Swickard Chevrolet Buick GMC Cadillac of Anchorage
Anchorage, AK
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80 Reviews of Swickard Chevrolet Buick GMC Cadillac of Anchorage
My Google account is inoperable and I don't have Facebook so am unable to do the survey. However, service advisor Nathan Eckhart was outstandingly helpful and gave me exceptionly good service. I would highl so am unable to do the survey. However, service advisor Nathan Eckhart was outstandingly helpful and gave me exceptionly good service. I would highly recommend Nathan and give him all tens on a regular survey. More
Bought a 2020 GMC Denali with 18400 miles on it. It broke down after 400 miles, 8days. It was towed to GM service center in Anchorage. They told us it would be 6 to 8 weeks before they could look at It broke down after 400 miles, 8days. It was towed to GM service center in Anchorage. They told us it would be 6 to 8 weeks before they could look at it or get a loaner car. Left us without transportation. Spent over 50K. And getting the worst customer service ever. I would never recommend Swikard to anyone. More
Was unhappy they took 2 days for the work. It wasn't the 2 days, it was the fact when I checked in the car they said NOTHING about keeping the car more than a day. Nothing. And, no communic It wasn't the 2 days, it was the fact when I checked in the car they said NOTHING about keeping the car more than a day. Nothing. And, no communication either until I texted them late in the day around 5:30 or 6. Then, they said, 'Oh....' Too late then buster!! Swickard is typically very good to deal with other than their exorbitant high labor rates which mostly goes to the dealership not the mechanics, but they have a responsibility to their customers to set expectations and they did NOT. More