Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Texan Buick GMC

Humble, TX

4.2
705 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

Directions

By Type

705 Reviews of Texan Buick GMC

November 30, 2023

Customer service was great and I was in and out at a reasonable time on my visit More

by amandalg1314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Report | Print
Dec 01, 2023 -

Texan Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Texan GMC Buick Team

November 29, 2023

Serv Advisors do not greet you or ask how can they help you. You stand there waiting. Kept my car for 1 week, nothing was done to the car, because it was not showing anything wrong on the screen. Di More

by LUCINDACERVANTES62
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Report | Print
Nov 30, 2023 -

Texan Buick GMC responded

Lucinda, we take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, The Texan GMC Buick Team

November 29, 2023

This was a Very pleasant experience. The process was quick and easy. I would definitely recommend others to come here. More

by missprettia
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 30, 2023 -

Texan Buick GMC responded

We cannot thank you enough for your wonderful review of Texan GMC Buick and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Texan GMC Buick Team

November 29, 2023

Great Service. Very clean and professional dealership. Telling everyone about how great Texan GMC is! More

by MindGames101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 30, 2023 -

Texan Buick GMC responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Texan GMC Buick Team

November 29, 2023

The waiting area is comfortable and I appreciate the coffee and water that is provided, but, I waited 2 hours for an oil change and tire rotation. I also appreciate the car wash. More

by Becky.a.cortez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Report | Print
Nov 30, 2023 -

Texan Buick GMC responded

Thanks for your great review, Becky. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Texan GMC Buick Team

November 28, 2023

Great customer service all of the time. Always friendly and of good knowledge about your vehicle and it services. More

by Bspurling31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 29, 2023 -

Texan Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Texan GMC Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Texan GMC Buick Team

November 28, 2023

NAbbbnmmmnnmbbnnbhhfddfhjdstuijhhjhhjibb cvbnnvvbb cvbncvvb acre zxvb BNn40 big gfs HFD Hal ok n vvcxx xzsvzxs bf More

by RUIZ6067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 29, 2023 -

Texan Buick GMC responded

Thank you for taking the time to leave us this rating. We appreciate your business and we look forward to working with you again in the future! Sincerely, The Texan GMC Buick Team

November 28, 2023

I have been with this dealership for years and they have always taken care of me with the best hospitality. Always have made me feel as if I was family. Bought my first car with them and all my other cars a More

by csdelaorre75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Victor, Madison Spencer, Beth Patlan
Report | Print
Nov 29, 2023 -

Texan Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Texan GMC Buick Team

November 28, 2023

Will not call back or message after someone took a message to get back to me More

by Juan Niño
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales Department
Report | Print
Dec 04, 2023 -

Texan Buick GMC responded

Thank you for reaching out to us, your experience is taken seriously by our entire team, Juan. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Sincerely, The Texan GMC Buick Team

November 27, 2023

Honest, courteous and friendly service; Service staff seems very knowledgeable; I would recommend them to my friends. More

by BBIRDEN
Workmanship
Recommend Dealer
Yes
Employees Worked With
Travis , Madison Spencer, Beth Patlan
Report | Print
Nov 29, 2023 -

Texan Buick GMC responded

We cannot thank you enough for your wonderful review of Texan GMC Buick and for your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Texan GMC Buick Team

1
...
30
31
32
...
71