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Texan Buick GMC

Humble, TX

4.2
705 Reviews

18225 Eastex Fwy

Humble, TX

77338

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705 Reviews of Texan Buick GMC

November 23, 2023

It wavehicles a fantastic experience working with your Texan Buick GMC Team to purchase our vehicle. More

by jfreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed
Nov 25, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

November 23, 2023

Great service and they listen to my concerns and questions. I usually don’t make an appointment, but I service on my Yukon. More

by Irenecruz075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe
Nov 25, 2023 -

Texan Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Texan GMC Buick Team

November 21, 2023

Had the truck I wanted and worked with me on trade- in. The experience was not too unpleasant. More

by WEEDEAVER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I did not deal with these people.
Nov 22, 2023 -

Texan Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your positive experience at Texan GMC Buick! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Texan GMC Buick Team

November 20, 2023

Brought Yukon in for 36,000 service and after service, there was an issue with steering and brakes squeaking and I tried to make an appointment to bring back and technician told me it would take 4 days to More

by njames49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis in service
Nov 22, 2023 -

Texan Buick GMC responded

Thank you for sharing this review regarding your experience with us, James. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

November 20, 2023

Fantastic service. Job completed in a timely matter No long wait. Employers keep you inform of service progress. More

by dianewilkes03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor service employee
Nov 22, 2023 -

Texan Buick GMC responded

Thank you for sharing this great feedback with us, Diane. We feel our service department is what makes Texan GMC Buick special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Texan GMC Buick Team

November 20, 2023

Do job own getting Truck in and out own oil change and wash it let you no done More

by heblv208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Nov 22, 2023 -

Texan Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Texan GMC Buick Team

November 19, 2023

Daniel was great. Things went smoothly. I will recommend Texan GMC. Thank you so much. More

by pinder.donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 21, 2023 -

Texan Buick GMC responded

Donna, we're pleased to hear that Daniel and our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Texan GMC Buick Team

November 18, 2023

No answer as to when I'll get my plates for my truck. Everything else was fast and easy. More

by DJ Gilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Nov 20, 2023 -

Texan Buick GMC responded

Thank you for leaving this review, DJ. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, The Texan GMC Buick Team

November 18, 2023

Helpful,friendly, do not rush you. Explain everything that was going on and how long it would take. More

by adrianolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Nov 21, 2023 -

Texan Buick GMC responded

Thank you for taking the time out of your day to share your wonderful experience with us, Adrian. We are delighted to hear you were treated with prompt, courteous, and informative service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Texan GMC Buick Team

November 18, 2023

This dealership service department is a complete disaster. The SUV was left for one week to have radio rear speakers volume fixed, park assist repaired, oil change w/ tire rotation. Repairs to the b More

by ssimon1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales Manager ZERO , Madison Spencer, Beth Patlan
Nov 20, 2023 -

Texan Buick GMC responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The Texan GMC Buick Team

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