Ted Britt Ford

HAPPY CUSTOMER! From the early greeting at 7am to meeting Matt and the Green Team, all went well. The car was serviced in less time than anticipated, so i was please From the early greeting at 7am to meeting Matt and the Green Team, all went well. The car was serviced in less time than anticipated, so i was pleased all the way around. I appreciate the friendliness of the entire Ted Britt team! More

Customer Experience Review My experience was very very good. From the moment I entered the dealership until I left everyone was very helpful, knowledgeable and professional. T My experience was very very good. From the moment I entered the dealership until I left everyone was very helpful, knowledgeable and professional. There wasn't a question left unanswered. More

Quick and painless I had to take my vehicle in to have a recall service completed - the team was friendly and took care of it as scheduled. I was able to drop off the v I had to take my vehicle in to have a recall service completed - the team was friendly and took care of it as scheduled. I was able to drop off the vehicle the night before and they took care of it in the morning. I appreciate the long hours that they are open - I feel better dropping my car off with a technician than just leaving it in the parking lot overnight. More

Explorer XLT Recommend 100% excellent, did not let me go without trying their best. Moved mountains to get my payment where I want it. Excellent environment. My de Recommend 100% excellent, did not let me go without trying their best. Moved mountains to get my payment where I want it. Excellent environment. My dealer from now on. More

New Car Purchase Tom and Nina were great to work with. We new exactly what we wanted, and they worked hard to settle on an acceptable price and get us out with our new Tom and Nina were great to work with. We new exactly what we wanted, and they worked hard to settle on an acceptable price and get us out with our new car quickly. We will definitely recommend them to friends going forward. More

Excellent service Danial, Linda and Ed made our experience at Ted Britt Ford of Fairfax exceptional. Linda came in on her day off to finish our transaction. Each of the Danial, Linda and Ed made our experience at Ted Britt Ford of Fairfax exceptional. Linda came in on her day off to finish our transaction. Each of the above named employees were very thorough in explaining the process and making it very simple and a lovely experience. Each one of them was available any time I called. Thank you so much. More

POOR SERVICE OVER BOOK Had a Thursday appointment and Friday afternoon car still not in the shop. If it were not a warranty then I would NEVER got to Ted Britt Had a Thursday appointment and Friday afternoon car still not in the shop. If it were not a warranty then I would NEVER got to Ted Britt More

Great People to work with Easy to talk to. Prompt. Courteous. When they encountered a problem that would affect the appearance of the exterior of the vehicle, they called and g Easy to talk to. Prompt. Courteous. When they encountered a problem that would affect the appearance of the exterior of the vehicle, they called and got permission rather than moving forward. It took another visit to complete, but it was the right thing to do. Quick of Foot. Great experience so far. More

Focus ST Bernie tried to find the exact car I was looking for and when that car was not on the lot nor at a nearby dealership he sat down with me and we ordere Bernie tried to find the exact car I was looking for and when that car was not on the lot nor at a nearby dealership he sat down with me and we ordered the car to my specification. And he did not require me to make any commitment to reserve the car. It was Ted Britt's car if I didn't like it when I saw it. However I did like it. And from being told the car had landed at Ted Britt to driving it off the lot was under 4 hours! Simple, quick and professional. Recommend it. More

Great Job Richard Sweeney and the Red Team greeted me promptly, wrote the order, and got me on my way very quickly. Mr. Sweeney called me with updates througho Richard Sweeney and the Red Team greeted me promptly, wrote the order, and got me on my way very quickly. Mr. Sweeney called me with updates throughout the entire time the had the F-150 and arranged for the shuttles to and from the Metro Stop. Thank you Mr. Sweeney!! More