Ted Britt Ford

Purchase of 2014 Ford Focus As an expert auto buyer with 40 plus years experience in buying autos and trucks for my personal use, I found the sales and finance staff at Ted Britt As an expert auto buyer with 40 plus years experience in buying autos and trucks for my personal use, I found the sales and finance staff at Ted Britt Fairfax Ford a great group to work with on this purchase. To the novice buyer (particularly young people) as an auto buyer you need to be: informed about the vehicle that you want buy and using the internet is a great way to be informed; knowledgeable about the auto buying process and stay practical in your purchase and know when to say 'no'....think with your head and not with your heart....all cars have 4 wheels but the make, model, options and colors can add dollars to a more practical choose....all you need is 4 wheels; and, knowledgeable about the financing process .....get pre-approved by a favorable lender, even though, you may switch lenders at the time of purchase....just remember you need to know what you can afford...and do not become a 'blowout" (i.e., cannot get financing because you were turned down because of a lack of ability to repay your debt, could not afford the monthly payment, bad credit, or whatever)....and again know when to stay 'no' with your head and not your heart. In a life time you will own several vehicles (hopefully Ford) so think smart, and do not become a car dummy. More

Explorer I bought a new explorer, experience was average. Sales rep was great, other staff wanted to push me into buying the car quicker and telling me to sign I bought a new explorer, experience was average. Sales rep was great, other staff wanted to push me into buying the car quicker and telling me to sign paperwork. More

Great Service The dealership employees I worked with were outstanding. They have a very extensive knowledge of the areas they worked in. They were extremely profe The dealership employees I worked with were outstanding. They have a very extensive knowledge of the areas they worked in. They were extremely professional at all times and answered my many questions to my satisfaction. As a direct result of my interaction with these employees I would recommend this dealership to anyone. More

Mustang Fever I want to thank everyone that helped me in my purchase of my 2014 Mustang Convertible on 4/26/2014. Not only was the entire staff at Ted Britt Ford F I want to thank everyone that helped me in my purchase of my 2014 Mustang Convertible on 4/26/2014. Not only was the entire staff at Ted Britt Ford Fairfax friendly and professional, they made my buying experience fun and exciting. I personnally want to thank the following individuals: Jenny Kueny, Steve Soloman, Lauren Wisemiller and Natasha Kapoor for all of their personal attention and assistance. I would highly recommend this dealership to anyone based on the excellent customer service they provide. Thank you, thank you, thank you!!!! More

New car From the start Shaw provided a low price for the vehicle out the door and when we arrived to purchase the vehicle he was very polite and from the time From the start Shaw provided a low price for the vehicle out the door and when we arrived to purchase the vehicle he was very polite and from the time we arrived until the process was complete. More

Satisfied Customers We called ahead for a specific vehicle that we saw online. When we got there, it was already waiting for us to test drive. Al (our salesman) did a f We called ahead for a specific vehicle that we saw online. When we got there, it was already waiting for us to test drive. Al (our salesman) did a fantastic job showing us all of the options that came on our car. He was willing to negotiate and beat the price of another dealership. We felt that he was as interested in us being happy with the deal as much as in selling us a car. There were no surprises when we got to finance and there were no hard sells on the add-on protections and services. We felt very satisfied upon leaving the dealership with our new car. More

Great Buying Experience I had a fantastic buying experience at Ted Britt Ford. The experience began with Dave Donley, my sales associate. Dave took the time to understand w I had a fantastic buying experience at Ted Britt Ford. The experience began with Dave Donley, my sales associate. Dave took the time to understand what I was looking for in a vehicle. We even brought two vehicles by my house so my wife could look at them without having to bring our young children to the dealership. Dave worked with me through the price discussions, and we were able to come to agreement on pricing. I worked with Lauren for after market items. She worked with me to make sure I understood the options they provided. It was a very good discussion with no pressure to accept anything, but rather informed me of some of the things Ted Britt offers. Natasha and Linda were fantastic in the finance department. We were able to get the transaction completed in very short order so I could be on my way with my new vehicle. Linda walked me through several options, and also discussed the extended service plans available including the road hazard option, which was very reasonably priced for a vehicle with 20" wheels. Kwin was my final touch point at the dealership. She walked me through the Sync setup and paired my phone while showing me the bells and whistles of the system. All in all, this was a fantastic buying experience. Ted Britt will be the first place I look when I am in the market for my next vehicle. More