Ted Britt Ford

Great Experience All and all my experience purchasing my first vehicle on my own was great. There was a large section of the Focus making it easy to find one that suit All and all my experience purchasing my first vehicle on my own was great. There was a large section of the Focus making it easy to find one that suited me there on the lot. More

Detailing of Rav4 Own 2 Fords from Ted Britt, asked Gary if I could bring in our RAV4 for full detail and state inspection. Gary once again, right on the ball with app Own 2 Fords from Ted Britt, asked Gary if I could bring in our RAV4 for full detail and state inspection. Gary once again, right on the ball with appointment set in under a minute. Work was first class as always. More

Great Service as Usual I always expect a great experience when I take my car in, as Jeff Bird is always courteous and sets good expectations. This time he told me he would I always expect a great experience when I take my car in, as Jeff Bird is always courteous and sets good expectations. This time he told me he would probably have to keep my car over the weekend, so he covered the loaner car for the two extra days. I left my service coupons at home, so he gave me one. Thanks, Jeff! More

New Mustang GT Purchase After searching through all of the Mid-Atlantic Ford dealership sites, we found the best selection of available vehicles at Ted Britt in Fairfax. Prio After searching through all of the Mid-Atlantic Ford dealership sites, we found the best selection of available vehicles at Ted Britt in Fairfax. Prior to our visit , internet communication was great, and we received a call from their sales manager (Brian) to assist with setting up an appointment to have the cars that we were interest in, ready when we arrived. We decided upon a car, negotiated a price and were ready to purchase. We were then greeted by a customer service rep that wanted to sell us the Environmental Protective coating, and she then put us in queue to meet with the finance rep. The finance Rep tried several times to sell us on the EPC, and several other additional items, we purchased the tire/wheel coverage, and declined the rest. He kept pushing HARD for additional items, and it got to a point where we were ready to walk out. He finally stopped selling, got us a GREAT rate and we closed the deal......two hours later. In short, we would buy another car from Ted Britt, but would NOT go through another 2 hour pitch for stuff we won't buy. Last year we purchase a new Dodge Ram truck from Adams in Annapolis, and were in...and out of finance in 1/2 hour. More

Bought a new truck last week Bought a new F-150 at Ted Britt Ford last week. Everyone was fantastic, led by Bernie Finan in sales and Gary Funk in service. I would definitely re Bought a new F-150 at Ted Britt Ford last week. Everyone was fantastic, led by Bernie Finan in sales and Gary Funk in service. I would definitely recommend these folks to others. More

My Experiences At Ted Britt in Fairfax, VA Bernie Finan was the salesman who helped my husband and I with purchasing our new Ford Fusion. He talked with my husband on the phone many times and Bernie Finan was the salesman who helped my husband and I with purchasing our new Ford Fusion. He talked with my husband on the phone many times and also emailed him to communicate suggestions or respond to questions. He was very helpful in all aspects. He made the entire process relaxing and fun. I would definitely by another car from him. He was very knowledgable about the car and very patient with my many requests to test drive the car. My husband had requested an experienced salesman. I am very happy that our paths crossed with Bernie's. He is a great salesman. And, I loved the stories he told. He made you feel like you have known him for a long time. Thanks, Bernie! Linda Lafontaince and Jennifer Moccaldi made the rest of the experience a breeze. They were both very knowledgable about the financing procedures and the customer service procedures. I am in the process of purchasing a new phone and will schedule a time with Jennifer to complete the sync process. They were both very kind and gracious! Many thanks! More

New Car Buying Experience The employees listed above could not have been more gracious or more helpful. They made the whole car buying experience very pleasant. We were espec The employees listed above could not have been more gracious or more helpful. They made the whole car buying experience very pleasant. We were especially impressed with their "no-pressure" approach in the sales department and their "full disclosure/explanation" approach in the finance department. More

Extremely satified I got exactly what I want and also corresponded with my sales person via email and he responded quickly. Matt helped make sure I could qualify for a I got exactly what I want and also corresponded with my sales person via email and he responded quickly. Matt helped make sure I could qualify for a car and Linda put on the finishing touches then Lauren made sure that I fully understood all of the terrific options I had on the car and how to work them. Thank you everyone! More

Experience Great experience . Heard you were giving good deal on new cars and it was true. Also heard you have good service, that's why I choose Ted Britt of Fa Great experience . Heard you were giving good deal on new cars and it was true. Also heard you have good service, that's why I choose Ted Britt of Fairfax. More

Great Experience Pat Cantwell was very knowledgeable and helped me find the exact Fusion SE configuration I was looking forward - he even found it as it was still in t Pat Cantwell was very knowledgeable and helped me find the exact Fusion SE configuration I was looking forward - he even found it as it was still in the rail yard in Jessup, MD. Matt was fast, friendly and efficient with the finance paperwork. Jennifer Moccaldi was very helpful with configuring and walking me through Synch. More