Swickard Honda of Thousand Oaks

Deven my service representative was very thorough. I had 3 recalls on my pilot & he accomplished all of them in one day. Very pleasant experience with Swickard Honda. I had 3 recalls on my pilot & he accomplished all of them in one day. Very pleasant experience with Swickard Honda. More

Still don't have many of the mobile web links opening the expected webpage. Staff is friendly when you can reach someone or in-person. Service techs should return car seats to the position they found them in expected webpage. Staff is friendly when you can reach someone or in-person. Service techs should return car seats to the position they found them in. What happened to courtesy car wash, especially when the visit didn't go to smoothly? More

He is the west sales man they give me good deal very nice guy thank u guy thank u More

Overall experience was good. We released a 2025 Honda CRV hybrid. I was on a Saturday and it was very busy so I understand why we had to wait two hours to see the financial perso We released a 2025 Honda CRV hybrid. I was on a Saturday and it was very busy so I understand why we had to wait two hours to see the financial person. He was all business and didn't seem to interact with us real well, but that's OK. We got everything done and we're happy with the vehicle and the sales people there were very friendly. More

Victoria, our contact for service was outstanding as she really cared about us as her customers. She had pride in getting the car fixed and her attitude was amazing. Thank you, Richard and Kathleen Luca really cared about us as her customers. She had pride in getting the car fixed and her attitude was amazing. Thank you, Richard and Kathleen Lucas More

I recently purchased a vehicle from Zamar and the experience was exceptional from start to finish. Zamar and Joseph were very knowledgeable, friendly and made this process stress-free. experience was exceptional from start to finish. Zamar and Joseph were very knowledgeable, friendly and made this process stress-free. More

Stephan, my service writer, was terrific. What I am VERY disappointed about is my attempts over the past week to speak over the phone to a service writer. I left several messages on multiple What I am VERY disappointed about is my attempts over the past week to speak over the phone to a service writer. I left several messages on multiple voicemails and NEVER received a response. I’ve had my car serviced at TO Honda for many years even though it is 20 miles from my home. This is the first time I could not reach a service writer by phone prior to coming in. More

I just took my car for service at Honda of Thousand Oaks. I told them a relay fell at my wife's feet. The looked and said all relays are in place. I said that is not possible and that the relay did not ap I told them a relay fell at my wife's feet. The looked and said all relays are in place. I said that is not possible and that the relay did not appear in this air. The service manager basically called me a liar. The wanted to charge $219 to find the problem and then said there was no problem. Any way, I returned home and my brother found on google a link describing the exact same thing with pictures of where the relay was supposed to be placed. I followed the video and plugged it in myself and it fixed the problems I was reporting. Good their "experts" look at the problem. I will never return. The service manager was condescending and arrogant. Good luck anyone who services their car in this location. Terrible!!!!!! More

Informative, listened to my concerns and needs, patient, explained things in ways I could understand, encouraged test drive(s), advocated on my behalf explained things in ways I could understand, encouraged test drive(s), advocated on my behalf More

Excellent service, smooth transaction, courteous sales agent, highly recommended Dealer! Best price all around to customers agent, highly recommended Dealer! Best price all around to customers More