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Texan Buick GMC

Humble, TX

4.2
705 Reviews

18225 Eastex Fwy

Humble, TX

77338

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705 Reviews of Texan Buick GMC

October 21, 2023

This time I was hesitant bc the last two time’s something was left off. More

by Hjournet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
Oct 23, 2023 -

Texan Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your less-satisfying visits. Sincerely, The Texan GMC Buick Team

October 21, 2023

I have a white car they always on the inside of the car. I had a coupon for the oil changed and they tried to make me pay the full price.. More

by bigdstowing2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer
Oct 23, 2023 -

Texan Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Texan GMC Buick Team

October 20, 2023

Service department was great especially Z Mr Gunner at desk thanks will use Texas GMC in future when needed More

by klaf914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunner greene, Madison Spencer
Oct 21, 2023 -

Texan Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Texan GMC Buick special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Texan GMC Buick Team

October 19, 2023

Very organized and good customer care service clean excellence helpers you don’t have to stay and wait for your vehicle they will have you taken home and pick you up when vehicle is ready More

by kathy.guss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Oct 20, 2023 -

Texan Buick GMC responded

Hi Kathy, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Texan GMC Buick Team

October 19, 2023

Great and quick service, very happy with my visit. Would recommend to family and friends. More

by FRANCISCOBANDA85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sony
Oct 20, 2023 -

Texan Buick GMC responded

Your great feedback truly made our day, Francisco! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Texan GMC Buick Team

October 18, 2023

Its been a pleasure dealing with your service department and sales staff, thanks for everything More

by TERICOOK72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Oct 19, 2023 -

Texan Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Teri. Sincerely, The Texan GMC Buick Team

October 18, 2023

Gunner and Figueroa always assist me with my warranty issues and get my vehicles working like new. More

by mherna10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Figueroa, Gunner
Oct 19, 2023 -

Texan Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Texan GMC Buick Team

October 17, 2023

Initially the service folks were not very friendly nor welcoming. They acted like no customers were waiting. However, once the gentleman who seemed to have all the knowledge asked if I was being helped a More

by Rachel Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with any of those people
Oct 19, 2023 -

Texan Buick GMC responded

Thank you for the feedback, Rachel. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Texan GMC Buick Team

October 17, 2023

The service is great but pricing compared to certified non dealership mechanics is a long term deal killer for us. More

by mike.d.ward@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe - service @ Texan GMC
Oct 19, 2023 -

Texan Buick GMC responded

Mike, thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Texan GMC Buick Team

October 16, 2023

Thanks to everybody who participated in putting a new engine in my car car runs great. I wish I could’ve turned the odometer back to zero. But I understand why you didn’t. what I don’t understand is why More

by jessegonzales64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto Izaguirre My service advisor
Oct 19, 2023 -

Texan Buick GMC responded

Thank you for taking the time to provide this feedback, Jesse. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Texan GMC Buick Team

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