Ted Britt Ford

Will and Danielle Clarke Excellent customer service! Polite, professional and knowledgable staff who take their time to ensure they meet customer expectations and needs. The Excellent customer service! Polite, professional and knowledgable staff who take their time to ensure they meet customer expectations and needs. The best car buying experience we've had in 20 years. More

Best Dealer in the NOVA Area This dealership was one of four that my wife and I visited in search of a used car. In all aspects this dealer was the best. Every one was very profes This dealership was one of four that my wife and I visited in search of a used car. In all aspects this dealer was the best. Every one was very professional, knowledgeable and friendly. I actually feel that they are now my friends and look forward to returning to the dealership for the first scheduled service on the vehicle. Also there is a great selection of vehicles both new and used and the store and location are also both a great addition to the awesome staff. More

Good experience. Professional and courteous service from sales, customer service and finance. Will recommend dealership to others and likely return for new or used ve Professional and courteous service from sales, customer service and finance. Will recommend dealership to others and likely return for new or used vehicle purchase. Thanks. More

Trailer hitch installed as part of used car sale deal Bought our used 2014 Ford Explorer LTD in June. Part of the deal was the installation of a trailer hitch. I was scheduled and called by Mike Britt. I Bought our used 2014 Ford Explorer LTD in June. Part of the deal was the installation of a trailer hitch. I was scheduled and called by Mike Britt. I dropped of the Explorer in the service lane. I was greeted kindly. I checked in with Jeff Bird. I was provided a loaner. Gary Funk was able to show me a pic of what the hitch would look like. I was pleased. Mike Britt called me before noon to say that the Explorer was finished! Returned the loaner-no problems. Thanks Ted Britt Ford for such prompt service! More

Above and Beyond the Call to Duty Ray in parts is a unsung HERO , i needed a emergency replacement for a wheel and tire on my 2013 Fusion on a Saturday, within a few minutes he locate Ray in parts is a unsung HERO , i needed a emergency replacement for a wheel and tire on my 2013 Fusion on a Saturday, within a few minutes he located tire, rim and all associated parts. He was able to get them delivered from another supplier and the service shop had the tire mounted balance and out the door in about 15 minutes..... From roadside stranded vehicle to very happy customer Thanks Mr. Britt for having employees who care and will go the extra mile Mike in Springfield More

Above and Beyond Expectations Everyone throughout the new car purchase process was fantastic at Ted Britt Ford. Everyone was very personable, from initial contact with Sales Repres Everyone throughout the new car purchase process was fantastic at Ted Britt Ford. Everyone was very personable, from initial contact with Sales Representative Frederick, to General Sales Manager Alison, to the final process with Customer Representative Lisa and Jennifer in Finance. It was clear they all wanted my business and went above and beyond to find the exact vehicle at a price that couldn't be beat by any other dealer. Ted Britt deals earnestly with their prospective clients and in my experience is the only place to get the best deal on a new Ford in the mid-Atlantic region. More

Life Made Easy!!!! Hard to find when buying a new car/truck Excellent Staff, very friendly and professional. They go out of their way to get you a very good deal. In addition, they do all they can around your Excellent Staff, very friendly and professional. They go out of their way to get you a very good deal. In addition, they do all they can around your schedule, which is very important with everyone's busy lives. More

Easiest Car purchase I have ever made. From the start, it was a great pleasure working with the Ted Britt team in Fairfax, VA. I was contacted by Aaron from internet sales to talk about wh From the start, it was a great pleasure working with the Ted Britt team in Fairfax, VA. I was contacted by Aaron from internet sales to talk about what type of car I wanted. Then, we set-up an appointment because I was flying in and had no car. When I walked in I was greeted by Patrick Denicola and he was my salesperson from there on out. We found the car I had asked for and drove it. I fell in love with it. Their no hassle pricing really made it easy to say yes to the price. Alexis was nice and really knew the car and the features it had to offer. Matt Drennen was my finance guy and worked to get the payment I was comfortable with. I walked out a very happy camper and would recommend buying from Ted Britt to everyone. More

Kudos Kudos Wow, Excellent Service from beginning to end. Five star service received from Amara Bunyavong, Customer Care Rep. She is sincerely genuine, very patie Wow, Excellent Service from beginning to end. Five star service received from Amara Bunyavong, Customer Care Rep. She is sincerely genuine, very patient and extremely diligent. She addressed all questions and concerns via phone and text. This process made it comfortable before going to the dealership. An appointment was made to see Salesman Daniel Martinez. Hats off to Salesman Martinez, everything went smoothly. He didn't modify the agreement and he made the process a wonderful experience. Kudos, Kudos to the Staff at Ted Britt Ford in Fairfax, VA. Thank You More

Very Pleased Bought a 2014 Ford Focus hatchback. Received excellent customer service. I would recommend this dealership to anyone in the Northern Virginia area w Bought a 2014 Ford Focus hatchback. Received excellent customer service. I would recommend this dealership to anyone in the Northern Virginia area who's looking for a reliable car at a good price. More