Ted Britt Ford
Fairfax, VA
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1,066 Reviews of Ted Britt Ford
Great People! I had a great sales rep Dave Donley. Every employee encountered or dealt with was extremely friendly and professional. I'm very impressed with this d I had a great sales rep Dave Donley. Every employee encountered or dealt with was extremely friendly and professional. I'm very impressed with this dealership and would recommend to all I know. More
Everything Excellence I LOVE, LOVE, LOVE Gary Funk at Ted Britt Ford. He is the absolute best - nobody compares! I will absolutely buy my next car from Ted Britt because of I LOVE, LOVE, LOVE Gary Funk at Ted Britt Ford. He is the absolute best - nobody compares! I will absolutely buy my next car from Ted Britt because of Gary. Trust in the car world is definitely not something that is earned easily, but for a Mom with a 2nd grader always on a tight budget, I can honestly tell you that I trust Gary implicitly. When he tells me I need work done, I know it is because it is essential and not because he is trying to make money for work not needed at that time. He is a GEM and I would recommend him to anyone. More
The way buying a new car should be I was in the market for a new Ford Fusion Titanium model. I visited several different dealerships to get a sense of their desire for a sale while trea I was in the market for a new Ford Fusion Titanium model. I visited several different dealerships to get a sense of their desire for a sale while treating the customer with respect. I spent months looking at different Ford dealerships websites, including those not in the DC area. But, like many of us, I was also looking for the best price. I looked at all possible methods of buying a car (TrueCar, Costco, USAA car buying service). I opted to go through TrueCar.com. Once I entered my information into TrueCar.com, in less than five minutes I had an email and a call from Ted Britt! On top of that they had the best price offering. I was immediately impressed with Meghan Poole, who reached out to me to find the exact car that I wanted. She kept in touch via email, found the exact configuration I wanted and let me know when that model would arrive on their lot. She then put me in touch with salesman Eric Suter. I confirmed an out-the-door price with Eric (who was EASY to work with - knowledgeable, no pressure) and set up my appointment to purchase the car. The car was ready and waiting and PERFECT. The purchase process was seamless. Lisa Light was the customer service representative: an energetic fun person to work with. She was focused on making the whole process - purchase and after the sale satisfaction - the best it could be. Jennifer Moccaldi and Al Alqaisi handled the financing and offered some after market options. Some I accepted and some I declined. But there was no pressure. Just information and options to consider for extended warranty and service. In the end, I drove off with an absolutely gorgeous, well-made car with exactly the options that I wanted. And I had the peace of mind of the Ted Britt for Life warranty on the car. I also left with several coupons for free car inspections and oil changes. I couldn't be more pleased. They will definitely get my car for servicing and I can wholeheartedly recommend them. A great family-run organization with great customer service. More
Lifelong Customer This was the second car I purchased at Ted Britt Ford. The entire purchasing experience was very painless and they were able to order the exact car w This was the second car I purchased at Ted Britt Ford. The entire purchasing experience was very painless and they were able to order the exact car we wanted. Highly recommended. Ed, Linda, Lindsay, Natasha, and Lisa were all very helpful. More
Service at Ted Britt in Fairfax Great service again from Ted Britt in Fairfax. Gary Funk again took care of everything I needed. Very please with all of the crew at TB. Great service again from Ted Britt in Fairfax. Gary Funk again took care of everything I needed. Very please with all of the crew at TB. More
Excellent new car buying experience! My salesman Ed was honest and straightforward from the minute I walked in. Got the best deal I could find on my 2014 Escape without all the pressure My salesman Ed was honest and straightforward from the minute I walked in. Got the best deal I could find on my 2014 Escape without all the pressure and hassle of other dealers. More
Awesome experience!! This was my first time buying a new vehicle and all I can say is that I enjoyed every step of the process. Daniel Martinez was great!! Not only he mad This was my first time buying a new vehicle and all I can say is that I enjoyed every step of the process. Daniel Martinez was great!! Not only he made sure i got exactly what I wanted but also, he got the best deal for me. He was very friendly and nice the whole time. Also, Lisa Light and Lindsay were very helpful. Finally, Roxanne from finances was awesome too. Such a great team of helpful and friendly people, it created such a warm environment to be in. i LOVED THE EXPERIENCE AND WOUD RECOMMEND IT TO ANYONE!! you won't regret it! More
2014 Ford F150 Repeat Customer purchasing my 5 vehicle from Ted Britt Ford. Excellent Customer Service (Nina Ross), Superb Sales Associate (Bernie Finan) and excell Repeat Customer purchasing my 5 vehicle from Ted Britt Ford. Excellent Customer Service (Nina Ross), Superb Sales Associate (Bernie Finan) and excellent finance team (Linda and Natasha). I would like to express a special thanks to Evelyn Akers-Smallwood (GM), whose contribution to get this deal going made this a very worthwhile experience. Would definitely be recommending to anyone looking for a great vehicle and Excellent service. More
Happy with dealership and purchase The people we dealt with at Ted Britt Ford New Car Sales were low pressure, efficient, and definitely professional. Dave Donley was upfront with us an The people we dealt with at Ted Britt Ford New Car Sales were low pressure, efficient, and definitely professional. Dave Donley was upfront with us and helped us match our needs to what was available. We were impressed with his knowledge of cars, his patience, and helping us decide what financing option was best for us by matching his presentations to our visual mode of learning. Lisa Light presented the best case for buying a product called Resist All. Jennifer Moccaldi was thorough, patient in going over payment options, explained the voluminous paper work well, and used highlighters to expedite signing the many papers. Jennifer discussed the add-on products that she discerned were most suitable for us and offered additional details about the one that was of interest. We were happy with our purchase, its price, and the overall experience More
Buying Experience Extremely professional staff: Karwan Zewer - Sales Associate. Asked questions and aided in my buying process. Excellent. Lisa Light - Customer Servi Extremely professional staff: Karwan Zewer - Sales Associate. Asked questions and aided in my buying process. Excellent. Lisa Light - Customer Service Manager. Very informative. Service driven. Excellent. Jennifer Moccaldi - Finance Manager. Transparent & helpful. Excellent Dan Little - Internet. Prompt in follow-up. Helpful in dealer recommendation. Excellent. More