Ted Britt Ford
Fairfax, VA
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1,066 Reviews of Ted Britt Ford
Gary has been our service guy for the past few years. He is definitely the best service guy I have ever encountered. I know when I take our vehicles to him, that I not only get great service but I am also is definitely the best service guy I have ever encountered. I know when I take our vehicles to him, that I not only get great service but I am also dealing with someone who isn't just out to get money and will honestly tell me what is needed to get my cars back on the road. Last week, we took our car to him for service and he advised us that he could fix the car but couldn't guarantee that we wouldn't have further issues in the next month or two. We decided it was time to trade the car in even though we had owned it for 10 years. We were put in touch with Moe and once we met him, we were impressed. Moe is a very honest salesman but is not pushy at all. He was exactly what we needed and listened to us on what we were interested in. He found us the perfect car. After we agreed to buy the car, he had Kwin meet with us to discuss the MYSync account and other services we could add to the car. Kwin is very professional and very knowledgeable. She helped me feel at ease using technology that I was new to. Then we met with Natasha and Linda in finance. They were so helpful, treated us like we were the only customers there and helped us through the entire finance process. The last employee we encountered was Kent who helped put on our new tags and got our car to the final stages for us. He was polite and treated our car as if it was his own. All in all, I will recommend any of these employees to my friends and I love Ted Britt Ford! More
I have bought 4 cars from Ted Britt and have always had an excellent experience from the sales team, financing team and especially the service team. Gary Funk and the Blue Team in service have always take an excellent experience from the sales team, financing team and especially the service team. Gary Funk and the Blue Team in service have always taken great care of the cars and I've rarely had any trouble with any of them. When I have had a problem, they were always helpful and quick to make the repairs. More
One of the best new car purchase experiences i have ever had. Moses made the entire process very easy and has continued to provide support after the sale. had. Moses made the entire process very easy and has continued to provide support after the sale. More
The entire sales and financing process was very smooth. We factory-ordered our car and were kept up-to-date on the order status. When the car came in, the dealership honored all incentives that were avail We factory-ordered our car and were kept up-to-date on the order status. When the car came in, the dealership honored all incentives that were available when we ordered the car. Finally, the financing folks helped us structure the best deal given that we plan to pay off the car after three payment. More
As soon as Mr. Al approached me, I knew I was in good hands. He was very polite and knowledgeable about his job. He was not the high pressured salesman I've had in the past. Linda was great at what she d hands. He was very polite and knowledgeable about his job. He was not the high pressured salesman I've had in the past. Linda was great at what she did. She explained everything about my new car and what was offered. Great personality! I would buy another car from this dealership knowing you have people like this. More
Alex went out of his way to make my father and I feel taken care of. He was polite, funny, friendly, knowledgable, easy going, and respectful. When I arrived to the dealership the car was out front wait taken care of. He was polite, funny, friendly, knowledgable, easy going, and respectful. When I arrived to the dealership the car was out front waiting for me to test drive. Alex was very knowledgeable about the car I was looking at, and showed me with ease all of the functions of the car....making sure this was what I wanted. During the sales processes Alex worked to get me a deal that I walked away feeling very happy with, showing me all options avaiable to me and showing me different markups. I never felt rushed, ignored, or pressured. Alex gave me his full attention. I would reccomend any one who is looking for a car to talk to Alex. I also went through Linda in the buisness office. She was hilarious, friendly, honest, and focused. I couldnt believe how quickly the process went. I was amazed at the ease she put together contracts, information, printed out information, and explained what was being signed. She was exteremly organized. More
My experience at Ted Britt Ford with Bernie and Linda was beyond fabulous. First of all meeting Bernie was wonderful. He was friendly and extremely knowledgeable about the cars he sold. Both Linda and Ber beyond fabulous. First of all meeting Bernie was wonderful. He was friendly and extremely knowledgeable about the cars he sold. Both Linda and Bernie were efficient and the level of their business sense and attention to detail were beyond what I could have asked for. Both bent over backwards to work with me and make me feel comfortable. Best of all, they truly tried to make me happy. Worked with pricing and financing so that I could walk away with a new car. The overall experience was so great that I would never go anywhere else for a car but, to Bernie and I will tell everyone I know how wonderful he was. I am truly grateful that I was able to work with them. More
Mr. Khan and Ms. Lafontaine were fun and easy to work with. I did not feel pressured at all and they made the purchase of my first new car a blast! I definitely recommend this dealership and these employ with. I did not feel pressured at all and they made the purchase of my first new car a blast! I definitely recommend this dealership and these employees to anyone looking to buy a new car. The financing process was easy and Mr. Khan and Ms. Lafontaine worked hard to get me in the right car at the right price. It was an excellent experience and I look forward to coming back. More
mr. Khan was so professional and made the entire buying experience a joy. Ms. Lofantaine explained all the financing, very patient. The dealership was very busy but both these employees took there time as experience a joy. Ms. Lofantaine explained all the financing, very patient. The dealership was very busy but both these employees took there time as if we were the only ones there. Job well done. More
My wife and I were extremely satisfied with our experience at Ted Britt Ford. We walked in with a VIP price sheet from your website, and Jennifer was really helpful getting in a test drive right aw experience at Ted Britt Ford. We walked in with a VIP price sheet from your website, and Jennifer was really helpful getting in a test drive right away. During the drive she did a wonderful job explaining the features of the car to us. She was very knowledgable, but more importantly she was friendly and fun to be with. Buying a car took longer than I expected, but she kept us informed along the way so we always felt that we knew where we were in the process. She really went above and beyond in helping us with the car we were trading in. It was next door at the Shell station after throwing a rod, and she worked with the service station manager there and got it over to the dealership for us while we were in finance. Linda LaFontaine was also fabulous. She worked us through the finance process cheerfully and patiently, taking the time to answer all our questions... even some I didn't know enough to ask! She helped us evaluate several financing options and worked with us to find the one that worked best for our situation. Thanks for a great experience... and we love our new Focus SE! Vic and Christina Cusumano More