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Texan Buick GMC

Humble, TX

4.2
705 Reviews

18225 Eastex Fwy

Humble, TX

77338

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705 Reviews of Texan Buick GMC

November 10, 2023

It was neat, very professional, the person who helped us was very respectful and knowledgeable More

by artice01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
November 10, 2023

Gunner was ok. Wish he would try harder to get things done faster. My truck was there for over a month. When I was done I still had to come back to get my mirror to More

by KRISTINGARCIA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gunner
Nov 13, 2023 -

Texan Buick GMC responded

Thank you for your feedback, Kristin. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Texan GMC Buick Team

November 09, 2023

Great service representatives, very helpful always polite an an an an an an that's all. More

by shhh9998
Workmanship
Recommend Dealer
Yes
Employees Worked With
Gunner and victor
Nov 09, 2023 -

Texan Buick GMC responded

Hello, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Texan GMC Buick's Service Department. Sincerely, The Texan GMC Buick Team

November 09, 2023

Appreciated the service writer staying on top of the service & keeping us apprised of the status. Service Dept appears to be running smoother since 2021.....hopefully that means they have been able to h More

by stickrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Doe
Nov 13, 2023 -

Texan Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Texan GMC Buick. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Texan GMC Buick Team

November 09, 2023

Travis is the best. Quick oil change and tire rotation. My wait time was about an hour and exceeded my expectations. More

by BRETTLALOR76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis in service
Nov 13, 2023 -

Texan Buick GMC responded

We cannot thank you enough for this glowing review of our service center, Brett! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Texan GMC Buick Team

November 08, 2023

Honestly the easiest and fastest car buying experience I’ve been a part of. All departments from trade-in, to sales, then to financing worked in unison to make an easy and pleasant transaction. No price h More

by calvin.onezine
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 09, 2023 -

Texan Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Calvin. Sincerely, The Texan GMC Buick Team

November 08, 2023

Appointment was easy to schedule. I was pleased with the service provided and the time to get it completed. More

by jaysonmoore13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Nov 09, 2023 -

Texan Buick GMC responded

We cannot thank you enough for this glowing review of our service center, Jayson! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Texan GMC Buick Team

November 06, 2023

Texan GMC, has great customer service representatives throughout the entire facility. I have a great experience each time I bring my trucks in for service. More

by Rod Myles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis, Humbert, Itzel. Service dept.
Nov 08, 2023 -

Texan Buick GMC responded

Rod, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Texan GMC Buick Team

November 05, 2023

Very nice facility. Clean and everyone very helpful. Keep you updated on your vehicle when your having it service More

by HELENDLC357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 07, 2023 -

Texan Buick GMC responded

Thank you for visiting our service department and for leaving the kind words, Helen. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Texan GMC Buick Team

November 04, 2023

Sales Dept. very helpful, responsive and respectful of my time. Service Department did a great job removing specialty lighting from trade to transfer to new vehi More

by utexrugger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed,
Nov 07, 2023 -

Texan Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Texan GMC Buick Team

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