Swickard Honda of Thousand Oaks

There were only 2 service assistant available on a Saturday morning at 8:30. There should be more available. I had an 8:30 appointment and had to wait approx. 15-20 minutes for someone to come and tal Saturday morning at 8:30. There should be more available. I had an 8:30 appointment and had to wait approx. 15-20 minutes for someone to come and talk to me about my car. This dealership should know that Saturday mornings will be busy. To have only 2 advisors available it crazy More

Service representative Chris was superb - courteous, knowledgable, efficient, and personable. Had me in and out in just a few minutes and kept me informed of the status of my repairs via text throughout knowledgable, efficient, and personable. Had me in and out in just a few minutes and kept me informed of the status of my repairs via text throughout the day. More

Great fast reliable service, highly recommend to use Honda of Thousand Oaks. Thank you for the great service. Honda of Thousand Oaks. Thank you for the great service. More

Just bought a 2025 Honda Civic Sport Touring Hybrid Hatchback from Swickard Honda of Thousand Oaks this past Sunday and couldn't be happier! Valeria was amazing-she went above and beyond to get us the Hatchback from Swickard Honda of Thousand Oaks this past Sunday and couldn't be happier! Valeria was amazing-she went above and beyond to get us the best deal after we shopped around at other places. She honestly is the reason they got our business! The car is packed with features and drives great and gets amazing fuel economy. Highly recommend this dealership, and definitely ask for Valeria you won't be sorry! More

Very good service and courteous personnel - I have been using them for a number of years and recommend them regularly using them for a number of years and recommend them regularly More

I left my vehicle at the service bay the night before, and I wrote on the envelope to take care of the recall, and service. They did not do the service, or an oil change, rotate tires, etc. The car was th and I wrote on the envelope to take care of the recall, and service. They did not do the service, or an oil change, rotate tires, etc. The car was there for about 5 hours. I waited another hour for an oil change. I received text messages throughout the morning with information for a car that wasn’t mine! I am dissatisfied with that experience. More

Odin was in service was great! god me checked in very quickly and promptly. Very knowledgeable about the recall on my vehicle and answered any questions I had in regards to my vehi god me checked in very quickly and promptly. Very knowledgeable about the recall on my vehicle and answered any questions I had in regards to my vehicle and general questions! Thank Odin More

The staff was very personable and knowledgeable! They were patient and answered all my questions. They were patient and answered all my questions. More

Very happy with Steve, so nice and recommend this dealer and Steve. Thank You. Thank You, Thank You. and Steve. Thank You. Thank You, Thank You. More

All I can say is a huge WOW! I was so impressed with the timely manner that I received service for my Civic concerning recall emissions, Jason told me, he didn’t want to inconve I was so impressed with the timely manner that I received service for my Civic concerning recall emissions, Jason told me, he didn’t want to inconvenience me and my time, he told me he would make sure service was done in 2 hours time It was less than 2 hours! It was 1 hour and 27 minutes! Yesssss Thank you for making sure my day wants spent waiting for car repair! So appreciate your efforts Jason and all the service associates that joined in made it happen! Super happy customer of Honda of THousand Oaks for 15 years! More