
Swickard Chevrolet Buick GMC Cadillac of Anchorage
Anchorage, AK
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108 Reviews of Swickard Chevrolet Buick GMC Cadillac of Anchorage
Matt made us feel relaxed as we searched for a vehicle. No pressure salesman. The process of buying a vehicle is slow and methodical but the overall experience was fine. No pressure salesman. The process of buying a vehicle is slow and methodical but the overall experience was fine. More
very helpful staff went through all the functions on the vehicle helped download the app on my phone very pleased should give Matt a bonus for going above and beyond vehicle helped download the app on my phone very pleased should give Matt a bonus for going above and beyond More
Service was excellent, but it took over three months to finally schedule my truck to get the recalls on my vehicle taken care of after several failed attempts of calling to set an appointment. I was told s finally schedule my truck to get the recalls on my vehicle taken care of after several failed attempts of calling to set an appointment. I was told several times that someone would call me back, but no one ever did. More
Worst service department I have ever dealt with! Dropped off the truck the last of September, 3 1/2 MONTHS later I had the dealership just put it back together for me to come get it. When I dropped Dropped off the truck the last of September, 3 1/2 MONTHS later I had the dealership just put it back together for me to come get it. When I dropped it off there were no check engine lights on and the truck just had a slight rough idle. When I finally got my truck back nothing was fixed, the check engine lights was on and there is a gas leak somewhere that fill the cab full of fumes while driving. Certainly a far worse truck coming out of the shop than it was going in the shop. Absolutely horrible communication from the dealership through the entire process of incompetent mechanic work. Finally, I’m disappointed for sure, I have a truck in worse shape and Swickard has close to $5000.00 for screwing up my truck worse than it was!!!!! Ken Arney 918-913-1827 More
I had an appointment with Michael to look at and put money down on a chevy blazer today at 4. My husband pulled our kiddo out of school early, and I left work early (at 2) and started the long drive to money down on a chevy blazer today at 4. My husband pulled our kiddo out of school early, and I left work early (at 2) and started the long drive to Anchorage. Half way there i get a text saying someone is looking at buying the blazer I had an APPOINTMENT for. About 20 min later Michael calls and tells me they sold it, but offered me one for twice the price. Don't bother making an appointment with these people, you can't trust what they say and they don't keep their word. Michael even had the audacity to tell me he pulled the car up for me for when I arrived and that the people who bought it were there for a different vehicle. Not only is this terrible customer service, but it makes them look like a bunch of slimy salesmen. I would be more than happy to upload the message from Michael confirming our appointment More