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Suntrup Ford Kirkwood

Kirkwood, MO

Overview
Employees
Reviews
Vehicles
3.9
234 Reviews
Suntrup Ford Kirkwood is located just east of Lindbergh on Manchester Road in St. Louis' beautiful Kirkwood neighborhood. Whether you're a past, present, or a potential customer, we at Suntrup Ford Kirkwood appreciate your time spent with us on dealerrater.com and we look forward to hearing from you. Have a great day!
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10340 Manchester Road

Kirkwood, MO

63122

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Showing 234 reviews

March 18, 2026

Checking in with Harvey M. was easy and efficient , and the service was quick, got done what I brought the car in for. More

by PHSTENNISFUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Mendez (5 stars)
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Mar 19, 2026 -

Suntrup Ford Kirkwood responded

Thank you for your five-star rating. We’re pleased the check-in process was smooth and your Ford Explorer received prompt, efficient service. We look forward to helping with any future maintenance needs.

March 18, 2026

Quality dealership willing to deal with you on your purchased vehicle. Great staff couldn't asked for a better experience More

by M1A5H50
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Casey
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Mar 18, 2026 -

Suntrup Ford Kirkwood responded

Thank you for the 5-star rating and for highlighting our team’s accommodating approach. Congratulations on your new Ford Explorer. We hope every drive brings you great enjoyment.

March 17, 2026

Patrick was so accommodating and able to get my emission inspection done very fast . Patrick is the best More

by REEREE29593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2026 -

Suntrup Ford Kirkwood responded

Thank you for your kind words about our quick emission inspection on your Audi Q5. We’re glad we could accommodate your schedule and deliver speedy service. We look forward to assisting you again.

March 15, 2026

In and out for a recall and oil change before I could look at my email. More

by corbettstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know her name
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Mar 18, 2026 -

Suntrup Ford Kirkwood responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 14, 2026

Awesome wait time in and out under 30min no hassle great staff couldn’t ask for a better experience More

by Deez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey
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Mar 14, 2026 -

Suntrup Ford Kirkwood responded

Great to hear your Chevrolet 1500 service was completed in under 30 minutes with no hassle. We’re glad our staff could make things smooth for you. Thank you for sharing your experience.

March 13, 2026

I talked to sunset ford, Dave Sinclair ford about the trim issue that you guys fixed, you were the only dealership that actually took the time to check and the status was on parts being available, the on More

by chiefy1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvey in the service department was the best.
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Mar 13, 2026 -

Suntrup Ford Kirkwood responded

We’re glad we could fix the trim issue on your Ford Explorer and secure the necessary parts promptly. It’s rewarding to know our thorough approach made a difference for you. Sean will be thrilled to hear your appreciation.

March 13, 2026

This is my new service station for my vehicle always friendly and ready to assist with anything. More

by BUCHIDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

Suntrup Ford Kirkwood responded

We appreciate you choosing us as your go-to service station for your Ford Bronco. Sean and our team are glad to be friendly and ready to help whenever you need us. We look forward to keeping your Bronco running smoothly.

March 13, 2026

Rachel in the service department is great! She goes the extra mile. I also really like the shuttle service provided. More

by MC8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachel, Andrew
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Mar 13, 2026 -

Suntrup Ford Kirkwood responded

We’re delighted to know our service team’s extra effort made a difference during your Ford Escape visit. We’re also pleased the shuttle service added convenience to your day. We appreciate your five-star rating.

March 12, 2026

I had a nail in my tire and coasted in right at the end of the day. They got me in and fixed it right away! More

by RT03032003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2026 -

Suntrup Ford Kirkwood responded

Thank you for taking the time to share your experience! We’re glad you were able to get to us safely and that our team could get your tire repaired and get you back on the road quickly. Unexpected issues like a nail in a tire are never convenient, especially at the end of the day, so we’re always happy to help when situations like that come up. We truly appreciate your business and your kind feedback, and we look forward to assisting you again whenever you need us. 🚗🔧

March 11, 2026

Excellent communication and customer service from the entire team! The team went above and beyond to accommodate my needs. More

by Dan Mauch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Kelly
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Mar 11, 2026 -

Suntrup Ford Kirkwood responded

It’s wonderful to hear our team provided clear communication and went the extra mile to accommodate your needs during your Ford Bronco service. We appreciate you trusting us with your vehicle!

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