Teddy Volkswagen

My experience here with Teddy Autos was phenomenal. They helped me throughout the whole process professionally and courteous. I purchased a Jaguar and I made a mistake. However, due to Elijah's helped They helped me throughout the whole process professionally and courteous. I purchased a Jaguar and I made a mistake. However, due to Elijah's helped being courteous and helpful, he assisted me with the utmost professionalism and respect and helped to clear up the mistake I made and the confusion. I would recommend Teddy Autos and Teddy Volkswagen to every family and friends who I know that will be looking for a vehicle. They are the best! Hands down! Ask for Elijah Dejesus when you go there...he's the absolute best!!! More

This dealership sells lemons buyer beware when you buy a car from them take it to a mechanic to see the problem they will sell you a lemon with a smile car from them take it to a mechanic to see the problem they will sell you a lemon with a smile More

Nomar was a delight to work with! From beginning to end he made us feel so comfortable and was willing to take into account what we were looking for, honestly answer any questions we From beginning to end he made us feel so comfortable and was willing to take into account what we were looking for, honestly answer any questions we had and give us a little more clarity on the vehicles that were available. He ensured that we were comfortable every step of the way and explained the entire purchasing procedure. He never once made us feel like we were forced to make a decision, which made all of the difference for us! Thanks to Nomar we were able to walk out of Teddy Volkswagen with our very first car. More

Did the right thing, when my jetta needed a clutch and fixed it at their expense! fixed it at their expense! More

Rude ,and very unhelpful they don't have the cars that's listed online after telling u over the phone it's there . Buyer beware of the bait and switch listed online after telling u over the phone it's there . Buyer beware of the bait and switch More

The salesperson John Castillo was very knowledgeable of the cars and supportive with the process! John was professional and relentless in making the deal possible. I’d highly recommend him for your next the cars and supportive with the process! John was professional and relentless in making the deal possible. I’d highly recommend him for your next car purchase! More

Teddy Volkswagen engages in deceptive advertising and aggressive sales practices. They advertised a Hyundai Elantra for $11,988 on their website, but upon arrival at the dealership, they attempted to cha aggressive sales practices. They advertised a Hyundai Elantra for $11,988 on their website, but upon arrival at the dealership, they attempted to charge $16,685.77, including additional fees and a mandatory vehicle loss insurance called Lojack. Yesterday, on 14/06/2024, I spoke with manager Chesilly to confirm the purchase of the vehicle for a total price of $13,258.25, including taxes, dealer fees, and plates, and scheduled an appointment for 15/06/2024 at 11:00 a.m. I arrived promptly with my partner at 10:45 a.m., but the process stretched on for hours. The salesman, Yeremy Zapata, showed us the vehicle and we took it for a test drive. However, when presented with the final receipt, it amounted to $16,685.77 due to the Lojack insurance they tried to force on us. After refusing the insurance, the manager informed us the actual price was $17,380, offering a series of fluctuating discounts that eventually reached $14,988. After a prolonged wait of 4-5 hours, they finally decided they had sold the vehicle to someone else and could not honor the originally agreed-upon price. This experience, which spanned almost the entire day and left me without food and with chest pain, made me feel discriminated against and disrespected as a consumer. It's clear that Teddy Volkswagen does not uphold consumer laws, and I would not recommend this dealer to anyone. Note: We came from Roselle, NJ and it took us 2.5 hours on the way More

Called about a car on Saturday morning and drove home with the same car that afternoon. Josh was great to work with, and the price shown online was the price of the car with no added costs. with the same car that afternoon. Josh was great to work with, and the price shown online was the price of the car with no added costs. More

I walked in unsure of what car I wanted, but after meeting Chris Sanchez he was able to show me exactly the car I needed. He took his time and ask me questions to find the car that would be suitable f meeting Chris Sanchez he was able to show me exactly the car I needed. He took his time and ask me questions to find the car that would be suitable for me and my family. The service was great, and within a few hours I was driving home with a new car. More

After being screwed around by a few dishonest dealers on Long Island I called Teddy’s about a dream car just beyond my price range. Sincere was so kind and actually seemed so sincere about working with me t Long Island I called Teddy’s about a dream car just beyond my price range. Sincere was so kind and actually seemed so sincere about working with me to make it happen(I found out his name later), that I decided to trust my gut and let them pull the financing before I had even walked in. My husband was wary, but what may have been foolish proved to be a great decision. Franklin worked hard to get me a really competitive rate with me having sub par credit, and Yeremy was a helpful and easygoing salesman. When we came to close Nomar took us out on a test drive and Chris in finance walked me through the numbers and sealed the deal. Honestly, from start to finish everyone here was kind and fair and I feel so lucky to have my dream car! I highly recommend this dealer and the great team they have working there. A really positive experience. Thank you everyone! More