Ted Britt Chevrolet

I was nervous going in, but all of that changed. What an outstanding experience! The sales associates and staff at the dealership were first class, I can't thank Yassir Hamdi and Sales Manager Any Br What an outstanding experience! The sales associates and staff at the dealership were first class, I can't thank Yassir Hamdi and Sales Manager Any Britt enough. There was no pressure to buy and they truly were interested in my satisfaction, making sure I received all discounts and incentives and gave me an incredible price on my trade. I highly recommend Ted Britt to anybody looking to buy a new or used car. I will be a Ted Britt customer for life. More

Welcoming and easy experience When the finance department works with you on finding every single discount possible as well as the lowest possible interest rate across multiple cred When the finance department works with you on finding every single discount possible as well as the lowest possible interest rate across multiple credit unions, you know that you've found a good place to get a solid deal. When the sales rep treats you with respect, answers your questions, but most importantly, treats my significant other with respect, it goes a long way with me. There were no "you can store all of your makeup here!" comments, which I truly loathe and experienced at the Jeep dealership in Fairfax. It was a very welcome environment instead. I can't say enough good things about our salesman, Mas, or the finance department that worked with me in getting the best deal possible. It felt like a win/win negotiation and that's all you can ask for when buying a new car. Thank you again, Ted Britt Chevy! More

Great experience for an often dreaded task I knew what I wanted, did the research and contacted this dealership (135 miles away in usually awful traffic) via email with some parameters. Their c I knew what I wanted, did the research and contacted this dealership (135 miles away in usually awful traffic) via email with some parameters. Their car had a couple of options I was looking for that were hard to find together. They came back with a great lease proposal that given my research I knew was good. On that, I drove 2 hours to them partially expecting a 'new' proposal or 'we forgot ___'...but nothing changed, everything straight up. So I feel very good about my acquisition. My sales contact Farid Khan was top notch and an enjoyable gent. And for the financial part, Wendy was also great, I didn't need a lot of aftermarket stuff on a lease, she explained everything but not the usual armtwisting. So, all in all Ted Britt was a great experience as far as car purchasing goes. Plus, the Gen 2 Volt is an AWESOME vehicle. So connected, quiet, solid, relaxing and perfect for my situation. Don't get the NAV option...usb your phone in and use Google maps or iOS and it comes up on the car screen. Probably won't use gas except to go RIC to CLT to visit family. Otherwise 53+ miles pure electric will cover me every day. I had a Leaf which got more pure electric miles..but after 90 miles you're done. And the Volt is just a better, more substantial car. Great job Chevy! Very happy so far ..thanks Chris More

Disrespectful, Unhelpful, Scammers I've tried three times to bring my truck in for recall service. After finally getting an appointment they tried to charge me an hour labor even though I've tried three times to bring my truck in for recall service. After finally getting an appointment they tried to charge me an hour labor even though this is a GM recall. Luckily they told me they were going to try to screw me up front so I left, without receiving my recall service (potential fire hazard). I tried to make another appointment and the rude woman who answered said they would only accomodate me on a weekday since it's a recall (not important to them). She refused to let me bring my truck in on Saturday. Then she hung up on me. Worst customer service center on the planet. Don't bother. I would never bring a car here. They don't give a xxxx about the customer. More

Brand new car Anthony was great. He worked with us and met all our wants and needs . He listen to what we had to stay . Very pleased. Thank for sticking by us for Anthony was great. He worked with us and met all our wants and needs . He listen to what we had to stay . Very pleased. Thank for sticking by us for 2 years , till we got what we wanted. More

Great Experience! Great prices and selection, friendly people, no pressure to upsell any "extras", no games. Mas was great to work with. Wish they were closer to home, Great prices and selection, friendly people, no pressure to upsell any "extras", no games. Mas was great to work with. Wish they were closer to home, but well worth the drive to get out there. Highly recommended! More

A brief review of how well I was treated by employees I want to Thank Ted Britt employees, especially R. Hook Pagnotta and Nina Islam for their ability to explain the characteristics of the 2016 Chevrolet I want to Thank Ted Britt employees, especially R. Hook Pagnotta and Nina Islam for their ability to explain the characteristics of the 2016 Chevrolet Impala I purchased. Mr. Pagnotta explained in depth the many technical procedures required to operate the vehicle. His salesmanship was excellent. He thoroughly answered my questions and I felt comfortable during the entire process. I drove away completely satisfied with how I was treated. Nina was great in answering my maintenance questions, and did not hesitate to go out of her way to ensure I was satisfied. I will continue to use Ted Britt Chevrolet for all my future auto requirements. More