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Texan Buick GMC

Humble, TX

4.2
705 Reviews

18225 Eastex Fwy

Humble, TX

77338

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705 Reviews of Texan Buick GMC

September 07, 2023

People should care more. . felt like no one really cared about anything there I'm done More

by Robert.jones00
Recommend Dealer
Yes
Employees Worked With
Gunner
Sep 07, 2023 -

Robert.jones00 responded

So far so good… just need them to care more about the customer

Sep 08, 2023 -

Texan Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Texan GMC Buick Team

September 07, 2023

I was given an issue about my warranty that was purchased there , finally it was taken care of but when my car was finished it was parked way out in last row of cars by the 59 feeder , this has never happene More

by eightball_tx
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Beth Patlan
Sep 08, 2023 -

Texan Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

September 06, 2023

Our vehicle has been in the service center since 8/14/23. This is after it was in there for the same problem for 2 days & we were told it was fixed. I have called several times for updates to Humberto Izagui More

by Juan G
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Sep 08, 2023 -

Texan Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

September 05, 2023

I am very happy with the service because the guy in the service desck helped More

by VICTORMRTNZ8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Sep 07, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Texan GMC Buick Team

September 05, 2023

They always do the work as promised and in a timely manner. Service people are friendly and accommodating. Always pleased with work completed. More

by sshereec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis in Service
Sep 07, 2023 -

Texan Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Texan GMC Buick. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Texan GMC Buick Team

September 05, 2023

Professional service department that provides excellent and timely automotive services for my 2020 GMC Sierra truck. More

by raylarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunner Green
Sep 07, 2023 -

Texan Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Texan GMC Buick Team

September 04, 2023

Very helpful, fast , courteous knowledgeable help and service from all the staff plus all there to assist you. But nowhere to park due to cars all over the place. Very congested. More

by Ramotx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Contact person there
Sep 07, 2023 -

Texan Buick GMC responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Texan GMC Buick Team

September 03, 2023

They have the best people working for them they are so friendly and care about their customers and to make them feel comfortable they help you out and treat you amazing More

by m.g.mendoza.32070
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sony Perez Torres, Madison Spencer, Beth Patlan
Sep 05, 2023 -

Texan Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Texan GMC Buick Team

September 02, 2023

Great service. No issues. Great truck wash included. And the fresh popcorn was a nice touch! More

by BesTxn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Sep 03, 2023 -

Texan Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Texan GMC Buick Team

September 02, 2023

I always get excellent service at Texan. I can say that communication could be skittle better. Repairs and maintenance services are always depend. Won’t use anywhere else to work on my vehic More

by ADJOHNSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A. service department only
Sep 05, 2023 -

Texan Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Texan GMC Buick. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Texan GMC Buick Team

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