Back

Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.8
576 Reviews

3925 Auto Mall Drive

Thousand Oaks, CA

91362

Directions

By Type

576 Reviews of Swickard Honda of Thousand Oaks

May 07, 2025

Great service experience with advisor Chase Winchester, upfront about everything and no extra frills. Says what will be done and suggests if anything else is noticed. Otherwise no additional pressure from More

by koenig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Winchester
May 08, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear about your positive service experience with Chase at Swickard Honda of Thousand Oaks! It's great that he provided clear communication and a no-pressure approach. We look forward to welcoming you back in the future!

May 06, 2025

Odin was great. He was professional, courteous, and knowledgeable. And he was very prompt in updates. More

by j.costin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Odin
May 07, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that Odin provided you with such a professional and efficient experience at Swickard Honda of Thousand Oaks. Thank you for sharing your positive feedback!

May 05, 2025

Awesome customer service! I would say that me and my husband had a fantastic experience at Swickard Honda of Thousand Oaks last April 26, 2025. The entire process was fast, s More

by Reese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir
May 06, 2025 -

Swickard Honda of Thousand Oaks responded

Reese, thank you for sharing your wonderful experience with Amir and the team at Swickard Honda of Thousand Oaks! We're delighted to hear that everything went smoothly and you're enjoying your new 2025 Honda Civic Hatchback Sports Touring Hybrid. We appreciate the recommendation and look forward to welcoming you back!

May 04, 2025

Customer for 15 years, quality of service has declined after change of ownership, particularly when setting service appointments More

by Gfbf4350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase, Carlos Montoya
May 07, 2025 -

Swickard Honda of Thousand Oaks responded

Thank you for your loyalty over the years to Swickard Honda of Thousand Oaks. We're sorry to hear about your recent experience with our service appointments. We appreciate your feedback and will work on improvements. Please feel free to reach out to the email address below if there's anything specific you'd like us to address. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 03, 2025

Efficient processing, good job, friendly, excellent service Nice communication, easy to schedule appointments Nice facilities, wonderful experience More

by daming28lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
May 05, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear about your wonderful experience with Swickard Honda of Thousand Oaks! Thank you for highlighting our efficient service and friendly team. We look forward to seeing you again soon!

April 30, 2025

Service was excllant , the car was cleands and filled up with gas. All the paper work was done and the process qas quick. More

by pimioh65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Apr 30, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that you had an excellent experience with our team at Swickard Honda of Thousand Oaks! It's great to know the service was efficient and your car was ready for the road. Thank you for choosing us!

April 30, 2025

Jason was great. He kept me informed through the whole process. I’m always treated well. More

by buckstillwagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 30, 2025 -

Swickard Honda of Thousand Oaks responded

Thank you for the kind words for Jason. We are grateful to have earned your loyal business here at Swickard Honda of Thousand Oaks.

April 30, 2025

The service is always excellent and our representative, Odin, was intelligent, friendly and very knowledgeable. He was a pleasure to deal with. More

by SharkeyGreatwhiteshark1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Odin
May 01, 2025 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your positive experience with Odin and the team at Swickard Honda of Thousand Oaks! We're delighted to hear that our service met your expectations. We look forward to serving you again in the future!

April 30, 2025

This Honda Dealer now sucks. Having been buying cars and getting them serviced for over 20 yrs. Now I have to have two appointments to get everything done. Not one person that wo More

by cairo123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Burr
May 06, 2025 -

Swickard Honda of Thousand Oaks responded

It's disappointing to hear about your recent experience with our service department. We strive for convenience and exceptional customer care, so it's concerning that we've fallen short. Your feedback is valuable as it helps us improve, and your comments will be shared with our management team for their consideration. Please feel free to reach out to me at the email address below if you have any further comments or suggestions. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

April 29, 2025

Chase Winchester really knew his stuff, and is very friendly. Helped me get my service done nice and quick! More

by Del
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Winchester
Apr 29, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that Chase provided you with friendly and efficient service at Swickard Honda of Thousand Oaks. Thank you for sharing your experience!