Teddy Volkswagen

Edwin was the best! he was very professional and great to work with It was a pleasure working with him. I highly recommend him. It was amazing car buying experience he was very professional and great to work with It was a pleasure working with him. I highly recommend him. It was amazing car buying experience More

I would give it 0 if I could. They had advertised a car and I started to work with a salesperson on acquiring it. It started really well but then I was not able to get any picture They had advertised a car and I started to work with a salesperson on acquiring it. It started really well but then I was not able to get any pictures or video of the car as I was trying to get the car from out of the state. They said that they would deliver the car free of charge which was nice. I also offered to put a deposit on the car but they were telling me to just wait for the pictures. A week later I saw the pictures were uploaded to the web and the price was $2000 higher than when I started to inquire about it. So I called the salesman he was really nice but he said to me that the car was sold. I'm really disappointed. This is not how you should treat the customers. More

People not reliable and mostly incompetent in what they do. I would say also scammers. do. I would say also scammers. More

Warning, don't trust these people. Deceptive practices. These are the types of people that give car dealerships a bad name Deceptive practices. These are the types of people that give car dealerships a bad name More

WARNING WARNING WARNING BEWAREW THEY ARE CROOKS. DO NOT GO ANYWHERE NEAR THIS PLACE. 1st they sold me a passat diesel, we know what vw did with them, I HATED driving that car once I knew I was pollu DO NOT GO ANYWHERE NEAR THIS PLACE. 1st they sold me a passat diesel, we know what vw did with them, I HATED driving that car once I knew I was polluting my kids and grandkids air, all because they wanted to make more money, i couldnt sell it and i hated driving it It took them about 18 months to take that piece of crap off my hands. Then Teddy tricked me into buying a car that was a rental. I dont know how they did that, if they had any ETHICS they would have told me up front. but not at this place. I didnt buy an extended warranty. 1st the drivers door wouldnt open from the outside 400.00 and never fixed right, rack and pinion, thousands, alternator, 1500, from fan 900. many others. I have all the bills. I even had to take our Sunbit loan from the dealer ( so they make even more) they painted the car, I guess it was in an accident, I didnt know after 2 years the car was multi colored all the paint faded differently, I have the pics. they saw it and di absolutely nothing ( they were laughing I am sure ) I had to junk it. AND TEDDY, I will post this everywhere i can. Anyone, hit me up and I will show you the pics and the bills. STAY AWAY More

They made me drive 1. 5h to be "First come first serves" to put a deposit for MSRP price and when I arrived there, they made up in my face that there was another customer o 5h to be "First come first serves" to put a deposit for MSRP price and when I arrived there, they made up in my face that there was another customer offering $4500 more. Pure fantasy. This is a quite small dealership does not look very nice and testdriving a car in the Bronx is not good to get a proper feel of the car. There are plenty other VW dealerships, go to a different one. I worked with Cheesily on the phone, then with Corey in person who verified in front of me on his computer that there was no deposit on the car as she said, and then the sales manager Sincere who made up this customer that generously offered $4500. Really his name is Sincere, now I get it. More

This dealership put me and my family's life at risk. I paid $900 for brakes/rotors (that were in critical condition 3mm) 6 months ago, I picked up the car after service was performed, paid, verified wit I paid $900 for brakes/rotors (that were in critical condition 3mm) 6 months ago, I picked up the car after service was performed, paid, verified with staff the service was performed (Carlos at service desk), and now found out randomly 6 months later in my safety inspection (that nearly failed because of this) that Teddy VW never actually performed the service but still stole my $900 and let me drive out of the dealership that day and potentially get into a fatal accident due to critical brakes that they did not replace. I have full records of every conversation, document, services approved/declined, as well as evidence of my interactions with the dealership discussing this entire ordeal, which they shamelessly admitted to doing this heinous crime but have no remorse other than "Oh, we can just install the part now". If you care about you and your family's life, then do not trust service done here. More