Ted Britt Ford

Fantastic experience at Ted Britt Ford The folks at Ted Britt Ford were OUTSTANDING! Treated me with respect, high level of customer service and got me a great deal! They weren't pushy, b The folks at Ted Britt Ford were OUTSTANDING! Treated me with respect, high level of customer service and got me a great deal! They weren't pushy, but rather were a pleasure to work with and made my car buying experience a very satisfying one. More

TED BRITT FORD IS THE BEST We have purchased 5 cars from Ted Britt. Everyone from the sales staff, the management team, the service make buying a car easy. Sonny is not pushy We have purchased 5 cars from Ted Britt. Everyone from the sales staff, the management team, the service make buying a car easy. Sonny is not pushy and aims to please. Linda remembers us every time we come in. Natasha was there to help out when things got really busy. They treat you like family. We would never buy a car from anywhere else. The entire dealership really is the BEST! More

Excellent Service Excellent sales and customer service assistance from all departments. Would definitely recommend to colleagues and friends without hesitation. Treated Excellent sales and customer service assistance from all departments. Would definitely recommend to colleagues and friends without hesitation. Treated with courtesy and respect by all More

My Experience This is one of the best dealers that I have been to by far. I did not feel pressured to by the vehicle I purchased. The entire team and staff was ki This is one of the best dealers that I have been to by far. I did not feel pressured to by the vehicle I purchased. The entire team and staff was kind and courteous. I would definitely consider going back to this dealership in the future for further purchases and any required maintenance. More

very happy experience I purchased a new explorer and the experience was very satisfying. I was treated very well and the deal was very fair to both parties. The sales exper I purchased a new explorer and the experience was very satisfying. I was treated very well and the deal was very fair to both parties. The sales experience as always was somewhat stressful but Moses and Allison gave me a fair deal and I was satisfied. The assistance from Customer support to financing was superb and I would strongly recommend this dealership for a car purchase. More

A wonderful dealer This was my first time visiting Ted Britt Ford, and TJ made me feel extremely comfortable. From the beginning, I knew that TJ was going to find the v This was my first time visiting Ted Britt Ford, and TJ made me feel extremely comfortable. From the beginning, I knew that TJ was going to find the very best car for me, with the features that I desired, and within my price range. I trusted that he would be open and honest with me. His knowledge of the different vehicles was extensive, and I felt he truly listened when I told him what I was looking for. Most importantly, he was patient as I asked many many questions, and his answers were informative and sincere. I highly recommend TJ, and I will be sending my friends and family to him. In future, if I look to buy another vehicle, I will surely return to see him. More

My Ford Fusion I wrote a review before but for some reason it didn't get to where it needed to go. So, here goes... The Ted Britt dealership in Fairfax was wonde I wrote a review before but for some reason it didn't get to where it needed to go. So, here goes... The Ted Britt dealership in Fairfax was wonderful. From the moment we met Bernie to the final paperwork, everything was done on a professional level and it all worked seamlessly. My husband wanted an experienced salesman. Bernie absolutely fit the description. He helped us each time we visited whether for a test drive or just to answer questions when we called him. He was tops and I would recommend him to my friends. Linda was very professional, outgoing and down to earth. She is the type of person you feel like you've known for a long time. There were many papers to complete but she went step by step and the work was over before we knew it. Customer service was tops and she was very friendly. Jennifer also demonstrated great customer service skills - friendly, professional and willing to help whether we need her now or in the future. I hope this gets to the people listed above. They were all fabulous! Submitted by: Deborah Fornaciari More

Purchased a Ford Expedition Customer service, Financing and Jamel were great. I don't like the bait and switch offers between sales people and financing. Should work in tandem Customer service, Financing and Jamel were great. I don't like the bait and switch offers between sales people and financing. Should work in tandem for a better consumer experience. More

Completely Satisfied!! I started my new lease search on line which lead me to Ted Britt Ford in Fairfax. Brian greeted me as I came in the door. He introduced me to Jamel I started my new lease search on line which lead me to Ted Britt Ford in Fairfax. Brian greeted me as I came in the door. He introduced me to Jamel who took me outside to look at cars. He asked me what my wants and needs were and from there we looked at several models. I wasn't sure if I wanted to stick with a Fusion like I had leased for the last 6 years or try something new. He spent a lot of time with me explaining all the features unique to each car. I really appreciated the time he spent with me because I wanted to make sure I loved the car I chose and that it would be in the price range I needed. After picking out my car....we began the process of pricing..and getting the payment within the range I needed. At the end of the day we decided I really needed the same model, a focus, but a lower priced version. Brian assured me that when I came back the next day he would have found the car for me! Well, he did! I test drove the car the next day, and it was a deal! I appreciate most, all the time spent making sure I left happy with the decision I made. Matt in the finance office was very efficient and explained everything completely as did Linda. Thanks so much to all of you. I love my car and would recommend you all highly to anyone! Anita More

Great service from great people!! I Purchased a vehicle last March from this dealership and just bought another vehicle from the same sales associate-Tom Ross. After my last experience I Purchased a vehicle last March from this dealership and just bought another vehicle from the same sales associate-Tom Ross. After my last experience with Tom and Roxanne in financing there's no way I would have gone anywhere else. Tom is a laid back friendly guy who isn't that typical "stalker like, pushy, persuasive" salesman that I've come across many times. He respects your bottom lines and expectations and let's you decide what is best for you without making you feel uncomfortable like you have to purchase something you really don't want. I will continue to buy from Ted Britt as long as Tom is there to work with. More