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Texan Buick GMC
Humble, TX
725 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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725 Reviews of Texan Buick GMC
December 31, 2012
Price does not sell cars at this dealership. The staff was friendly and helpful, but when it came to price they were giving me the same price I could have received without a trade that was advertised in t was friendly and helpful, but when it came to price they were giving me the same price I could have received without a trade that was advertised in the paper by another dealership. I did not accept the deal and left. They called me three times to come in at the end of the year sale for a good deal on my truck. I returned to the dealer with an ad from another dealer and asked them to meet the price. They showed me a demo at that price and when I tried to negotiate for the vehicle, they wanted $2000 more for the demo with the exact same equipment. It was very confusing to us. I guess they only wanted to sell if they get over on you, like taking your trade for nothing. More
by ktm250
Employees Worked With
Nelson
March 31, 2011
My husband and I bought a used truck from Texan GMC and dealt with James and Tex. Could not have asked for a better experience. We hated the thought of sitting at a dealership and dealing with salesmen a dealt with James and Tex. Could not have asked for a better experience. We hated the thought of sitting at a dealership and dealing with salesmen all day. It has always been such "hard work" and "draining" to buy a vehicle, but not at Texan GMC. We will definetely be back. Thank you Tex and James for making the truck buying experience painless!! We will tell everybody we know to come see you guys!!! Thanks Again Guys!!! More
by missynorton
Employees Worked With
James Pierce & Tex
March 13, 2011
I have purchased 3 vehicles from this dealership, the sales staff are friendly and very knowledgable about the vehicles. I purchased a Pontiac, GMC and now my new vehicle is a Buick. I would recommend sales staff are friendly and very knowledgable about the vehicles. I purchased a Pontiac, GMC and now my new vehicle is a Buick. I would recommend my friends and family see Joann, and purchase a car thru the internet dept, its the easiest way. More
by hlanglinais
Employees Worked With
JOANN ROSE
March 08, 2011
I live a long way from this delership, so triple checked that they were going to give me the price we had verbally negotiated before making the long drive to them (check in hand). When I got to the dealers that they were going to give me the price we had verbally negotiated before making the long drive to them (check in hand). When I got to the dealership, I was told that they thought I was talking about a different vehicle (that was priced $3000 less than the price we had negotiated) and would not honor the verbal commitment. Update- While my rating for the experience stands, I am impressed by the amount of effort that the dealership has taken to appoligize for the bad experience. After leaving bad reviews and sending a email to the CEO of the parent company, I was contacted by the CEO, the sales manager, and the GM of the dealership. More
by ecblount00
Employees Worked With
Clarence and Sales Manager
June 21, 2010
this dealership went out of there way to help me get the truck i wanted thanks again aj was a great guy the salesperson clearence k did all within his power to make sure my needs and concerns were addresed. truck i wanted thanks again aj was a great guy the salesperson clearence k did all within his power to make sure my needs and concerns were addresed.this dealership has changed and really cares More
by corbert
Employees Worked With
aj sales manager
