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Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.8
499 Reviews

3925 Auto Mall Drive

Thousand Oaks, CA

91362

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499 Reviews of Swickard Honda of Thousand Oaks

January 11, 2025

Very good service planer Very helpful much appreciated Thank you very much Scott Haney l More

by haney1174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Jan 13, 2025 -

Swickard Honda of Thousand Oaks responded

The team at Swickard Honda of Thousand Oaks loves seeing great reviews! Thank you, Scott!

January 07, 2025

The salesman Manny helped me tremendously. He was able to answer all my questions and make the car buying process less daunting. More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Roa, Valeria Podoynitsya
Jan 08, 2025 -

Swickard Honda of Thousand Oaks responded

Andrew, we're delighted to hear that Manny made your car buying experience smooth and informative at Swickard Honda of Thousand Oaks. Thank you for sharing your positive feedback!

January 05, 2025

We had purchased vehicles from back when it Thousand Oaks Honda, and felt we could go back even though they’re under a new owner. Are we glad we did. We had a sales team made of Reuben Estrada and Manuel Roa More

by jesusadiaz86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reuben Estrada, Manuel Roa
Jan 06, 2025 -

Swickard Honda of Thousand Oaks responded

Jesus, it's fantastic to hear that Reuben and Manuel provided such excellent service at Swickard Honda of Thousand Oaks! We're delighted your whole family is now part of the Honda community. Thank you for recommending us so highly!

January 05, 2025

Super fast, helpful and excellent customer service! The best car buying experience I’ve ever had. More

by marissaweisberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy , Armen Bisharyan, Carlos Montoya
Jan 06, 2025 -

Swickard Honda of Thousand Oaks responded

Marissa, we're delighted we could deliver an excellent experience! Thank you for working with us. - Swickard Honda of Thousand Oaks Team

January 05, 2025

The Service Department let me drive my car away after recall service without replacing the wheel lock device in my car. I was fortunate to discover it was missing the same day, and returned to the deale More

by Lonnie Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Jan 06, 2025 -

Swickard Honda of Thousand Oaks responded

Lonnie, I'm sorry to hear about the oversight with your wheel lock device. We strive for thoroughness in our service department and regret any inconvenience this caused you. If there's anything further we can do to assist or address your concerns, please feel free to reach out. Thank you, Alex Nielsen - Customer Experience Manager - CustomerExperience@Swickard.com

January 04, 2025

I had the best experience with Carlos, He was very patient and understood my decision making. More

by Bbelfer
Recommend Dealer
Yes
Employees Worked With
Melvin, Carlos Montoya
Jan 06, 2025 -

Swickard Honda of Thousand Oaks responded

We are glad to hear that Carlos provided patient support during your purchase here at Swickard Honda of Thousand Oaks. Thank you for your review!

January 03, 2025

I had the best experience with my salesperson Valera. She listened to my preference for a non hard sell and was a pleasure to work with! More

by roxieabbott
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Valeria Podoynitdyna
Jan 03, 2025 -

Swickard Honda of Thousand Oaks responded

Roxie, we're delighted to hear that Valera provided you with a pleasant and pressure-free experience at Swickard Honda of Thousand Oaks. Thank you for sharing your positive feedback! Enjoy the road in your new vehicle, and welcome to the Swickard family!

December 31, 2024

Great customer service, good deals, and rich inventory! This is my second lease and looking forward to more! As much as I shop around, I always end up making a deal here. More

by lenny_pro
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria, Carlos Montoya
Jan 02, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that you consistently find great deals and excellent service at Swickard Honda of Thousand Oaks, Lenny! Thank you for choosing us again, and we look forward to assisting with your future leases.

December 31, 2024

We came to buy our much needed new car, and definitely the great customer service that we experienced with Ruben Perez made the process enjoyable and stress less. Ruben Perez went above and beyond, guidin More

by The Miltons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Perez
Jan 02, 2025 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience with Ruben and the team at Swickard Honda of Thousand Oaks! We're delighted to hear that his exceptional service made your car-buying process enjoyable and stress-free. Enjoy your new vehicle!

December 30, 2024

Took to long for an oil change. You should have a cashier to check people out and not have to wait for the advisor. More

by Tommyrsmith3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Montoya
Dec 30, 2024 -

Swickard Honda of Thousand Oaks responded

Tommy, thank you for your feedback. We apologize for the wait during your oil change and appreciate your suggestion about having a cashier to expedite the process. We're always looking to improve our service efficiency and will take this into consideration. If there's anything else you'd like to discuss, feel free to reach out. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

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