Swickard Honda of Thousand Oaks
Thousand Oaks, CA
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436 Reviews of Swickard Honda of Thousand Oaks
Excellent service. Same day appointments were available. Clean waiting lounge for customers. Service writers were knowledgeable and friendly. Same day appointments were available. Clean waiting lounge for customers. Service writers were knowledgeable and friendly. More
Daniel, the salesman, was very down to earth and up front and he really made the sale a great experience. The manager who he worked with to discuss the deal was also accommodating in terms of what we were lo and he really made the sale a great experience. The manager who he worked with to discuss the deal was also accommodating in terms of what we were looking for cost-wise. From my experience this is a very customer oriented dealership. They wanted to sell cars, unlike other dealers I worked with who wouldn't even budge to make the sale. I would recommend this dealership over others in the area and would return for the next purchase. More
Shira in service has been extremely helpful with my steering problem. I came in a few weeks ago for routine service and mentioned that my steering is binding on hot days. They were able to locate the p steering problem. I came in a few weeks ago for routine service and mentioned that my steering is binding on hot days. They were able to locate the problem. Shira offered to contact Honda corporate to see if I could get a break on the repair bill. A couple weeks later, she contacted me with good news that I could get a serious break on the bill. The repair was done and the car handles great again. Thanks to Shira for going above and beyond. The Helpful Honda Dealer tagline worked this time. More
On my first visit to the dealership I was welcomed by Randy who showed me the range of CRV models and explained differences between them. I decided on a 2025 CRV EX L, it test drove beautifully and was b Randy who showed me the range of CRV models and explained differences between them. I decided on a 2025 CRV EX L, it test drove beautifully and was better than the previous competitors models I had driven. Wanting a specific color combination, Randy assured me as it was not in stock he would do his best to locate one for me. He did locate the exact color I wanted! Randy explained the finance available to me and educated me on different options. I then briefly spoke with Syed in finance who gave me more financial details on my purchase. The service I received was caring, professional and all my questions or concerns were answered which I appreciated. It helped me make the best car purchasing decision for my lifestyle. The whole experience was stella from my first greeting on the lot to driving out with my new vehicle a couple of days later. I got the impression that all the staff at the dealership were happy, that in itself said a lot to me. I am happy to highly recommend Swickard Honda of Thousand Oaks for great prices and service. Thank you Randy. More