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Swickard Honda of Thousand Oaks
Thousand Oaks, CA
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499 Reviews of Swickard Honda of Thousand Oaks
Amir did an excellent job making sure that we understand the whole process and was able to answer all of our questions. My only problem I couldn’t understand was that the car didn’t have a full tank of gas. the whole process and was able to answer all of our questions. My only problem I couldn’t understand was that the car didn’t have a full tank of gas. Which I think the dealership should have covered that. More
Went in looking for a new car & has an idea of what I wanted. I was shown all models & colors to help me decide. Not pressured at all to make a purchase. I ended ip leaving with something I loved! wanted. I was shown all models & colors to help me decide. Not pressured at all to make a purchase. I ended ip leaving with something I loved! More
Swickard Honda of Thousand Oaks is a wonderful dealership. My Brand Specialist Zammar Farhad did a great job in finding me the Honda Accord Hybrid Sport addition. Also the finance guy did great an dealership. My Brand Specialist Zammar Farhad did a great job in finding me the Honda Accord Hybrid Sport addition. Also the finance guy did great and was real quick. More
We brought our car in for routine maintenance. Chase, our Service Rep, was pleasant, clear, and efficient. The work was done in a timely manner and our short wait in the lounge was pleasant. We wo Chase, our Service Rep, was pleasant, clear, and efficient. The work was done in a timely manner and our short wait in the lounge was pleasant. We would be happy to bring our car here again for any other maintenance or repairs. More
Took car in for recall. Chase was our service man, when completed he said he tried to call me for 1 hour. no message left, no call on my phone . Called my husbands phone and Chase was our service man, when completed he said he tried to call me for 1 hour. no message left, no call on my phone . Called my husbands phone and was very rude to him when he answered. Husband called me and I called Honda. Chase. Stated he tried to call me for an hour… told him he never called my cell .. was very short and rude to me. I came I. To pick up my car and was helped by another person… very nice … I tried to call Javier , left a message and still no call back from him.. very disappointed in service More
Excellent care excellent consideration Excellent explanation of service needed excellent explanation of challenges facing the service Thank you explanation of service needed excellent explanation of challenges facing the service Thank you More
Swickard’s employees are the voice & face of the dealership. Your reputation rises or falls on the basis of that interface. Chase, my service agent took your reputation to the moon! His calm & co dealership. Your reputation rises or falls on the basis of that interface. Chase, my service agent took your reputation to the moon! His calm & courteous demeanor resolved an issue with a service coupon that could have resulted in an argument. Chase is clearly an asset to the Swickard service dept. He made me feel like an MVC (most valuable customer). More
Chase was very thorough and knowledgeable. He clearly explained the service requirements, costs and alternative options available. Wait time was reasonable, courtesy and professional service He clearly explained the service requirements, costs and alternative options available. Wait time was reasonable, courtesy and professional service exceptional. Great experience. More
Great experience. Chaudry was helpful and took the time to explain everything that was being done and what I could expect. Chaudry was helpful and took the time to explain everything that was being done and what I could expect. More