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Teddy Volkswagen

Bronx, NY

3.6
535 Reviews

3743 Boston Road

Bronx, NY

10466

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535 Reviews of Teddy Volkswagen

May 04, 2022

I went there to purchase a Volkswagen Golf R that was due to come in. I called the sales rep and she said to come in place an order as the car was about 48k. When I arrived gave my info the manager came to m More

by ejf933
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Santiago
May 06, 2022 -

Teddy Volkswagen responded

We are disheartened to read this review. We work hard to provide honest and transparent service, and we would like to speak with you about this matter. Please contact Elijah Dejesus at 718-696-6108 to further discuss your situation and clear up any of your concerns.

February 13, 2022

After I got my car I came across a big issue. Long story short when you go back and see how they could help you they would look at you as if you committed a crime. The way you get treated is way different More

by Ksmjessie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thaddeus Lawrence
Feb 15, 2022 -

Teddy Volkswagen responded

We are sorry to read that any miscommunication occurred during your recent experience with us. We work hard to provide honest and transparent service, and we would like to speak with you about this matter. Please contact Pete Khan at 718-696-6100 or pkhan@teddyvw.com.

February 09, 2022

I am a repeat customer because Teddy Volkswagen staff are wonderful careing and honest knowledgeable and they treat you with respect. I have yet to have a bad experience with them sale or service they listen More

by Belindashaw16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Baptiste, Thaddeus Lawrence
Feb 15, 2022 -

Teddy Volkswagen responded

We value your continued loyalty over the years and are so proud to know you can always expect a wonderful experience here with us! Thank you for sharing your insights and kind feedback. We appreciate your recommendation of us to others.

January 07, 2022

Great people! Was a pleasure to deal with them and to get the deal done quick. More

by Gio Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Lawrence
Jan 11, 2022 -

Teddy Volkswagen responded

Thank you for taking the time to tell us about your experience. We appreciate your business and hope for the opportunity to work with you again.

August 20, 2021

Mr Lawrence was courteous and a true pleasure to work with. He attended in a timely fashion to all my needs and made a smooth transition with my lease renewal. More

by Dave@blmcpa.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Lawrence
Aug 26, 2021 -

Teddy Volkswagen responded

Dave, we appreciate you taking the time to tell us about your experience. Reviews such as yours support our efforts to meet our goal of providing an extraordinary customer experience every single time. Should you need anything else, please reach out!

August 14, 2021

He was an amazing person sweet and patient. I’m so very happy. 😊 thank you 🙏 everyone making this process easy and explain everything help us from the beginning to the end. Thank you everyone 🥰😘 More

by Trin240
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Lawrence
Aug 19, 2021 -

Teddy Volkswagen responded

Thank you for the excellent 5-star review. We are pleased to hear that you had a great experience and we look forward to handling all of your future sales and service needs. Thank you for your business and your kind recommendation.

August 03, 2021

BE WARE!!!! This dealership is the most dangerous to go to, they will lie to you and ruin your credit instantly!! My daughter went into this dealership to purchase a vehicle and they, they brain washed her More

by Lindabute4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edwin Rodrigues and Elijah
Aug 11, 2021 -

Teddy Volkswagen responded

Linda, we take matters like this very seriously and we would like to speak with you personally. Please contact Pete Khan at 718-696-6100 or pkhan@teddyvw.com at your earliest convenience.

August 03, 2021

I must say I was very satisfied with Mr Lawrence performance. Very polite and mannerisms was on point. He knows his stuff. Thanks For assisting me More

by knmaccrae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Lawrence
Aug 06, 2021 -

Teddy Volkswagen responded

We appreciate you taking the time to tell us about your experience with Lawrence. Reviews such as yours support our efforts to meet our goal of providing an extraordinary customer experience every single time.

August 02, 2021

Great experience! Cheers to Thaddeus Lawrence, the best salesman ever, the savings $$$, the car, the color, I'm happy with my purchase!! I'm a fan of German-engineering, especially Volkswagen. They got it More

by Chantal H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Lawrence
Aug 04, 2021 -

Teddy Volkswagen responded

Chantal, thank you for taking the time to tell us about your experience with Thaddeus. We appreciate your business and hope for the opportunity to work with you again. Congratulations on your new Volkswagen, stay safe on the road!

August 01, 2021

Good service. Buen servicio 👍 yo regresare pronto por otro vehículo diferente. El tipo Lawrence es una excelente 👌 persona y me ayudo en todo lo que necesite More

by jorgearmandovt10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Lawrence
Aug 04, 2021 -

Teddy Volkswagen responded

Jorge, gracias por tomarse el tiempo para publicar sobre su experiencia con Lawrence. La experiencia inigualable del cliente es nuestro enfoque principal. Sus comentarios nos ayudarán a seguir esforzándonos por alcanzar la perfección. Valoramos su negocio y esperamos poder ayudarlo en el futuro.

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