Team Dodge Ram of Myrtle Beach

OH MY GOSH!!! I see that the samething has happened to others that happened to me. We were sold a used vehicle on 9/29/12 there were somethings that we requested prior to the sale to be fixed on the truck others that happened to me. We were sold a used vehicle on 9/29/12 there were somethings that we requested prior to the sale to be fixed on the truck, Management came back and said that it was no problem and agreed to what we needed done on the truck for us. Our request was due to the truck had been blacked out, black wheels and running board. Not something a late 40's couple would like, so we request if there was something that could have been done, switch out the wheels with one of the other FORD on the lot, something. They said "We will remove it for you. A sales contract was done up we signed, call our insurance co. and made arrangements for our trade. ONE WEEK LATER.... We brought the truck back to them on 10/1/12 for the agreed repairs, 1st they had missing keys that we were told was not a problem that they would take care of getting this resolved. My husband and I waited for a call from the dealership that the truck was ready for pick up. 10/3/12 we stopped by since we had not heard for anyone to see what was going on. Greg who presents himself as the owners brother, came over and told us that he would personally take care of everything and told us that he was upset with "Mike" about not following up with us and that he would personally be our contact person. 10/5/12 we get a call from Nate who said our truck was ready, and did we want him to deliver the truck to my work place. NO, we said, we wanted to see the truck 1st, we would be by later on to pick it up. Well when we arrived, no-one wanted to speak with us. We were left sitting for 40mins. before we had to leave due to prior arrangements we had made. We were never called and ended showing up on the morning of 9/6/12. This is when we found out that the wheels had been damaged by the maintenance dept. and they sent Falu over to tell us that the deal was off that they were not going to sell us the truck because it would cost them too much money to fix it and that "THEY" could not take such a loss. REALLY- are u kidding me. I've had full coverage insurance put on the car for all this time and the tags switched over and our trade in delivered to this dealership and now they want to tell me this a week later- ONLY due to the fact that I walked into the door because none of these spineless people called us to inform us of the issues they were having. THEY ARE CROOKS, LIERS, FLIMFLAM ARTIST AND WILL LOOK YOU IN YOUR EYS AND TELL YOU ONE THING AND DO NOTHING. DON'T BE DECIEVED BY THEM. We were told that it would cost us another $1500 to put new wheels on the truck for them to sell it to us after we had already signed paperwork a week prior. The very same wheels that their maintenance staff worked on and messed up. OH and the best part is Big Mike said he knew this was a crappy thing to do and was so very sorry that no-one was stepping up with the dealership to take care of this. Wow if your own employee's think you suck, that says a lot about how you treat people. Its a game to them. they do this so that you will excuss them from any deal that they may make to close on you and later back out saying that they did not get it approved. Uh that's what we honest folks call Lying... More

I saw a used car online that was part of Addy's Harbor Dodges inventory. I submitted a request for a call and someone called within a day. I outlined what I was looking for and told them about my trade a Dodges inventory. I submitted a request for a call and someone called within a day. I outlined what I was looking for and told them about my trade and they invited me to come in and see what we could do. The experience at the dealership was nothing short of excellent. The sales staff was attentive to our every need. We discussed options of new vs used. We discussed finance possibilities and they worked out everything to fit within the framework of our budget. So we went in looking at used and walked out with new. The staff did not hard sell us on anything. We were allowed to drive anything on the lot we chose including the Jaguar we initially went to see. We sat down and did a side by side comparison of our final two choices. The staff laid out the advantages of both. I must reiterate here that at no time did we feel uncomfortable or pressured. We could not be happier. Immaculate showroom Professional staff Incredible financing options This is the only Dodge dealer in Myrtle Beach for us! More

I only bought used truck, but Chris treated me with outmost respect and professionalism. Very knowledgeable and fun to buy from, made my buying experience great. D. J. Mikula closed the deal in a mirac outmost respect and professionalism. Very knowledgeable and fun to buy from, made my buying experience great. D. J. Mikula closed the deal in a miracle way, because of my not so good credit. Definitely recommend, and hopefully will buy another truck soon. Elena Lautman More

Great service, great atmosphere. I got all the attention to details that i needed. All great personalitys. All the way in general best customer service experience that i have had in a dealership. I would hi to details that i needed. All great personalitys. All the way in general best customer service experience that i have had in a dealership. I would highly reccomend this dealership! big thanks for Bill Munz More

From sales to managment and even the finance department, outstanding! Bill, Rod, Mike & Brandon all worked with me, guided me through my buying experience, and really worked hard for me. I highly recommend outstanding! Bill, Rod, Mike & Brandon all worked with me, guided me through my buying experience, and really worked hard for me. I highly recommend Addy's for your next purchase. New or used, they are there before, during, and after the sale. Very fair, honest and great staff. Bottom line; I am impressed with Addy's Harbor Dodge. More

They were very helpful in getting me into a "new to me" vehicle ASAP. They worked with my outside financing and got me the car I have wanted for months!!!!! THANKS BILL!!!! me" vehicle ASAP. They worked with my outside financing and got me the car I have wanted for months!!!!! THANKS BILL!!!! More

Saw a car I liked while driving on 501 so I turned around and figure id inquire about it. Chris came out and spoke to me about the vehicle and sold me on it. He is a great salesman and very professional. If and figure id inquire about it. Chris came out and spoke to me about the vehicle and sold me on it. He is a great salesman and very professional. If you are thinking about buying a vehicle at Addy's I highly recommend you go through him. Normally I hate buying cars and I have bought a bunch but for the first time I feel as if I didn't get royally screwed. Love the new ride and will go back to buy again. More

I went to this Dealership a few months back to inquire about purchasing a new or used Dodge Challenger. I came in to the dealership on a Saturday around 5'oclock. I had just totaled my car and just want about purchasing a new or used Dodge Challenger. I came in to the dealership on a Saturday around 5'oclock. I had just totaled my car and just wanted to test drive and throw prices around and made it clear I wouldn't be buying that day. As always, they took my license before the test drive. When I got back, I was ready to leave. Of course, my license was nowhere to be found, so I politely asked for it back. The next thing I know, the manager is over trying to close on me. I didn't even have the insurance check yet so there was no possible way I was buying a car this day. He said " don't worry, you can take the car home now and come back when you get the check to pay". What a terrible idea. Anyway, I also couldn't buy the car because I would need a co-signer, my father, to sign with me. After telling them this, they said well why don't you call him. Knowing he was on a trip to Atlantic City I replied that he wouldn't answer because he was in Atlantic City. Thats when the little weasel, son of the owner came over and said, "well what casino is he at? We know managers at most casinos in Atlantic City and we can page him". Are you kidding me. Apparently they didn't understand that me buying a car at that exact second wasn't going to happen. Everyone at this dealership is pushy, cheesy, and downright offensive. They have lost a customer in me and I would strong recommend NOT buying a car here. More

Wanted to trade 08 Dodge Van. they were very accomadating but not pushy. wanted a certain color journey. after making the deal and getting color vehicle wanted which was delivered the next day. Bill Munz sp but not pushy. wanted a certain color journey. after making the deal and getting color vehicle wanted which was delivered the next day. Bill Munz spent time with us showing us just about everything about the vehicle. He explained everything very carefully so we knew just what we were getting. Sales manager called the next day after delivery to see if we were satisfied with every thing. Very satisfied with our hole visit to Addy harbor This is our 3rd vehicle from Addy Harbor, never had a problem with their sales staff. More

chris,bill,and michael were very professional and sincere.not pushy and rude like many salespeople.they made my car buying experience pleasurable,and had a great sense of humor as well.made me feel c sincere.not pushy and rude like many salespeople.they made my car buying experience pleasurable,and had a great sense of humor as well.made me feel comfortable,and were also very accomidating.would definitely recommend them. Don Potente - Myrtle Beach, S.C. More