
Swickard Honda of Thousand Oaks
Thousand Oaks, CA
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520 Reviews of Swickard Honda of Thousand Oaks
Scheduling my first service was easy and Jason got me checked in and on my way very quickly. I received a very detailed service checklist and an explanation of what parts will need attention at the next checked in and on my way very quickly. I received a very detailed service checklist and an explanation of what parts will need attention at the next service. My vehicle was ready ahead of schedule and Jason greeted me with my copy of the paperwork. All in all a very positive experience. More
Took my truck in for service , oil change and tire rotation. Next day I had a huge bubble in the sidewall. When my tire pressure light came on in my car I called for service and they said bring it in rotation. Next day I had a huge bubble in the sidewall. When my tire pressure light came on in my car I called for service and they said bring it in. I did and the technician said I drive on it flat ! That never happened. I drove it right in . He argued with me and said that I should not have driven on the flat. I would never drive on a flat tire. Well after being belittled by the technician I just left and had my truck fixed elsewhere. At the tire center I went to they said it was a defective tire. More
Everyone in the Dealership was very helpful Eric did a fantastic job on making me buying two cars at one time he went above and beyond to help us. Ash also was amazing and did a great discount fantastic job on making me buying two cars at one time he went above and beyond to help us. Ash also was amazing and did a great discount More
Greg Matsuzaki is an excellent service advisor. The dealership should provide more parking spaces for spouses to park when we drop off one car. The dealership should provide more parking spaces for spouses to park when we drop off one car. More
Disappointed with how Swickard has not responded to several phone calls left regarding the trade in vehicle I left in their possession and that has been involved in an incident resulting in the injured several phone calls left regarding the trade in vehicle I left in their possession and that has been involved in an incident resulting in the injured parties seeking out reparations from me. I would not buy a car from them again if this is how they treat a new customer More
Courteous, efficient, and knowledgeable. Finished my car ahead of the time promised. I definitely recommend this service department and my service advisor, Chase Winchester, was very helpful Finished my car ahead of the time promised. I definitely recommend this service department and my service advisor, Chase Winchester, was very helpful. More
Great experience! Very friendly. Love my Honda Prologue!! Great electric car!! They took great care of me!! Very friendly. Love my Honda Prologue!! Great electric car!! They took great care of me!! More