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Ted Britt Ford
Fairfax, VA
1,066 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,066 Reviews of Ted Britt Ford
January 05, 2015
Exceeded my expectations! Dawit Solomon was the best car salesman I have ever had the pleasure to buy from. I will buy from him again and am very happy with the car I bought a Dawit Solomon was the best car salesman I have ever had the pleasure to buy from. I will buy from him again and am very happy with the car I bought and the price I paid. I traveled almost 200 miles to buy from Ted Britt. Lisa answered any questions and made sure I understood what options were available. Linda in finance helped me get the best interest rate, and was a pleasure to meet. The only regret I have is these people live 200 miles away from me, because the became instant friends! More
by karenlohr
Employees Worked With
Linda Lafontaine, Alicia Waked
January 03, 2015
No stress, quick, easy, and affordable! All the sales people were very helpful and jumped at the chance to find the right car for me. I was quite picky but Brian or Tom would guarantee a cer All the sales people were very helpful and jumped at the chance to find the right car for me. I was quite picky but Brian or Tom would guarantee a certain car from a distant lot to be on premise in under 24-hours. They had a line of vehicles for me to try! They weren't pushy so it made my experience very stress-free and enjoyable. Highly recommend Brian Forester and Tom Ross! They really know what they're doing. More
by aalicandro
Employees Worked With
Brian Forster
January 02, 2015
6 month service. Semi annual service done efficiently and on time by the Red Team. I have bought several Ford cars from this dealership and have been very satisfied Semi annual service done efficiently and on time by the Red Team. I have bought several Ford cars from this dealership and have been very satisfied with the sales and service teams. More
by nuke
January 01, 2015
New Car Purchase Working with Tom Ross and Nina Ross made buying a new car a pleasant experience. Both were knowledgeable about the product, and very professional as w Working with Tom Ross and Nina Ross made buying a new car a pleasant experience. Both were knowledgeable about the product, and very professional as well. I would highly recommend the Ted Britt dealership in Fairfax for any car purchase or service. More
by Tim V.
Employees Worked With
Jessica Zare
January 01, 2015
Easy Day Everyone was very kind. It was an easy car buying experience. I only wish that it didn't take so long, but I understand why. There's a lot to do. Than Everyone was very kind. It was an easy car buying experience. I only wish that it didn't take so long, but I understand why. There's a lot to do. Thank you!!! More
by mdilgram
December 31, 2014
Karwan Zewer Mr. Zewer was extremely helpful from the moment I walked into the dealership. I gave him the Stock number of the specific vehicle I wanted to see. He Mr. Zewer was extremely helpful from the moment I walked into the dealership. I gave him the Stock number of the specific vehicle I wanted to see. He quickly went and pulled the vehicle up front. While looking over the vehcile he took the time to explain in detail what all the extra features that were on Limited Explorer. I highly recommend Mr. Zewer and plan to use him should I buy another Ford. More
by ght71
Employees Worked With
Natasha Kapoor , Karwan Zewer
December 27, 2014
Used Vehicles Tom & Nina were great and made the experience of buying a car more fun! Even with the hiccup of the car we wanted not being on the lot everything stil Tom & Nina were great and made the experience of buying a car more fun! Even with the hiccup of the car we wanted not being on the lot everything still went smoothly! More
by lysbelles
December 27, 2014
Step one - treat the custumer with some respect! Just had a sad experience with another location of Ted Britt Ford that convinced me I needed to drive further to return to the Fairfax location to get Just had a sad experience with another location of Ted Britt Ford that convinced me I needed to drive further to return to the Fairfax location to get the quality service they have ALWAYS provided. Laurel O'Connor took my call while eating her lunch and made a difference. The other location could only give me people's voice-mail and then when I finally reached a person and told them do NOT put me into voice-mail again they hung up. DO NOT GO TO TED BRITT CHANTILLY is my STRONGEST recommendation!! The Fairfax team understands that without customers they are just a warehouse for automobiles and parts. Laurel did not have the specific answer I needed but that is OK - I don't know everything in my job either - we work as a team. I just rescheduled my service in Fairfax and will gladly deal with the longer drive and traffic to work with a provider who understands Customer Service!! I will come back and rate the service after the appointment but if the past is any indication, Gary Funk and his team will shine as they did in the past. More
by B21956
December 27, 2014
Great experience! Great people and a great price! No need to shop around when you know you're getting a good deal. Definitely recommend to friends and family. Great people and a great price! No need to shop around when you know you're getting a good deal. Definitely recommend to friends and family. More
by DSharpe
Employees Worked With
Eric Suter , Evelyn Akers
December 26, 2014
IN/OUT In and out and Matt always takes great care of my MKZ and me!!!!!! Blah, blah, blah!! They made me use up 25 letters. Still want one more, so now I' In and out and Matt always takes great care of my MKZ and me!!!!!! Blah, blah, blah!! They made me use up 25 letters. Still want one more, so now I'm over. Service at Tedd Britt is much faster and more efficient!!! More
by jhartrol
Employees Worked With
Alison Lucas
