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Ted Britt Ford
Fairfax, VA
1,066 Reviews
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1,066 Reviews of Ted Britt Ford
September 29, 2014
Great selection, great staff My salesperson, Mitch Sulkess was extremely attentive and helpful throughout the entire buying experience. If you go to this dealership, ask for him, My salesperson, Mitch Sulkess was extremely attentive and helpful throughout the entire buying experience. If you go to this dealership, ask for him, you will be glad you did. Lisa Light provided great customer service! Her enthusiasm is amazing. You must see her during your buying experience! My last stop was finance with Roxanne Wilson. She is well organized, highly efficient, and very patient (if you have lots of questions). Visit them and you'll be Tedd Britt for Life! More
by linebackerpl
Employees Worked With
Mitch Sulkess
September 29, 2014
F250 Purchase We recently purchased an F250 from Nate Ihara. He was WONDERFUL to work with. We were actually able to find what we wanted on the Ted Britt website We recently purchased an F250 from Nate Ihara. He was WONDERFUL to work with. We were actually able to find what we wanted on the Ted Britt website but Nate was able to get us a great deal and made the experience enjoyable...even late at night! Lisa Light happily explained the customer service aspect to us and we were amazed with her high level of energy after a long work day- we certainly appreciated that. We worked with Roxanne Wilson for the financing and final paperwork portion. She was super efficient and very nice. We met Nate about a week earlier when we came into the dealership into the dealership to get our car serviced- always go with Gary Funk, he is the best! Nate was super knowledgeable during our first visit and we knew that when we were ready that we wanted to purchase with him. Make sure to check out Nate's music too :) More
by brupe172
Employees Worked With
Lisa Light, Nate Ihara
September 28, 2014
Good day for a Focus Went there after my son picked out a car the day before and left with a great new Focus ST. Want to thank everyone for the easy car buying day. I will Went there after my son picked out a car the day before and left with a great new Focus ST. Want to thank everyone for the easy car buying day. I will be back for my next new car whenever that is. More
by drew2014
September 28, 2014
Gary Funk , a One in a Million Employee I have encountered frustration in the few times I have needed to contact Ted Britt Fairfax. Using your automated phone system has been frustrating t I have encountered frustration in the few times I have needed to contact Ted Britt Fairfax. Using your automated phone system has been frustrating to say the least, whether I have needed to be connected to Service to schedule service/recall notification, or checking to see if an ordered trailer hitch is in stock before driving to get it. Another time, I just needed to find out which IPod to purchase that would connect with the InSync system.....all models are not able to! For such few issues over the past two years I have had the car, it has been a convoluted system and overly difficult. I have never experienced this before at other dealerships. That being said, I do love my 2012 Ford Edge and as long as I have Gary Funk to handle my car's needs, I will continue to be loyal to your dealership. He is extraordinarily professional, pleasant, and knowledgeable. He gave me his direct phone line, so now the 1-800 system will be by-passed. Perhaps he could give lessons in efficiency to the front desk! Ted Britt Fairfax is very lucky to have an employee of this calibre! More
by themominva
September 28, 2014
Surrounded by great people! It's obvious that Ted Britt Ford in Fairfax as surrounded itself with great people. Nate, Bryan, Lisa, and Linda were honest, sincere, and genuinely c It's obvious that Ted Britt Ford in Fairfax as surrounded itself with great people. Nate, Bryan, Lisa, and Linda were honest, sincere, and genuinely concerned that I would be well-informed and fully satisfied with my new F-150. This was my second purchase from Ted Britt Ford in Fairfax...for a reason! More
by jon.gayman
Employees Worked With
Linda Lafontaine, Brian Forster, Nate Ihara
September 26, 2014
Awesome! I rolled in, not really looking to walk out with a new car that day, but they had found a car in stock that fit my needs and they worked with me on my I rolled in, not really looking to walk out with a new car that day, but they had found a car in stock that fit my needs and they worked with me on my trade-in to insure I was as close to my goal on payments as possible. Very pleased with my experience there. All the personnel that helped me were very kind and helpful. (Tom, Nina & Jennifer) More
by ajwhovian
September 26, 2014
Comfortable and relaxed. Everyone went out of their way to help me find exactly what I was looking for: Dawitt Solomon, Lisa Light, Roxanne Wilson, Evelyn Smallwood, Brian For Everyone went out of their way to help me find exactly what I was looking for: Dawitt Solomon, Lisa Light, Roxanne Wilson, Evelyn Smallwood, Brian Forster and Shaw Serji. Everything was explained to me clearly and I left happy knowing that I had the perfect car for me. More
by Nancy Bonaccorso
Employees Worked With
Evelyn Akers, Brian Forster
September 25, 2014
Oil change and recall From the moment I arrived, I was directed with friendly and efficient service. Gary Funk was helpful and friendly and checked me in quickly. I got m From the moment I arrived, I was directed with friendly and efficient service. Gary Funk was helpful and friendly and checked me in quickly. I got my loaner with no issues. Gary called me a few hours later to tell me my car was done and in great working order that needed no further service. Check out was quick and courteous. Wonderful experience. More
by babourne
September 25, 2014
Amazing deal Shaw was a pro. he answered all our questions we test drove 3 different cars he was very polite and he did know his cars and truck, he gave us an amaz Shaw was a pro. he answered all our questions we test drove 3 different cars he was very polite and he did know his cars and truck, he gave us an amazing deal fince was great we are very happy with our car More
by jonny23
September 25, 2014
I was so happy This was my first experience buying a brand new car and I have to say I expect each car buying experience after this to be up to this standard of cust This was my first experience buying a brand new car and I have to say I expect each car buying experience after this to be up to this standard of customer service. Tom Ross and his wife Nina made purchasing the new 2014 Fusion that much better. I absolutely love my car, everything about it makes me smile and the payments are right where I wanted them to be. I am a recent graduate and they worked with me on my credit, and my down payment and my rebates to order to ensure that my dream car was exactly what I wanted. I can't thank them enough. Jennifer in finance was amazing as well, she explained and carried out the process of financing like a champ, she was knowledgeable, helpful, courteous, and sweet. Ted Britt Ford of Fairfax is lucky to have these three, and would be crazy to let them get away! Thank you all so much for helping my purchase my brand new 2014 Ford Fusion SE!! More
by Lauren Srock
