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Texan Buick GMC

Humble, TX

4.2
705 Reviews

18225 Eastex Fwy

Humble, TX

77338

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705 Reviews of Texan Buick GMC

November 27, 2023

This time they took really good care to keep me informed and fixed my car ! That made sure I had a loaner More

by sandynellums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Nov 29, 2023 -

Texan Buick GMC responded

Thank you for leaving us this great review, Sandy! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Texan GMC Buick Team

November 27, 2023

They were friendly and completed the work in a reasonable amount of time followed up and answered my questions post work completed. More

by bradstover6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Nov 29, 2023 -

Texan Buick GMC responded

We appreciate you for letting others know about your experience, Brad! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Texan GMC Buick Team

November 26, 2023

Scheduling was easy and service was good. Travis was helpful and follow up was timely. More

by Txrossi1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Nov 29, 2023 -

Texan Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Texan GMC Buick Team

November 26, 2023

They were very prompt at assisting when I arrived for my oil change appt and they were very professional at the end. It took an hour and 15 minutes for my car. More

by rwcage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Nov 29, 2023 -

Texan Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Texan GMC Buick Team

November 25, 2023

Had car serviced when I picked up broken baby mirror broken cabin filter door never heard back from dealer after I showed them the items mentioned More

by JAGARZA
Workmanship
Recommend Dealer
Yes
Employees Worked With
na
Nov 27, 2023 -

Texan Buick GMC responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, The Texan GMC Buick Team

November 25, 2023

I took my yukon in for a radiator leak. they fixed that and they also noticed some other things that need to get repaired. It took some time but it was all completed in a timely fashion and More

by donmarti1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Nov 28, 2023 -

Texan Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Texan GMC Buick. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Texan GMC Buick Team

November 24, 2023

It's always a problem when getting the vehicle serviced or repaired. I wish they would be extra careful with the cleaness after doing a job. I always find oil stains, broken parts, or scratches on my vehic More

by Bustillo167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Nov 27, 2023 -

Texan Buick GMC responded

Thank you for sharing your experience with us. We'd like to learn more about your concerns. Please contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

November 24, 2023

Making an appointment was easy on-line. Service Advisor got to me quickly to determine what I needed. Service performed in time designated for the service. More

by terryalliston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Gunner.
Nov 27, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

November 24, 2023

I have had three different situations with this dealership that has caused more damage to my vehicle then helping. I’ve reached out to corporate regarding this situation and they aren’t any help si More

by Teejay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Figueroa , Madison Spencer, Beth Patlan
Nov 28, 2023 -

Texan Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

November 24, 2023

Easy service appointment scheduling. We have always been kept well informed. Thank you Texan staff! More

by marysmithhowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 27, 2023 -

Texan Buick GMC responded

Hello Mary! It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Texan GMC Buick Team

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