Texan Buick GMC
Humble, TX
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705 Reviews of Texan Buick GMC
After reviewing online a vehicle I wanted I got a call from Toby and asked when I could come "get it" that weekend I made the 2 hour trip to go get the vehicle when I arrived at the dealership Toby had ex from Toby and asked when I could come "get it" that weekend I made the 2 hour trip to go get the vehicle when I arrived at the dealership Toby had exclaimed the vehicle had been sold but promised to work with me and get me in something "worth" it. After pushing a vehicle on me that I had no desire for with all the great offers and warranties he was offering I couldn't pass it up, so I got the vehicle. I was told the vehicle was a non-smokers but the following weekend I was back at the dealership to get it detailed out because all you could smell was smoke. I later called to talk with Toby to verify my warranty to get my oil changed at ANY GM dealership as I was trying it wasn't working when I called again Toby had been fired so I talked to Dane who did the financing who also told me I had the warranty and told me to give the dealership my info, still nothing. When I called again I was told Dane was no longer with the company also and come to find out after trying to get the details of what I did have I was told I had none of the things I was promised! So now I have a vehicle that I don't really care for with no warranties. Instead of taking care of any problems I have they just give me the run around! I don't reccomend this dealership to anyone especially if you live far away! Please be sure to always read what you are signing because what they say is not it at all. More
My husband and I bought a used truck from Texan GMC and dealt with James and Tex. Could not have asked for a better experience. We hated the thought of sitting at a dealership and dealing with salesmen a dealt with James and Tex. Could not have asked for a better experience. We hated the thought of sitting at a dealership and dealing with salesmen all day. It has always been such "hard work" and "draining" to buy a vehicle, but not at Texan GMC. We will definetely be back. Thank you Tex and James for making the truck buying experience painless!! We will tell everybody we know to come see you guys!!! Thanks Again Guys!!! More
I have purchased 3 vehicles from this dealership, the sales staff are friendly and very knowledgable about the vehicles. I purchased a Pontiac, GMC and now my new vehicle is a Buick. I would recommend sales staff are friendly and very knowledgable about the vehicles. I purchased a Pontiac, GMC and now my new vehicle is a Buick. I would recommend my friends and family see Joann, and purchase a car thru the internet dept, its the easiest way. More
I live a long way from this delership, so triple checked that they were going to give me the price we had verbally negotiated before making the long drive to them (check in hand). When I got to the dealers that they were going to give me the price we had verbally negotiated before making the long drive to them (check in hand). When I got to the dealership, I was told that they thought I was talking about a different vehicle (that was priced $3000 less than the price we had negotiated) and would not honor the verbal commitment. Update- While my rating for the experience stands, I am impressed by the amount of effort that the dealership has taken to appoligize for the bad experience. After leaving bad reviews and sending a email to the CEO of the parent company, I was contacted by the CEO, the sales manager, and the GM of the dealership. More
this dealership went out of there way to help me get the truck i wanted thanks again aj was a great guy the salesperson clearence k did all within his power to make sure my needs and concerns were addresed. truck i wanted thanks again aj was a great guy the salesperson clearence k did all within his power to make sure my needs and concerns were addresed.this dealership has changed and really cares More