Swickard Honda of Thousand Oaks

Above & beyond My 2015 Honda Fit died at a gas station near the dealership. Just getting off work, tired, so not in a mood to deal calmly with my car not starting. My 2015 Honda Fit died at a gas station near the dealership. Just getting off work, tired, so not in a mood to deal calmly with my car not starting. Reza Kashani just happened to be there gassing up a car he just sold & offered to help. I had no idea what was wrong; lights flashing on dashboard & wouldn't start. Reza said it was probably the battery & calmed my frazzled nerves that it wasn't something horrific (expensive) I already had Honda road side service on the way so he said to drop my car off at the dealer and they would do it in the morning. Michael called me promptly the next morning saying the car was being worked on and would be ready by noon. I usually work with Willie Burr so picked up the car from him. This is my 2nd Honda from Honda TO and my son bought his there. Why? Honest, friendly, prompt service and they do the job right the first time. So thank you Reza for being such a gracious gentleman, Michael for prompt service and Willie for being my fantastic "go-to" service guy who always has a smile for me! More

Willie's GREAT! Had a problem with the gas tank on a brand new 2017 Honda Accord. He replaced it. Gave me a loaner during the whole procedure. Kept me in the loop a Had a problem with the gas tank on a brand new 2017 Honda Accord. He replaced it. Gave me a loaner during the whole procedure. Kept me in the loop and had it back to me before the date he said. It's been a month and I haven't had a problem since. Thanks Willie..... More

The BEST Customer Service!! I used to bring my family's cars to a different Honda service dealership due to having a gold membership card with them. As years passed by, the servi I used to bring my family's cars to a different Honda service dealership due to having a gold membership card with them. As years passed by, the service got worse. A simple oil change, while being one of the first few customers in-line with an appointment, would end up in a 4 hour minimum wait time. Every visit became an ordeal. A friend referred Willie and came highly recommended. The rest is history. Willie is always exceptional in providing his service. Never have I felt that he tries to upsell unnecessary work to be done on any of our cars. He explains and works on what is needed and gives his recommendations for the future items that you can work on with your budget and schedule. Willie is the best! I've had no problems recommending him with family and friends. More

Gary got me the car I wanted and the price didn't change. I went through the True Car website once I knew which car I wanted to buy. I received a number of phone calls and emails from about 6 true car dealers I went through the True Car website once I knew which car I wanted to buy. I received a number of phone calls and emails from about 6 true car dealers and the email from Gary is the only one that had an actual cost for the specific car I was looking for. Your dealership didn’t add any addition “enhancements” that a number of other dealerships tack on once you go to purchase the car. Gary set up the appointment with the finance department so I didn't need to wait for hours with my kids, we came in signed paperwork and Gary sat and went over the functions of the car until I was comfortable with it. More

Great service from Gary We had excellent service and follow up with Gary. He was informative and very friendly. He was not an aggressive and pushy salesperson. We like that a We had excellent service and follow up with Gary. He was informative and very friendly. He was not an aggressive and pushy salesperson. We like that a lot. Enjoy dealing with him he was knowledgeable with the features of the vehicles More

Friendly and fun experience we got the car we really wanted for a really good deal. Gary's Greenheld led us through the buying process and was clear and patient with the numbers we got the car we really wanted for a really good deal. Gary's Greenheld led us through the buying process and was clear and patient with the numbers. The rest of the crew here was just as friendly, patient and courteous. Thrilled to have had such a great experience, and it must be noted a lot of dealerships just aren't like this these days. Thanks Guys! Noreen and I are very grateful and excited to have the new car. More

The Best Customer Service I had my Honda Accord serviced today at Honda of Thousand Oaks. Willie Burr was my service adviser. He has been my service adviser for over 10 years I had my Honda Accord serviced today at Honda of Thousand Oaks. Willie Burr was my service adviser. He has been my service adviser for over 10 years. He is the man that knows every thing about a Honda. He always knows what is wrong with my two cars. He listens when I tell him what I hear in my cars. He is professional, thorough and responsive. I will probably purchase another Honda because of Willie and the service at Honda of Thousand Oaks. More

Excellen from start to finish Norman Snow and Mary Joan Negro had a first rate experience at Honda of Thousand Oaks from the first moment we entered the dealership, and met Sharon Norman Snow and Mary Joan Negro had a first rate experience at Honda of Thousand Oaks from the first moment we entered the dealership, and met Sharon Collins, through our meeting in finance with Brett to the last congratulations from Sharon at the door before we rode off. We will definitely be doing all car upkeep with Mike at Honda of Thousand Oaks. Thank you Honda! Mary Joan and Norman More

No pressure, easy experience Simi Honda would not make me a deal that I could afford, even though I have excellent credit and have gotten 3 cars from them. Gary Greenheld from Ho Simi Honda would not make me a deal that I could afford, even though I have excellent credit and have gotten 3 cars from them. Gary Greenheld from Honda Thousand Oaks was able to give me the payments I needed to get the car I wanted. I usually feel uneasy at car dealerships, but Gary made me feel at ease and was a pleasure to work with. Very nice and easygoing. If you are looking for a new car, go see Gary Greenheld at Thousand Oaks Honda, you won't regret it, he is awesome!!! Thanks again Gary for getting me the car I wanted for the price I could afford!!! More

Job Well Done The experience was very professional, honest and helpful. I had taken a great deal of time in researching the market, and I could of locked in a bette The experience was very professional, honest and helpful. I had taken a great deal of time in researching the market, and I could of locked in a better deal with competitors for the same class of vehicle. However, Honda makes an impressive small SUV with the CR-V and with great refinement inside the cabin and out. The deal I got from Honda of Thousand Oaks was money well spent. The men and women of this dealership, match the product made by Honda. More