Ted Britt Ford
Fairfax, VA
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1,066 Reviews of Ted Britt Ford
Steve Soloman is a knowledgeable and thorough, professional and personable, pleasant and comfortable salesman - who really listens to what you say. It was a pleasure meeting him and working with professional and personable, pleasant and comfortable salesman - who really listens to what you say. It was a pleasure meeting him and working with him. The same goes for Jennifer Moccaldi and Linda LaFontaine. This is our third Tedd Britt car and we've been very pleased with the your sales people and the car maintenance personnel. More
I had a great sales and service experience. I have been working with Mitch Sulkess for many years. He's a great salesperson and I always feel comfortable working with him. He does a great job with lease working with Mitch Sulkess for many years. He's a great salesperson and I always feel comfortable working with him. He does a great job with leases and purchases. I had my Ford Edge serviced as well and Gary and his service team did a great job. I enjoyed working with the Finance Directors as they made the purchase experience very smooth and fast. Overall, it was a great experience and I will always work with Mitch and Ted Britt. More
wonderful experience with Ted Britt Ford and its customer-first attitude. Don't know how many cars/trucks I have bought from here, but I keep coming back. Eric Suter has always been great to work wi customer-first attitude. Don't know how many cars/trucks I have bought from here, but I keep coming back. Eric Suter has always been great to work with, and his management (Allison and Evelyn) have bee too. Kwin was most helpful in solving a SYNC issue for me, and Natasha took care of all the money and paperwork process. Though I live 4 hours away, I will be back for my next purchase. More
Steve, Jennifer and LINDA made our experience very pleasant. Ted Britt Ford in Fairfax is the way to go! We were very surprised how courteous and genuine the employees were.. pleasant. Ted Britt Ford in Fairfax is the way to go! We were very surprised how courteous and genuine the employees were.. More
I walked in Ted Britt dealership looking for the first car of my dream. Tom met me at the entrance and showed me current deals. After test drive of 2012 Ford Focus, Jennifer helped me to get a loan that w car of my dream. Tom met me at the entrance and showed me current deals. After test drive of 2012 Ford Focus, Jennifer helped me to get a loan that was funded through Ford. Natasha her boss was advising her through the process. The only part that I did not like that the manager pushed Enviro thing that I did not really need and that could have been a reason for me to walk away because I am a very price sensitive customer, who would care about additional $10 in my monthly payment. However, Jennifer was able to cut $100 from "additional items" and I decided to keep the deal. Linda sinked my phone to the car and I drove away in a car of my dream. Even though, I was counting on slightly lower monthly payment, I got a really nice car and so far I am very happy with it. Thank you Katia More
I had a wonderful experience. Everything went very smoothly. Eric was a terrific salesperson. And Linda really knows her job - she is fantastic. I was a nervous wreck coming into the showroom, but smoothly. Eric was a terrific salesperson. And Linda really knows her job - she is fantastic. I was a nervous wreck coming into the showroom, but was soon put at ease. Thank you all. More
Five Star. Outstanding... Couldn't be better. Eric Suter is a stellar representative and an example of excellence in the industry. We have asked for Eric all three times we have leased from Ted Britt Suter is a stellar representative and an example of excellence in the industry. We have asked for Eric all three times we have leased from Ted Britt Ford. More
My wife and I received excellent assistance and service from the moment we walked through the front door. Rick Asay and Daniel Khan could not have been more helpful. When we met our salesman, Steve Soloman from the moment we walked through the front door. Rick Asay and Daniel Khan could not have been more helpful. When we met our salesman, Steve Soloman we knew we came to the right dealer. Steve showed us numerous Ford Escapes and was very informed about the Escape. He provided suggestions based on what we were looking for and found the right vehicle for us. Upon selecting the vehicle,, we met with Ms. Alison Lucas who assisted us with the financing portion. She found excellent rates for us and was most helpful in explaining the various programs. Our very positive experience continued when we were introduced to Ms. Linda Lafontaine. Linda was terrific. She explained the various maintenance and vehicle protection programs. We also had the pleasure of meeting Matt Drennan who assisted us with the paperwork. Prior to driving off the lot, Ms Jennifer Moccaldi provided and excellent overview of the vehicle features. Ted Britt Ford is most fortunate to have employees as the ones I mentioned. Even though we walked into the showroom in the early evening, we never felt rushed. Each employee put the customer first. Their professionalism, courtesy, and knowledge was commendable. Thank you all for a wonderful car buying experience. We look forward to purchasing our next vehicle from Ted Britt. Laura and Kevin Gimlett More
When we went to the dealer, we hoped our experience would be positive and if it wasn't, we'd walk out. But after meeting Al and listening to him explain the Escape, showing us several cars to consider, thin be positive and if it wasn't, we'd walk out. But after meeting Al and listening to him explain the Escape, showing us several cars to consider, things moved along very well and we felt comfortable, not pushed or drawn into something we didn't want. Our dealing with Kwin was very informative and positive. We had a ball talking with Linda, her attitude was very easy going, friendly, funny and efficient at the same time. Overall, we were very happy and pleased. More
This was an internet purchase. Up to contacting Ted Britt I had been dealing with several other dealerships. Ted Britt was up front with their proposal. When I went to confirm it they were straight w Britt I had been dealing with several other dealerships. Ted Britt was up front with their proposal. When I went to confirm it they were straight with me and committed the proposal clearly. They said they could meet my exact requirements and this was the deal. Others I was dealing with did not meet Ted Britt offer or were hedging. Ted Britt stood out. Next, we set a time for me to pick up the car. When I got there, I did not wait. TJ took me straight to the car to make sure everything was correct and checked me out. I was impressed that the Sales Manager came over within 2 minutes of arriving and thanked me for buying the car and offered his personal assistance, if needed. TJ and Manager reinforced that what they had emailed me and the deal picking up the car was correct. It was. The whole process of filling out papers and picking up the car went smoothly. We finished the paperwork and the car was ready. Everyone was gracious, answered my questions, and exceeded my expectations. Thank you. More