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Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.8
499 Reviews

3925 Auto Mall Drive

Thousand Oaks, CA

91362

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499 Reviews of Swickard Honda of Thousand Oaks

December 29, 2024

Amir did an excellent job making sure that we understand the whole process and was able to answer all of our questions. My only problem I couldn’t understand was that the car didn’t have a full tank of gas. More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Dec 31, 2024 -

Swickard Honda of Thousand Oaks responded

John, we're glad to hear Amir provided excellent service and answered all your questions at Swickard Honda of Thousand Oaks. We appreciate your your sense of humor as a “full tank of gas” probably wouldn’t be good for an electric car! Thank you for bringing this to our attention. Enjoy the road in your new vehicle, and welcome to the Swickard family.

December 24, 2024

Went in looking for a new car & has an idea of what I wanted. I was shown all models & colors to help me decide. Not pressured at all to make a purchase. I ended ip leaving with something I loved! More

by bgallard
Recommend Dealer
Yes
Employees Worked With
Amir Khoury
Dec 26, 2024 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that you found a car you love without feeling pressured at Swickard Honda of Thousand Oaks. Thank you for sharing your experience with us! Enjoy your new ride, and welcome to the Swickard family!

December 23, 2024

Swickard Honda of Thousand Oaks is a wonderful dealership. My Brand Specialist Zammar Farhad did a great job in finding me the Honda Accord Hybrid Sport addition. Also the finance guy did great an More

by Bernie Maddis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zamar Farhad, Mike Bellante
Dec 26, 2024 -

Swickard Honda of Thousand Oaks responded

Bernie, we're delighted to hear that Zammar and our finance team at Swickard Honda of Thousand Oaks provided you with a great experience. Enjoy your new Honda Accord Hybrid Sport!

December 20, 2024

We brought our car in for routine maintenance. Chase, our Service Rep, was pleasant, clear, and efficient. The work was done in a timely manner and our short wait in the lounge was pleasant. We wo More

by karenb.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Winchester
Dec 23, 2024 -

Swickard Honda of Thousand Oaks responded

Karen, we're delighted to hear that Chase and the team at Swickard Honda of Thousand Oaks provided you with a pleasant experience. We look forward to assisting you again for any future maintenance or repairs!

December 19, 2024

By far, the most efficient and pleasant experience Mainly because of Service Rep Chase Winchester. More

by Paulette Callahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Winchester
Dec 19, 2024 -

Swickard Honda of Thousand Oaks responded

Paulette, your kind review warms our hearts! Thank you from the Swickard Honda of Thousand Oaks Team. We are pleased to know you enjoyed working with Chase.

December 18, 2024

Took car in for recall. Chase was our service man, when completed he said he tried to call me for 1 hour. no message left, no call on my phone . Called my husbands phone and More

by Hebertmelody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase , Javier
Dec 19, 2024 -

Swickard Honda of Thousand Oaks responded

I'm so sorry to hear about your disappointing experience with our service team. We strive for courteous and effective communication, and we clearly missed that mark here. I appreciate this feedback; your comments will be shared and dealt with internally so that we can ensure that the next guest has a better experience. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

December 15, 2024

Excellent care excellent consideration Excellent explanation of service needed excellent explanation of challenges facing the service Thank you More

by mjnsda
Recommend Dealer
Yes
Employees Worked With
Victoria Renteria, Carlos Montoya
Dec 16, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your positive experience with us at Swickard Honda of Thousand Oaks! We're delighted to know that our team provided excellent care and clear explanations. We appreciate your feedback and look forward to serving you again in the future!

December 15, 2024

Swickard’s employees are the voice & face of the dealership. Your reputation rises or falls on the basis of that interface. Chase, my service agent took your reputation to the moon! His calm & co More

by treascpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Dec 16, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience with us! We're delighted to hear that Chase provided such exceptional service and made you feel important at Swickard Honda of Thousand Oaks. We'll be sure to pass along your kind words, as our team strives to uphold the highest standards in customer care.

December 13, 2024

Chase was very thorough and knowledgeable. He clearly explained the service requirements, costs and alternative options available. Wait time was reasonable, courtesy and professional service More

by halliseycpa
Recommend Dealer
Yes
Employees Worked With
Chase Winchester
Dec 13, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience with us at Swickard Honda of Thousand Oaks! We're delighted to hear that Chase provided thorough and knowledgeable service. We appreciate your feedback and look forward to serving you again in the future!

December 13, 2024

Great experience. Chaudry was helpful and took the time to explain everything that was being done and what I could expect. More

by tintrungle2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chaudry Ahmed
Dec 16, 2024 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that Chaudry provided a helpful and informative experience at Swickard Honda of Thousand Oaks. Thank you for sharing your positive feedback!

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