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Swickard Chevrolet Buick GMC Cadillac of Anchorage

Anchorage, AK

4.2
80 Reviews

1300 E 5th Ave

Anchorage, AK

99501

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80 Reviews of Swickard Chevrolet Buick GMC Cadillac of Anchorage

October 16, 2024

The attendant was polite, informative, and responsive to my personal circumstances. I had to drive four hours to dealership and four hours home. So I needed to wait for my vehicle, Nathan made sure my time More

by May
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Oct 17, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're delighted to hear that Nathan provided such attentive service during your visit at Swickard Chevrolet Buick Cadillac & GMC of Anchorage. It's great to know he accommodated your schedule and made the experience pleasant for you. Safe travels on those long drives!

October 15, 2024

The service I received was exemplary from the time I arrived, to the picking up of my vehicle. Nathan was very helpful in getting the appropriate services coordinated, the shuttle driver was timely in g More

by val4mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
See the comments
Oct 15, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Thank you for sharing your positive experience with us at Swickard Chevrolet Buick Cadillac! We're delighted to hear that Nathan and the team provided exemplary service from start to finish. We appreciate your feedback and look forward to serving you again in the future!

October 11, 2024

I purchased a new 2024 Chevy Blazer EV and I have been experiencing several problems. I called to make an appointment and set it up for October 7. I had an another technical question so I called their ser More

by Will83530
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 14, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

I'm sorry to hear about the issues you've been facing with your new vehicle and the inconvenience regarding your service appointment. It's frustrating when communication falls short, especially after making travel arrangements. We aim for a seamless experience and it's clear we missed that mark here. Please reach out to me at the email address below with your full name and contact number so we can address this situation directly and see how best to assist you moving forward. Also, when you contact me, please list the name, 'Will83530" on the subject linse so that I can associater that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

October 05, 2024

The dealership has always met the need that I requires to complete the job correctly More

by dr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan , Stephen
Oct 07, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Dr, thanks so much for the 5-star review of Swickard Chevrolet Buick Cadillac & GMC of Anchorage!

September 30, 2024

Excellent customer service, prompt and met expectations and exceeded expectations they provided to me! Thank you! More

by Landesmallory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Sep 30, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Swickard Chevrolet Buick Cadillac & GMC of Anchorage exceeded your expectations. We appreciate your support and look forward to serving you again!

September 27, 2024

Oil change service was less than an hour, I thought I was going to have to drop the truck off and use their shuttle, turned out to be quick and easy More

by askiffington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 29, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're glad to hear that your oil change service was quick and easy at Swickard Chevrolet Buick Cadillac & GMC of Anchorage! Thanks for sharing your experience with us.

September 22, 2024

The service staff are great, but the backlog of work is a bit much. I waited 2 weeks to get my truck fixed in 5 hrs. More

by flyguyrceric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Sep 24, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Thank you for your patience and understanding. We're glad to hear our service staff at Swickard Chevrolet Buick Cadillac & GMC of Anchorage took good care of you, despite the wait time. We appreciate your feedback and will work on improving our scheduling efficiency! - Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

September 20, 2024

Great customer and vehicle service. Wait time was less than an hour and cost came in under estimate. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 23, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Jay, it means so much that you are a happy customer! Thank you for choosing Swickard Chevrolet Buick Cadillac & GMC of Anchorage and for sharing your experience. Drive safely!

September 12, 2024

No issues receiving basil oil change services. In and out of the dealership in a timely manner More

by jrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 16, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Thank you for the great review. We look forward to seeing you again at Swickard Chevrolet Buick Cadillac & GMC of Anchorage!

September 12, 2024

Outstanding and professional through out the interaction very positive with his work. Great job. Thank More

by Keithblaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 16, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Keith, thank you for the kind words! We're glad to hear your experience at Swickard Chevrolet Buick Cadillac & GMC of Anchorage was outstanding and professional. We appreciate your support!

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