
Ted Britt Chevrolet
Sterling, VA
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534 Reviews of Ted Britt Chevrolet
Used car purchase Great experience at the used car department. It was a low pressure environment and probably the best experience I've had at any dealership. Ali was gr Great experience at the used car department. It was a low pressure environment and probably the best experience I've had at any dealership. Ali was great to work with - he picked up a vehicle from another Ted Britt dealership and brought it to my house so I could test drive it! More
Used Car Buying Experience Bought a 2012 Equinox today and had a pleasurable experience working through the purchase process with Steve Kim, my salesman. He was personable and n Bought a 2012 Equinox today and had a pleasurable experience working through the purchase process with Steve Kim, my salesman. He was personable and never pressured the purchase of extras. He completely and clearly explained the how the various service offerings, warranties, etc. worked. Overall, I feel I paid a fair price for the vehicle. And, most importantly, from a customer experience perspective, the end-to-end process was quite efficient compared to other experiences I have had. More
Horrible Customer Service I wouldn't recommend anyone having to deal with Chris. He is not customer oriented or friendly at all. His people skills lack a great deal. One wou I wouldn't recommend anyone having to deal with Chris. He is not customer oriented or friendly at all. His people skills lack a great deal. One would assume that someone in this type of position would (should) have better manners. It's disappointing that the dealership doesn't recognize this and/or correct it. More
Smooth Everything went smooth- up front lease (payments paid in advance) was an option I was unaware of- reduces the overall cost of the lease over the le Everything went smooth- up front lease (payments paid in advance) was an option I was unaware of- reduces the overall cost of the lease over the length of the term- made all the difference in my decision to purchase. Everyone I dealt with was top notch especially the sales consultant. Thanks. More
Painless and comfortable I didn't feel like I was being given the typical xx that women get when they shop for a vehicle. I was treated with respect. I had my loan approved an I didn't feel like I was being given the typical xx that women get when they shop for a vehicle. I was treated with respect. I had my loan approved and a new vehicle in one afternoon. I am so relieved to be driving a new car instead of the old truck I had before. Thanks Ted Britt! More
Periodic Maintenance - Good Job No problems during periodic maintenance appointment (oil change, tire rotation). Personnel was friendly, efficient. The service was done quickly and No problems during periodic maintenance appointment (oil change, tire rotation). Personnel was friendly, efficient. The service was done quickly and effectively while I waited on the vehicle. More
Drove my Black Z06 Corvette home with a big smile I actually had a good time with the sales staff as we went through the delivery process. Everybody at the dealership involved in my purchase seemed to I actually had a good time with the sales staff as we went through the delivery process. Everybody at the dealership involved in my purchase seemed to have everything ready, even with the short notice I gave them (next day). There were no surprises. My salesman, Hook Pagnotta, spent many hours with me drooling over the car and explaining everything I needed to know about it from a driving perspective. He obviously knew the car and it's features intimately. At no time was I left waiting around for any unusual length of time during the process. I would most certainly do business with Ted Britt Chevrolet again. And GM.... thank you so much for designing and building a sports car with the level of styling, options and performance that this Z06 brings! I still can't believe you were able to take this car and put it in another class over previous models at this price point. More
New car Everyone was very pleasant to work with. My only issue is with GM itself before I even drove the car off the lot a part must be replaced which will ta Everyone was very pleasant to work with. My only issue is with GM itself before I even drove the car off the lot a part must be replaced which will take 2 or 3 weeks. Everyone at the dealership was very professional. The quality of work I rated 3 to move on More
AWESOME EXPERIENCE WE PURCHASED 2 NEW CARS YESTERDAY. 2015 TRAVERSE LTZ AND 2015 TRAX LTZ. TOM, ANGEL AND DON ARE WONDERFUL TO WORK WITH. WE COULDN'T BE MORE PLEASED. TH WE PURCHASED 2 NEW CARS YESTERDAY. 2015 TRAVERSE LTZ AND 2015 TRAX LTZ. TOM, ANGEL AND DON ARE WONDERFUL TO WORK WITH. WE COULDN'T BE MORE PLEASED. THEY WORKED LATE AS WE WERE THE LAST CUSTOMERS THERE AND THEY WERE POSITIVE AND FRIENDLY THE WHOLE TIME. REALLY PSYCHED ABOUT 'TED BRITT FOR LIFE' FOR THE NEW VEHICLES. DEFINITELY GOING TO TAKE ADVANTAGE OF THAT! OVERALL A GREAT CAR BUYING EXPERIENCE. More
Awesome Experience The whole staff were excellent, especially Tanya and Myriam. It was a very pleasant experience in what could have been a stressful time. They were pat The whole staff were excellent, especially Tanya and Myriam. It was a very pleasant experience in what could have been a stressful time. They were patient and professional and made my buying experience a pleasure. Also financing was quick and easy with Donald Kim More