Ted Britt Ford
Fairfax, VA
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1,066 Reviews of Ted Britt Ford
Excellent service. My 2002 T-Bird had a gas leak had it towed to Ted Britt where I purchased the car years ago. Everyone but especially Richard were very nice and professional. towed to Ted Britt where I purchased the car years ago. Everyone but especially Richard were very nice and professional. More
I give Ted Britt Ford - Fairfax, and especially the Team of Christian, Kwin, and Linda a "Great" rating because they were a pleasure to work with, and they took the time to understand and ensure my new-car of Christian, Kwin, and Linda a "Great" rating because they were a pleasure to work with, and they took the time to understand and ensure my new-car needs and desires were met. I felt like they were honestly working with me to get me to a place I needed to be in order to make a purchase decision. I got exactly what I wanted. I would highly recommend this team to anyone who wants honest and fair treatment. BTW, this is the seventh vehicle I have purchased from Ted Britt Ford - Fairfax so it's obvious I like their service and their products, but this was the best experience I've had yet. More
Mitch was able to get close to the price I was looking for. I was ready to walk and he was able to go back and get my ask. He was very friendly and helpful through the entire process. Melanie was very hel for. I was ready to walk and he was able to go back and get my ask. He was very friendly and helpful through the entire process. Melanie was very helpful in explaining the process and providing information on what to expect post purchase. More
I bought my 1998 Ford Explorer 15 years ago from Ted Britt Ford - and Ted Britt Ford has been servicing it since I bought it. I have dealt with Mr. Funk the entire time and there is no better. The w Britt Ford - and Ted Britt Ford has been servicing it since I bought it. I have dealt with Mr. Funk the entire time and there is no better. The whole staff is polite, courteous, bright and funny as well as helpful. Gary and his team always find anything that might be wrong with my truck - which in the 15 years I've owned it has been extremely seldom. It is the best vehicle I've ever owned (and that includes my 1974 Dodge Charger, and 1967 Ford Mustang). The truck is a work-horse, and possibly the best investment I've ever made. I would buy from them again anytime. And as long as Mr. Funk works there, I'll be taking my vehicle there for servicing. As long as Ford is in business and I live back on the east coast, I'll be dealing with Ted Britt Ford. Saying these things about an auto dealership is not the norm for me - as a female in our society, it can be a challenge to try and buy a vehicle. But it never was at Ted Britt, and I was never treated like I was missing brain cells because of my gender. They're truly a great business and hire intelligent people. More
Collin was very helpful and informative in the sale. Natasha and Linda both helped me get the best rate and made the financing very easy. Natasha and Linda both helped me get the best rate and made the financing very easy. More
Will worked EXTREMELY hard to find us the vehicle we wanted. He is wonderfully friendly, courteous, as well as professional. We couldn't be happier with the results! Matt was extremely informative, f wanted. He is wonderfully friendly, courteous, as well as professional. We couldn't be happier with the results! Matt was extremely informative, friendly, and considerate of our needs. The young ladies we talked to about various options available were also well informed, friendly, and courteous. We will highly recommend all of them and Ted Britt Ford. More
Car buying is never fun for me, but it was better than usual at TBF. They made a couple of mistakes, but made them good and then some. I believe we did well enough on price and I have been dealing with usual at TBF. They made a couple of mistakes, but made them good and then some. I believe we did well enough on price and I have been dealing with them for years and have had very good service, so a shout out to Gary Funk. More
The whole team was very helpful in the selection and purchase process of my first Ford product! The truck was ready for the that night. They spent quality time showing me most all of the features. purchase process of my first Ford product! The truck was ready for the that night. They spent quality time showing me most all of the features. More
We came back to buy our third car here at Ted Britt Ford because we would not buy a car from anywhere else. We love Gary, and his service team and can't imagine owning a car without him to support us. We we because we would not buy a car from anywhere else. We love Gary, and his service team and can't imagine owning a car without him to support us. We were ready for a new car and as soon as we parked in front of the dealership Christian was there, eager and ready to help us find the perfect fit. Christian was extremely knowledgeable and took us to the Edge and Explorers right away once he sensed what we were looking for. As soon as he noticed that we would be more interested in the Explorer he took us right to the Explorer Limited lot and gave us the run-down on all the features. He immediately had almost every color option, back seat (bench or console), roof, and interior color lined up. Within 15 minutes we had seen at least 4 different cars inside and out and were on our way to test drive the beauty that we ended up buying. Once we returned Christian was ready for us outside and took us to his desk to get us a deal. He got our trade in evaluated, and got to the managers right away. He clearly tried to get us through as fast as possible, while remaining as polite and courteous to the staff as possible. We got the deal we were looking for thanks to Christian. Once we agreed, he immediately notified Cassy and Linda that we were ready for our service rundown and financial applications. Cassy was a top notch, tech savy representative that was able to efficiently give us an overview of the technology in the car (a whole lot in the Limited!). Linda was remarkable in her knowledge of all the service packages, warranty information and financial applications. With her expertice, she got us an amazing rate on our loan ans set us up with the most valuable warranty and service plans available for our car choice. She got us through a blaze of paperwork with amazing speed, while fully outlining, and describing everything we signed to our understanding, she could win jeopardy with her quick wits and fast responses to all questions in those topics. We could not have had a better or faster experience purchasing our 2013 Explorer Limited. Thank you Cassy, Linda, Christian, and of course Gary! More