Ted Britt Ford

Thank you so much for making my first car buying experience so easy!! Working with the Ted Britt Ford staff was great from start to finish! experience so easy!! Working with the Ted Britt Ford staff was great from start to finish! More

There is nothing I dislike more than having my car serviced and Ms. O'Connor made the process very seamless, and actually made me laugh. Thanks for that! serviced and Ms. O'Connor made the process very seamless, and actually made me laugh. Thanks for that! More

We typically purchase a new vechicle every 10 years and this was by far the most enjoyable sales experience we have had. The team at Ted Britt were friendly, professional and fun to work with. We had ou this was by far the most enjoyable sales experience we have had. The team at Ted Britt were friendly, professional and fun to work with. We had our 5 year old with us and they were great with him as well. We love our new truck and are happy to recommend this team at Ted Britt to our friends and family. Thank you Linda, TJ and Kwin! More

Steve Lamey approached my husband and I immediately and offered to assist us in purchasing a used vehicle. We had already done most of the research online for the hybrid SUV we wanted to look at and test d offered to assist us in purchasing a used vehicle. We had already done most of the research online for the hybrid SUV we wanted to look at and test drive. Steve was more than helpful in getting us a test drive of the vehicle and negotiating a lower price for us, too. Steve was very professional and even went out of his way to follow up with a phone call, a few weeks after we bought the vehicle, to see how we were enjoying our new SUV. My husband and I were very delighted with Steve's customer service and we would highly recommend his service to our friends. More

My overall experience at Ted Britt Ford was great. My overall experience at Ted Britt Ford was great. This dealership excelled in customer service with employees willing to accommodate my schedule My overall experience at Ted Britt Ford was great. This dealership excelled in customer service with employees willing to accommodate my schedule and followed up on my pending ResistAll application. Additionally they explored financing options that would best to my benefit which resulted in me purchasing a new vehicle instead of a used vehicle. The quality of work was great. For example the ResistAll application was done and I saw no evidence of sloppy work and/or missed spots. The friendliness of the employees was great. I was happy to be greeted and directed to the sales person I was there to see. Additionally I experienced several of the employees willing to stop and talk with me. I was welcomed initially and thanked for being a return customer. The price was a little higher then what I was requesting. More

Linda and Jennifer were great. Jennifer gave me a great deal on an enviornmental package and made sure i was satisfied with my purchase. Linda really took the time to explain to explain process and the di deal on an enviornmental package and made sure i was satisfied with my purchase. Linda really took the time to explain to explain process and the different options to consider. Although i think the process of buying a car generally takes too long, my overall experience at Ted Britt was a 5. Steve was friendly and kept me updated. Alison took the time to come say hi and make sure everything was going well. More

I highly recommend Steven Lamey to anybody who wants to buy a Ford car from Ted Britt Ford. The entire dealership provides great service and Steve excels in all aspects of his sales job. Steve is very att buy a Ford car from Ted Britt Ford. The entire dealership provides great service and Steve excels in all aspects of his sales job. Steve is very attentive and he will go an extra mile to keep you happy and satisfied. I wish all car salesmen were like Steve. More

when i arrived i expected to be swarmed by your typical "used car salesman." However, when we were approached by Colin Wright, I didn't feel intimidated. He didn't bombard me right off of the bat with qu "used car salesman." However, when we were approached by Colin Wright, I didn't feel intimidated. He didn't bombard me right off of the bat with questions and recommendations. He let me just say what specifically I wanted. I already had a car in mind. While test driving I didn't feel like he was pushing the ford edge so hard that I would have felt guilty not buying it. While i'm sure some of the "personal stories" throughout the day were exaggerated to help make the sale, i didn't feel like Colin was deliberately trying to oversell the car. When working on actually making the price deal, I did feel a little pressure but thtat is to be expected. He didn't get frustrated when i asked a million questions. He never once treated me like someone who had no idea what i was doing. He was friendly, helpful, flexible, and humorous. I teach Kindergarten and i know how important it is to make the 'client' feel relaxed and comfortable. let's just say not only is Colin a good car salesman, he'd make a great Kindergarten teacher! More

The reason I have givenTed Britt Ford in Fairfax, VA an outstanding rating is because these folks deserve it. I have bought over 25 cars in my day and never have I felt more comfortable than the experienc outstanding rating is because these folks deserve it. I have bought over 25 cars in my day and never have I felt more comfortable than the experience I had purchasing my 2014 FOCUS hatchback. The true professionalism of the people that my wife and I dealt with made our car buying experience very easy. More

It was a pleasure dealing with the Ted Britt team, particularly Steve Solomon the Sales Associate who was very professional and great to work with. particularly Steve Solomon the Sales Associate who was very professional and great to work with. More