Swickard Honda of Thousand Oaks

Took my truck in for service , oil change and tire rotation. Next day I had a huge bubble in the sidewall. When my tire pressure light came on in my car I called for service and they said bring it in rotation. Next day I had a huge bubble in the sidewall. When my tire pressure light came on in my car I called for service and they said bring it in. I did and the technician said I drive on it flat ! That never happened. I drove it right in . He argued with me and said that I should not have driven on the flat. I would never drive on a flat tire. Well after being belittled by the technician I just left and had my truck fixed elsewhere. At the tire center I went to they said it was a defective tire. More

Everyone in the Dealership was very helpful Eric did a fantastic job on making me buying two cars at one time he went above and beyond to help us. Ash also was amazing and did a great discount fantastic job on making me buying two cars at one time he went above and beyond to help us. Ash also was amazing and did a great discount More

Excellent service. Prompt scheduling of appointment, prompt checking in upon arrival, great communication using text updates. Prompt scheduling of appointment, prompt checking in upon arrival, great communication using text updates. More

Greg Matsuzaki is an excellent service advisor. The dealership should provide more parking spaces for spouses to park when we drop off one car. The dealership should provide more parking spaces for spouses to park when we drop off one car. More

Disappointed with how Swickard has not responded to several phone calls left regarding the trade in vehicle I left in their possession and that has been involved in an incident resulting in the injured several phone calls left regarding the trade in vehicle I left in their possession and that has been involved in an incident resulting in the injured parties seeking out reparations from me. I would not buy a car from them again if this is how they treat a new customer More

My advisor I had, Chase was very helpful and great to deal with. Thank him. deal with. Thank him. More

Courteous, efficient, and knowledgeable. Finished my car ahead of the time promised. I definitely recommend this service department and my service advisor, Chase Winchester, was very helpful Finished my car ahead of the time promised. I definitely recommend this service department and my service advisor, Chase Winchester, was very helpful. More

Great experience! Very friendly. Love my Honda Prologue!! Great electric car!! They took great care of me!! Very friendly. Love my Honda Prologue!! Great electric car!! They took great care of me!! More

Odin took great care in reviewing the services my Honda Accord needed. He advised the care would be finish with the service by 10:30 am. Accord needed. He advised the care would be finish with the service by 10:30 am. More

Overall very smooth experience. We knew exactly what we wanted. Randy was very attentive to our need, explained us the car very well, and took us for a test drive. Once we came back We knew exactly what we wanted. Randy was very attentive to our need, explained us the car very well, and took us for a test drive. Once we came back, the back and forth price negotiation was minimal as both sides were very reasonable in their expectations. Finance and payment process was also easy and straight forward. More