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Texan Buick GMC

Humble, TX

4.2
705 Reviews

18225 Eastex Fwy

Humble, TX

77338

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705 Reviews of Texan Buick GMC

October 11, 2023

I’ve been going there for a number of years now. Great service each time. More

by habishop
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gunner
Oct 12, 2023 -

Texan Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Texan GMC Buick Team

October 10, 2023

I came in knowing exactly what I wanted, and Sony did not attempt to upsell me at all. He made the experience really easy, he was very informative and transparent about the vehicle I came in to buy, and kept More

by SALSARAHV
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sony Perez Torres
Oct 11, 2023 -

Texan Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Texan GMC Buick Team

October 10, 2023

Customer service and wait time was great. Humberto was very nice and polite to work with. More

by Shell6768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto in the service department
Oct 11, 2023 -

Texan Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Texan GMC Buick Team

October 10, 2023

Liars and hustlers Texan GMC ! Went because my oil was low. They said no leaks, the changed the oil started having jerking from the rear end. told me I needed Torque converter to c More

by eureka.d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Servíce! Víctor, service manager MIA
Oct 12, 2023 -

Texan Buick GMC responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. Sincerely, The Texan GMC Buick Team

October 10, 2023

Always a great experience from purchase and now first service. Would defiantly recommend to anyone. More

by jshoemaker2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto, Madison Spencer, Beth Patlan
Oct 11, 2023 -

Texan Buick GMC responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Texan GMC Buick Team

October 09, 2023

Best dealership in Houston! ! Great employees and great management!! I’ll definitely send anyone that is interested in purchasing a vehicle to them! More

by MightyMo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff, Madison Spencer, Beth Patlan
Oct 11, 2023 -

Texan Buick GMC responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Texan GMC Buick Team

October 08, 2023

Rude! The internet price was $39991. And I live 183 miles from the dealership I wanted an out the door price so I wasn’t wasting my time. They kept insisti More

by travis
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Bobby Garza , Madison Spencer, Beth Patlan
Oct 10, 2023 -

Texan Buick GMC responded

Travis, we would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Texan GMC Buick Team

Oct 10, 2023 -

travis responded

No thank you. Why would I wanna work something out now with you when you didn’t have the time for me then. First impressions are important to me and I know now you’re not a dealer I would ever return to or recommend to anyone I know.

October 08, 2023

They are professional, every time my truck needs oil change, I just made appointment and i love they have service on Saturday. More

by adrianaguerrero061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Oct 10, 2023 -

Texan Buick GMC responded

We appreciate your input, Adriana. We're glad to hear that you are consistently impressed with the service we offer here at Texan GMC Buick. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Texan GMC Buick Team

October 07, 2023

When you finish rotating tires try checking the air, other than that service was good More

by selenayates8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 09, 2023 -

Texan Buick GMC responded

Thank you for taking the time to provide this feedback, Selena. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Texan GMC Buick Team

October 07, 2023

I origami started going to a different dealership and once I went to Texan I will never go anywhere else! My service representative Humberto is amazing! I describe to him what I am experiencing and he A More

by Inez D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto Izaguirre
Oct 10, 2023 -

Texan Buick GMC responded

Hi Inez, and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Texan GMC Buick Team

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