Texan Buick GMC
Humble, TX
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705 Reviews of Texan Buick GMC
It took 5 days to just check the car and giving a diagnostic, this diagnostic changed 2 times. When I asked how many days it will take to fix it they told me that they could not giving a date!! I was diagnostic, this diagnostic changed 2 times. When I asked how many days it will take to fix it they told me that they could not giving a date!! I was paying a rental car, so I asked for support and if they can provide with one. They say no!! So I told them then I need to pick up my car to take it to another place of course me covering another toll, they told me that if I do it I need to pay restock fee and 250 for checking it!!!!! I could not believe it!! The final repaired the car after 10 days!!! No considering to buy another GMC car neither going back there. RUN!!!! More
Walked in and was immediately helped. I was able to walk around the lot to see if anything caught my eye. I was not pressured. I was able to walk around the lot to see if anything caught my eye. I was not pressured. More
Good communication and very honest. Was upfront about the initial cost and gave me the choice of whether to proceed. Was upfront about the initial cost and gave me the choice of whether to proceed. More
Brought my van in for repair. Was going to be 4-5 days before the problem was looked at then more time to fix. It’s my income, so it was taken elsewhere. They understood the impor Was going to be 4-5 days before the problem was looked at then more time to fix. It’s my income, so it was taken elsewhere. They understood the importance of the vehicle and had it repaired the same day. He asked about the final oil change on the account and was told it expired. If you pay for something it should not expire. Very disappointing!! More