Ted Britt Ford
Fairfax, VA
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1,066 Reviews of Ted Britt Ford
Repair of recent purchased used car: "5 STARS all around" Bought a two-year-old Focus SE Sedan (previous loner car) 3 months ago from TedBritt, Eng. Light went on, clutch started to slip. Scheduled Service, Bought a two-year-old Focus SE Sedan (previous loner car) 3 months ago from TedBritt, Eng. Light went on, clutch started to slip. Scheduled Service, dropped off car with no issues, received a like loner, car repaired on schedule. Charge "$0" under Ted Britt4Life program. Everything was quick and easy, everyone was pleasant. More
Awesome Customer Service I came in knowing exactly what I wanted, called ahead with Alicia to make sure it hadn't sold and headed that way. It was my first time purchasing a c I came in knowing exactly what I wanted, called ahead with Alicia to make sure it hadn't sold and headed that way. It was my first time purchasing a car and they made it as smooth as it could have been. Jamel, Daniel, Brian, Lisa, Roxanne were all fabulous when it came to helping me through the process, dealing with me calling my parents to make final decisions and getting me set up in my 2013 Ford Escape. It's amazing how many people you interact with during this experience. More
Great First Time Buyer's Experience Being a first time buyer I was a little apprehensive about the entire car buying process, but the folks at Ted Britt made sure it was a pleasant Being a first time buyer I was a little apprehensive about the entire car buying process, but the folks at Ted Britt made sure it was a pleasant one. Dave Donley, the salesman I worked with, was phenomenal. He truly took into consideration what I was looking for, my price range, overall my experience, and that fact that this is my first car. I definitely recommend you ask for Dave, he'll not only absolutely listen to what you are looking for, he'll make the process as easy and understandable as he can. He definitely cares about his clients. Lisa Light came into the picture informing me of programs Ted Britt offers and advising me on the warranty and protection for my new "used" vehicle. I knew I'd like her from the start, her bubbly charisma and down to earth personality made me feel right at home. She's definitely someone I'll be calling in the future for maintenance and service. Financing was definitely the part I was dreading. Both Jennifer Moccaldi and Natasha Kapoor made the process a whole lot less intimidating. The pair seemed super optimistic and made the entire financing experience as delightful as it can be. I definitely recommend checking into Ted Britt, I couldn't have asked for better. More
2014 Explorer Purchase Everyone was friendly, professional, and courteous. I interacted with several people who were simply a pleasure to work with to complete my lease. The Everyone was friendly, professional, and courteous. I interacted with several people who were simply a pleasure to work with to complete my lease. They are: Moses, Alexis, Allison, Jennifer, and Matt. I strongly recommend anyone interested in a Ford to visit Ted Britt Ford Fairfax. More
2014 Ford Edge Purchase I really enjoyed working with the people at Ted Britt. They are friendly and willing to take the time to work with you on your purchase price and fin I really enjoyed working with the people at Ted Britt. They are friendly and willing to take the time to work with you on your purchase price and financing. Marvin was patient, friendly and very easy to work with and for the first time in buying a car, I felt no pressure at all. Jennifer was great as well, she was funny, nice and took the time to find a finance package that worked best for us. Will definitely be back and will highly recommend this dealership. More
New car We have bought a number of cars from Ted Britt and we keep coming back. Our sales person : Eric Suter was great, he took the time.. this is the second We have bought a number of cars from Ted Britt and we keep coming back. Our sales person : Eric Suter was great, he took the time.. this is the second car we bought with Eric's help and he also helped our daughter and son in law buy an Escape last year. We had ordered a new car and Eric kept on top of it .... getting the car as soon as possible as he knew we were down a car. Linda in finance explained the maintence package so well my husband decided to purchase the package.. so out of character for him. We will continue to go to Ted Britt for our Ford's More
Great experience When I first began buying the car my sales rep Moses was exceptional. He was friendly, kind, and really took the time to answer all my questions and a When I first began buying the car my sales rep Moses was exceptional. He was friendly, kind, and really took the time to answer all my questions and addressed all my concerns. He is definitely the best sales rep hands down in the state of Virginia. When It came to financing my vehicle, Linda and Natasha really were the ones who made it possible. They were able to show me all the options available to me and broke them down piece by piece identifying the strengths and weaknesses. They were both truly amazing and are fantastic at what they do. They really go through the extra effort to ensure that you understand and that you are getting the best deal possible. Overall Moses, Linda, and Natasha made my experience at Tedd Britt the best experience possible. They were great. I highly recommend all of them. More
Great experience Went to many dealerships and looked at many cars. Kyle, Dave and Linda did an amazing job! Love the car and look forward to driving it! Went to many dealerships and looked at many cars. Kyle, Dave and Linda did an amazing job! Love the car and look forward to driving it! More
experienced car buyer gets great service Mindy was very professional. She knew every detail and aspect of my transaction. It would have been impossible for anything to have been done better. Mindy was very professional. She knew every detail and aspect of my transaction. It would have been impossible for anything to have been done better. More