Ted Britt Ford

Excellent overall experience The entire staff was helpful throughout the buying process, especially Eric Suter, Linda Light, Lindsay Kengla-Graber and Linda Lafontaine in financin The entire staff was helpful throughout the buying process, especially Eric Suter, Linda Light, Lindsay Kengla-Graber and Linda Lafontaine in financing as well as Al Alqaisi. More

Couldn't be happier! My first car buying experience was much easier than I had expected thanks to Shaw. Always professional yet friendly, he answered my many questions and My first car buying experience was much easier than I had expected thanks to Shaw. Always professional yet friendly, he answered my many questions and made me feel like a VIP. From what I could see, this dealership only hires the best. More

No high pressure, just helpful Worked out very well. Kyle answered all of my questions, worked hard to get me a good deal, and wound up with exactly what my wife wanted. She loves h Worked out very well. Kyle answered all of my questions, worked hard to get me a good deal, and wound up with exactly what my wife wanted. She loves her new Focus, even down to the color.I'm heading back in the next few days to get a new Escape for myself. More

Another great experience at Ted Britt FFX This is the 4th vehicle my wife and I have purchased from Ted Britt. As always the service was excellent. From the sales person, to finance, to afterm This is the 4th vehicle my wife and I have purchased from Ted Britt. As always the service was excellent. From the sales person, to finance, to aftermarket, all were very nice and pleasant. I will continue to recommend Ted Britt Ford to anyone that asks. More

Really nice people Everyone was very friendly and made you feel like they cared. They took the time to show the vehicles and were very patient with all my questions. Everyone was very friendly and made you feel like they cared. They took the time to show the vehicles and were very patient with all my questions. More

Ford Escape Purchase Looking for a new compact SUV/Crossover I test drove just about every car in the class and then some. I could not find what I was looking for until t Looking for a new compact SUV/Crossover I test drove just about every car in the class and then some. I could not find what I was looking for until the third day of test driving I went to the Ted Britt in Fairfax. Steve Soloman was very upfront and seemed determined to find just what I was looking for. First day we found the right car but not in the right color. The next day I found what I wanted online and went to pursue it myself. I had found it the perfect car for me. I went to drop off the car I over-nighted from Ted Britt and, out of all the cars within a 30 mile radius, Steve had actually found the same exact car I had found. He got the car I wanted at the price I wanted and was very helpful along the way. Great experience. More

Ted Britt Ford Team Excellent customer service! My salesperson, Eddie Helmlinger was awesome and the other team members there were attentive and caring. THIS is the place Excellent customer service! My salesperson, Eddie Helmlinger was awesome and the other team members there were attentive and caring. THIS is the place to buy. I received assistance in multiple departments and everyone I worked with knew what they were doing and generally wanted me to find the best car (and price) for me. I would most definitely recommend this dealership to anyone who is looking to purchase their next vehicle. More

Great service, Was able to find an exact spec Focus All dealerships were running low on end of model year cars, but Ted Britt Fairfax was able to source a car that had the exact options I wanted at a gr All dealerships were running low on end of model year cars, but Ted Britt Fairfax was able to source a car that had the exact options I wanted at a great price! More

Easiest Car Buying Day Ever I was looking to getting a 2014 Escape to replace my 2010. The day started with Karwan listening to the type of vehicle that my wife and I wants to h I was looking to getting a 2014 Escape to replace my 2010. The day started with Karwan listening to the type of vehicle that my wife and I wants to have and the features we have to have. Instead of just going from vehicle to vehicle on what's on the lot, he processed what we wanted and showed us 3 vehicle that would satisfy us. Then Nina explained to us what options are available. Then the "dreaded" finance part. Well guess what? It did not turn out that way. I told Roxanne what we can afford. She and her finance coworkers made all the research. An hour or so later I was out and about. All in all, the process was less than 3 hours. I have bought many cars during my brief lifetime and this is the easiest and fastest I have ever had. I even bought my last vehicle from the same company but different location and I have to admit, I was not happy then. But I gave the Britts another chance as I know from friends that they were happy with how they were treated. Sure enough this time around it was great. In fact post sales, the team still worked with me. Karwan made sure I know everything about my vehicle (the new sync is sweeeeet! Just wish it had a built in hard drive like my 2010). Nina helped me out with the undercarriage rust proof scheduling and loaner car when the original schedule cannot be met. The staff was great. Bottom line is Ted Britt Ford's staff are great. Every car dealership are the same across the board. They are a for profit business and will make sure they can get as much as they can from you. They will up sell you stuff and there will be many fees involved. Every dealership will be charging you just about the same and final tally if compared with other dealers will be within a $100 bucks. So in my opinion no matter where you go for new vehicles, you will be within the same range of final cost. What I have received from this, against my other many experiences in car buying, is that the service I have received. I got more bang for my bucks (Yeah I hear you Mustang owners). What you get from this dealership is a no hassle, easy sale. I hope to work with the same people when my 97 F150 tells me its time for him to retire. Thanks again Ted Britt crew. More

Find a need and meet it! Aside from a slight paperwork glitch that made this a 2 day process, the experience was comfortable, which was my biggest concern a big purchase. Aside from a slight paperwork glitch that made this a 2 day process, the experience was comfortable, which was my biggest concern a big purchase. More