Back

Texan Buick GMC

Humble, TX

4.2
705 Reviews

18225 Eastex Fwy

Humble, TX

77338

Directions

By Type

705 Reviews of Texan Buick GMC

September 15, 2023

Had an appointment for 10am for an advantage redemption credit (oil change, inspection, car wash), didn't leave until nearly 2. Car wasn't even that clean after the car wash. More

by KaitlinSiekierk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Sep 18, 2023 -

Texan Buick GMC responded

Kaitlin, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Texan GMC Buick Team

September 15, 2023

Service was excellent and very fasti will always bring my car for service every time More

by delphinacrawford324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Sep 18, 2023 -

Texan Buick GMC responded

Delphina, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Texan GMC Buick Team

September 15, 2023

My experience is seamless EVERYTIME. Regardless of who services me. No complaints at all. Thank you More

by voniapatrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Sep 18, 2023 -

Texan Buick GMC responded

Thank you for sharing your feedback about your experience with us, Vonia. We're glad to hear that you had a smooth and easy experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Texan GMC Buick Team

September 14, 2023

Always clean and staff is always friendly. The service department is a big reason why my next vehicle will be purchased at Texan and not somewhere else More

by Rick Garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in the service department was extremely helpful
Sep 15, 2023 -

Texan Buick GMC responded

Thank you for visiting our service department and for leaving the kind words, Rick. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Texan GMC Buick Team

September 14, 2023

I Went to the dealership and picked up my tags. Miguel and his team were as friendly and helpful as they were before we completed our deal. More

by chad3657
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Martinis , Madison Spencer, Beth Patlan
Sep 15, 2023 -

Texan Buick GMC responded

Congratulations on your new vehicle, David. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Dave was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Frank Amadeo, General Manager

September 14, 2023

Had my 2019 Buick Invision in the shop for AC problem. Had my car 6 days and I had to pay for a rental car over 400.00 dollars. After 6 days I called and they still had not found the problem. . I have alw More

by cbpack2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
Sep 15, 2023 -

Texan Buick GMC responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact is directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Texan GMC Buick Team

Sep 15, 2023 -

cbpack2 responded

I will call Monday.

September 13, 2023

Good and very professional service always! . We are very happy with the purchase of our GMC 2022 More

by THAIMYSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 14, 2023 -

Texan Buick GMC responded

Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Texan GMC Buick family with your recent purchase. We hope you are enjoying your new GMC. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, The Texan GMC Buick Team

September 12, 2023

It wasn’t the vehicle that I really wanted but it was a vehicle that I needed More

by cherylwhite10@hotmail.com
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rafael Rivera, Beth Patlan
Sep 14, 2023 -

Texan Buick GMC responded

Thank you for this amazing review, Cheryl! We really appreciate your business. Sincerely, The Texan GMC Buick Team

September 12, 2023

SA is an excellent communicator. Vehicle was delivered before estimated time. Vehicle was returned very clean and had not had any issues since. More

by berta75056
Recommend Dealer
Yes
Employees Worked With
Travis
Sep 14, 2023 -

Texan Buick GMC responded

We appreciate you for letting others know about your experience, Berta! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Texan GMC Buick Team

September 12, 2023

Never fixed the problem. Would like a refund for the repairs I paid for. Thank you More

by jon.karas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Sep 14, 2023 -

Texan Buick GMC responded

Thank you for sharing this review regarding your experience with us, Jon. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

...
50
...