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Texan Buick GMC

Humble, TX

4.2
712 Reviews

18225 Eastex Fwy

Humble, TX

77338

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712 Reviews of Texan Buick GMC

November 17, 2023

Best dealer. Got the truck i wanted. Got the price i wanted. In and out within 3 hours More

by ryanleminh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vu , Madison Spencer, Beth Patlan
Nov 20, 2023 -

Texan Buick GMC responded

Ryan, thank you for taking the time to share your feedback regarding your experience at Texan GMC Buick and congratulations on your new vehicle! Buying a new truck is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Texan GMC Buick Team

November 16, 2023

Everything is good and me and my wife stay very happy for the work they do More

by LUISMOLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Nov 17, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience, Luis! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Texan GMC Buick Team

November 16, 2023

I wouldn’t want anyone to go there for service mechanics walk around on phones and reception don’t listen to customer concerns properly. While the service manager backs poor work ethics that’s what that sho More

by nagepaul4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of service people name is here. , Madison Spencer, Beth Patlan
Nov 17, 2023 -

Texan Buick GMC responded

We have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and we would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, The Texan GMC Buick Team

November 15, 2023

I had a good experience but I think I would have look better at the truck I purchase as it had lots of scratches and I should have looked at this better. More

by e.campos73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Nov 16, 2023 -

Texan Buick GMC responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Texan GMC Buick Team

November 15, 2023

Simply takes too long to complete services. . always has a long queue and does not provide a loaner car More

by dennisjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Nov 17, 2023 -

Texan Buick GMC responded

Thank you for your feedback, Dennis. We appreciate you taking the time to write this review and would like to learn more about your experience. Please contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

November 14, 2023

My experience was fantastic as usual. They completed the work quicker than I expected, which is always nice. More

by BRIANDANN2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Nov 15, 2023 -

Texan Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Texan GMC Buick Team

November 13, 2023

Jessica did an amazing job as usual. whomever worker on the truck or drove the truck changed my pre set radio stations. Not sure when a oil change is why i had service done. I had to rea More

by ROY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in service
Nov 14, 2023 -

Texan Buick GMC responded

Thank you for taking the time to provide this feedback, Roy. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team to make sure this issue does not happen again. Please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Texan GMC Buick Team

November 13, 2023

Doing business with Texan GMC was super easy. The team answered all my questions and took care of the process from start to finish. More

by golmos527
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Roy
Nov 14, 2023 -

Texan Buick GMC responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Texan GMC Buick Team

November 13, 2023

Hi , I use this dealership all the time . They provide excellent professional services without a hassle. The technicians or top notch and know their work. I recommend this dealership. More

by REGINALDPARKER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Nov 14, 2023 -

Texan Buick GMC responded

Reginald, we cannot thank you enough for your wonderful review of Texan GMC Buick and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Texan GMC Buick Team

November 13, 2023

The service rep was very helpful and the mechanics return of vehicle in time manner, and all work was done completely. More

by roylin jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Nov 14, 2023 -

Texan Buick GMC responded

We cannot thank you enough for this glowing review of our service center, Roylin! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Texan GMC Buick Team

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