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Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.8
436 Reviews
Call Dealership (805) 601-7301

3925 Auto Mall Drive

Thousand Oaks, CA

91362

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436 Reviews of Swickard Honda of Thousand Oaks

August 02, 2024

Dealership had car I was looking for and I was able to test drive it. Dealer was able to order the car in the preferred color More

by dadonahoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel (Danny) man who sold us on car
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Aug 05, 2024 -

Swickard Honda of Thousand Oaks responded

Thanks for sharing your experience! We're glad Swickard Honda of Thousand Oaks could help you find and order the car in your preferred color. Enjoy the ride!

August 02, 2024

We bought our Civic here in 2007, And we have had the regular maintenance done on it ever since. After a relative gave us a three-year-old Fit, we started taking it here for maintenance, as well. There More

by Rkl666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David CATARINO , Carlos Montoya
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Aug 02, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for your loyalty and trust in Swickard Honda of Thousand Oaks over the years! We're delighted to continue providing maintenance for both your Civic and Fit. Your continued support means a lot to us!

July 27, 2024

Cassandra and Achilles are AMAZING! !! It was a VIP experience!!! I would highly recommend them to anyone! I drove to from Culver City just to be their client! The dealership is the best More

by Danny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra, Achilles
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Jul 29, 2024 -

Swickard Honda of Thousand Oaks responded

Danny, we're delighted to hear that Cassandra and Achilles provided you with a VIP experience at Swickard Honda of Thousand Oaks! Thanks for making the trip from Culver City and recommending us. Safe travels in your new vehicle!

July 27, 2024

Tire rotation was not set so I went into manual I did it myself unfortunately this happened last time More

by Nonianish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Report | Print
Jul 29, 2024 -

Swickard Honda of Thousand Oaks responded

I apologize for the inconvenience with your tire rotation. We strive to provide thorough service and it's disappointing to hear this happened again. Please reach out so we can address this properly. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

Jul 29, 2024 -

Nonianish responded

Thanks for the emails hope next time they will fix it

July 26, 2024

The Dealership was easy to navigate,showroom bright and clean neat layout good parking friendly atmosphere More

by kenhard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayra Gonzalez,Tim Hayden
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Jul 26, 2024 -

Swickard Honda of Thousand Oaks responded

Kenhard, we're delighted to hear you enjoyed the atmosphere and layout at Swickard Honda of Thousand Oaks. Thanks for sharing your positive experience!

July 25, 2024

Gave a honest quote for my service request. Did try to force unwanted repairs I did want. More

by Bigdaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Report | Print
Jul 25, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for leaving Swickard Honda of Thousand Oaks a five-star review! We are thrilled that our team was honest and ensured you had a positive experience. Safe travels!

July 25, 2024

Was a great experience from start to finish. Not a high pressure environment and friendly staff. Jordan did great! More

by Borrego93010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Jul 26, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience! We're glad to hear that Jordan and the team at Swickard Honda of Thousand Oaks provided a friendly, pressure-free environment. Enjoy your new ride!

July 24, 2024

We worked with Valeria and everything went smooth. Valeria was very helpful and informative. We appreciated all the help she provided along with the other sales people involved with our purchase of More

by david.howard.jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria
Report | Print
Jul 25, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience! We're glad to hear that Valeria and the team at Swickard Honda of Thousand Oaks made everything smooth and informative. Enjoy your new Honda Accord Hybrid!

July 24, 2024

Excellent customer service, very cooperative, professional approach, fast process, great deals , huge varieties , best dealership. More

by Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed
Report | Print
Jul 25, 2024 -

Swickard Honda of Thousand Oaks responded

Jack, we're delighted to hear you had such a positive experience at Swickard Honda of Thousand Oaks. Thanks for the fantastic review and support!

July 23, 2024

The service was great. The only thing to mention is the Maintenance minder on the display needed to be reset. More

by Amandaskl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Jul 23, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for the feedback! We're glad to hear that your experience at Swickard Honda of Thousand Oaks was great. We'll make sure to address the Maintenance Minder reset in future visits. Safe driving!

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