Ted Britt Ford

Pleasant Experience Moses was very informative and straightforward; he gave me the best deal he could; I appreciated his honesty. Lisa Light was very friendly and informa Moses was very informative and straightforward; he gave me the best deal he could; I appreciated his honesty. Lisa Light was very friendly and informative as well. The Finance manager, Jennifer Moccaldi was nice and professional. Thanks, Overall, a pleasant experience. Heinz More

Poor sales experience You should know as Internet director, you or one of your Co-workers really dropped the ball. Your rules say make an appointment for a showing. I did. You should know as Internet director, you or one of your Co-workers really dropped the ball. Your rules say make an appointment for a showing. I did. I was thoroughly advised by Mr. Hank Coe to come and buy. It was completely laid out until last minute option to sell the vehicle that was supposed to be on hold for me to buy. We had intentions , if all went well, to buy additional vehicles from Ted Britt, delivery vehicles for our steadily growing small business. We will be looking elsewhere to buy any vehicles forward of this date. JT, the original sales rep, was distinguished, and humble and should be promoted. He let Hank handle this and it seems to me no one including Mr. Hank Coe kept him informed. I don't believe any of your reviews! More

Excellent and one of the best. Kyle - An excellent salesman and also a very patient listener. He understood the requirements from me as a customer and a good friend. I was made comf Kyle - An excellent salesman and also a very patient listener. He understood the requirements from me as a customer and a good friend. I was made comfortable from the time I stepped into the car from Vienna station till the time I left the showroom with my car...Excellent.... More

Amazing and quick Best team ever. Wonderful experience. Everyone was nice and helpful. The process was quick and painless. This is where I will do all of my car buying Best team ever. Wonderful experience. Everyone was nice and helpful. The process was quick and painless. This is where I will do all of my car buying from now on. More

Another excellent experience I had the opportunity to once again purchase new Ford at Ted Britt. Walking into the dealer was like visiting old friends. This time we purchased an I had the opportunity to once again purchase new Ford at Ted Britt. Walking into the dealer was like visiting old friends. This time we purchased an F150. Out salesman, Steve Soloman assisted us and provided great advise upon which to make a decision. We then met with Nina Ross who was most helpful. Natasha Kapoor and Linda Lafontaine were extremely helpful in getting the best rates and providing valuable information. Lisa Light provided a very good overview of the various systems. I would be remiss if I didn't mention Evelyn Akers-Smallwood and Alison Lucas. They were not only very helpful to me once again, but they helped my friend purchase a vechicle the same day. More

great customer care came in to look at a fiesta last week. billy was very helpful and knowledgeable. the manager was also very nice and not pushy. great experience overal came in to look at a fiesta last week. billy was very helpful and knowledgeable. the manager was also very nice and not pushy. great experience overall, will definitely consider ted britt when purchasing More

Great Quality The detailed attention to my car needs and the very personal customer service were truly exceptional. Maintenace performed in a timely manner and the The detailed attention to my car needs and the very personal customer service were truly exceptional. Maintenace performed in a timely manner and the work well done are to me, part of the quality attributes that Ted Britt Ford in Fairfax has for us. Great experience. Thank you!! More

No Suprises, Great Team Asked for a quote via email and they broke down the pricing showing me exactly what I was paying and what discounts I was eligible for. When I went to Asked for a quote via email and they broke down the pricing showing me exactly what I was paying and what discounts I was eligible for. When I went to the dealership to pick up the car there were no surprises, no hidden fees. William Everett was friendly and Lisa Light did what she could to expedite the paperwork. Both were straight to the point when I asked questions, no hemming and hawing around the answer. Roxanne Wilson walked us through the financing and answered all our questions and made the process bearable! Great team at Ted Britt Ford! More

Honest Prices I have been shopping for a few months and trying to stay within my budget and have all the bells and whistles that I fell in love with, and Ted Britt I have been shopping for a few months and trying to stay within my budget and have all the bells and whistles that I fell in love with, and Ted Britt Ford is the one that met my expectations. I started my correspondence by email, was given the walk out the door price by email and actually given that price! Another dealership had baited me to the dealership with the internet price, but did not meet what they advertised, nor did they have the vehicle on the lot. The minute I walked in the door at Ted Britt Ford until we left in my new fully loaded Ford Escape we had a pleasant experience. I would return to and recommend Ted Britt Ford. Everyone provided exceptional customer service. More

Gary Funk = Exceptional Service Advisor There are very few guys like Gary in the dealer service world. Gary is a straight up, no xx guy when it comes to customer service. He is the type of There are very few guys like Gary in the dealer service world. Gary is a straight up, no xx guy when it comes to customer service. He is the type of guy that will earn your trust and keep it. generally, Im loathe to taking my car to a dealer service department, but my experiences with Gary and his Blue Team techs has been one that has completely won me over. More