Ted Britt Chevrolet

Everyone was extremely friendly throughout the entire experience, ranging from the internet salesperson I spoke with on the telephone to the salesman who ultimately closed the sale with me, Will Allen. experience, ranging from the internet salesperson I spoke with on the telephone to the salesman who ultimately closed the sale with me, Will Allen. I believe the dealership could have given me more money on my trade-in, but the price of the car already beat all other competitors by a significant margin, so ultimately the deal was well worth it. The sales process was extremely smooth and went as quickly as could be expected. I expect that Ted Britt will be one of the first dealerships that I look to when I purchase my next vehicle. More

When I started looking for a car, I knew what I wanted. A 2013 Traverse. I visited several dealerships before coming to this one. The first person that greeted me outside as I walked towards the building A 2013 Traverse. I visited several dealerships before coming to this one. The first person that greeted me outside as I walked towards the building was Mike Garrett. My existing vehicle was purchased from Ted Britt Ford of Chantilly so I wanted to see what kind of deal they could offer. The customer service I received from Mike was great. He was very personable, accommodating and seemed genuine when he said that he would work to get me what I wanted. I shared with Mike that buying cars was one of my least favorite things but he said he liked talking with people and helping them get what they are looking for with the best deal possible. So, it begins. We start looking at cars. He shows me around the service department and introduces me to the staff. They were friendly and enthusiastic and assured me they would meet all my needs if I purchased a vehicle from this dealership. If Mike didn't know the answer to one of my questions, he went and found out. The vehicle model I initially wanted was way out of my price range so he learned what I could and couldn't live with in a Traverse, as far as option goes like DVD player, leather seats, GPS system, etc which I liked and then we went from there. I think I test drove two cars and he was willing to let me drive more in order to help me decide on something I would really enjoy. Whatever I told him I was interested in, he showed me what they had to make a match. Well, we found a match. After that, Mike and Jason went to work on running the numbers for me. I had what I thought was a reasonable number in mind and I wanted to see if they come close to it. They did. At that point, I felt comfortable and accepted the deal. With financing already in hand, I signed the paper work with Carey of financing and was handed the keys to my new car that same day. Carey was nice. She went over somethings I might be interested such as maintenance plans as well as in-house financing. I told her I wasn't interested and she moved on to getting me squared away. No sweat, no pressure. I really appreciated that. I drove away happy with a deal that put a smile on my face because I got the car I wanted and with options that I could live with. Well, I'm waiting on a navigation install for GPS that I wanted that didn't come in the car but that should be resolved in a few days once it arrives at the dealership. Mike has been in contact with me giving me updates on the status as well as Omar. If you're in the market for a car, I recommend that you check them out to see what they can do for you. They know their business. More

We just recently purchased a 2013 Chevy Sonic, and the experience at Ted Britt Chevrolet was incredible. Omar and Eddie were very knowledgeable and made my buying experience a very pleasant one. experience at Ted Britt Chevrolet was incredible. Omar and Eddie were very knowledgeable and made my buying experience a very pleasant one. More

The sales associates at Ted Britt were absoluitly fantastic to work with. They were all very professional and helped me and my girlfriend both purchase new 2013 Chevy Cruze's. They were all very poli fantastic to work with. They were all very professional and helped me and my girlfriend both purchase new 2013 Chevy Cruze's. They were all very polite and pleasure to work with. There is nothing better than finding a dealer ship that makes you feel like family. I would highly recomend Spencer Rothermel to be your next sales associate when you are ready to buy a new Chevy Travis D A very Happy Chevy Cruze Owner :) More

Just bought my new Equinox and had a great service dealing with Mr. Omar Hernandez! Absolutley the best car buying experience i have ever had! Such great service! dealing with Mr. Omar Hernandez! Absolutley the best car buying experience i have ever had! Such great service! More

Rory was unusually helpful in describing features of the Equinox and providing a test drive. When we decided to buy we worked with Rory, Omar, and Carey to arrive at the trade-in and monthly payment that wo Equinox and providing a test drive. When we decided to buy we worked with Rory, Omar, and Carey to arrive at the trade-in and monthly payment that would fit our budget. Also spoke with Matthew during the process. All were very patient and helpful and we are very pleased with our new vehicle especially when we decipher all of the buttons and features. More

This was the best dealership experience I have ever had. Will Allen is an excellent sales rep. He is very personable and genuinely concerned with customer satisfaction. He went to great lengths to ensure w Will Allen is an excellent sales rep. He is very personable and genuinely concerned with customer satisfaction. He went to great lengths to ensure we got the model we wanted, in the color we wanted, at the best possible price. He kept us updated throughout the entire purchase process while we waited for our car to come in. He was very thorough in informing us with all the aspects of the sales process, and showing us all the features of our new Chevy Spark. His friendly demeanor and no-pressure sales approach made the experience very enjoyable. When we received the car it was fully prepped, cleaned, and detailed with all accessories, such as mats and license plates, fully installed. During the payment process, Carey Lair was very thorough and honest with all the extra options to support our new car. She helped us choose the best warranty/service package to fit our needs. Carey's friendly, no-pressure, no nonsense presentation really left us with the feeling we got the best service options for our car. She was also very helpful working with my loan provided to get the purchase payment processed in a hassle-free manner. All in all, Ted Britt Chevy of Sterling is a great place to buy a car. More

Maas went above and beyond the call of duty in customer service!! Omar was great. No hassle buying, Perfect experience for a first time buyer. service!! Omar was great. No hassle buying, Perfect experience for a first time buyer. More

My first contact was through the internet, which was responded to within a few minutes. We exchanged a couple of emails and phone calls in a very short period of time. Kayla arranged for someone to meet responded to within a few minutes. We exchanged a couple of emails and phone calls in a very short period of time. Kayla arranged for someone to meet me, Mas Hill, who promptly met me as I arrived with the vehicle that I inquired about parked directly in front of the entrance, very impressive. We went on a test drive and began a quick and playful negotiation with Omar Hernandez. On to financing and out the door very quickly. Having purchased over 70 vehicles over the past 40 years, I have ample experience to draw on. I was pleasantly pleased with the entire process. Best purchasing experience ever and that says alot! Chuck Taylor More

Outstanding customer service from Ted Britt Chevrolet. Spencer Rothermel gave excellent customer service to me and my family. Spencer is an excellent asset to the company. I have had some really bad exp Spencer Rothermel gave excellent customer service to me and my family. Spencer is an excellent asset to the company. I have had some really bad experiences in purchasing vehicles in the past but Spencer presented himself in a very professional way. He is warm and friendly and has outstanding customer service skills. I will recommend him and theTed Britt Chevrolet dealership to everyone who is in the market for a new or used vehicle. More