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Sunrise Toyota

Oakdale, NY

4.8
1,171 Reviews

3984 Sunrise Highway

Oakdale, NY

11769

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1,171 Reviews of Sunrise Toyota

March 13, 2013

Eric was very friendly and knowledgeable. I was a little confusion and decisive. Although Eric explained and gave me great sugguestions he never tried to pressure me into the deal. He was also patient with More

by bettyboo1749
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 13, 2013 -

Sunrise Toyota responded

Thank you for your honest feedback. We do our best to find the right car at a fair price for you. Eric is a great member of our team and we are happy you felt he was patient and informative. Thank you again for your comments and please let know if we can help you with anything else. Also, check out our Facebook and Twitter for news, community events, and special offers! Best, Mary Young, BDC Manager myoung@sunrisetoyota.com

March 06, 2013

I have lost all confidence and faith in Sunrise Toyata Service Department as I feel they rip you off on repairs and the price of the repairs. Every time I go in for something basic I end up with somethin More

by carleisenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Linda Garelli
Mar 21, 2013 -

Sunrise Toyota responded

I have read your story and am deeply sorry for your negative experience. Customer service is our top priority and we don’t want anyone to feel like they’ve been taken advantage of. We would greatly appreciate the opportunity to speak with you further and remedy the situation. Please contact me at your earliest convenience. Sincerely, Mary Young, BDC Manager myoung@sunrisetoyota.com

March 06, 2013

I purchased my Camry at Sunrise and always have had wonderful service. My Camry unfortunately had a little front end collision and my shield was dragging. I pulled up to the service lane to be greeted More

by Nugget2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Gusmano and Linda Garelli
Mar 07, 2013 -

Sunrise Toyota responded

We are elated to hear about your experience at our dealership! Linda and Steve are phenomenal members of our team and we are happy you felt safe and worry-free back on the road. Thank you for choosing us, and please let us know if we can assist you with anything else in the future! Also, check out our Facebook and Twitter for service specials. Best, Mary Young, BDC Manager myoung@sunrisetoyota.com

March 05, 2013

Steve C. made my purchase so pleasant. It was the most relaxed atmosphere, he was so friendly and informative. He even sat and waited with me while I was sitting in the waiting room for Russ in Financing. More

by CarrieSchelmety
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
STEVE C.
Mar 05, 2013 -

Sunrise Toyota responded

Thank you for the 5-star review, Carrie! We believe the car-buying process should be enjoyable and easy, and we are ecstatic to hear about your experience at our dealership. Steve and Russ are great workers and we are happy they are part of our team. Again, thanks for sharing your story and please let us know if we can assist you with anything else. When you’re in need of a tune-up, check out our Facebook and Twitter for coupons and exclusive offers! Regards, Mary Young, BDC Manager myoung@sunrisetoyota.com

March 02, 2013

Bought a 2013 Prius c3. Great price! Everyone was friendly and professional. It was a very easy and satisfying buying experience and Ryan answered all our questions and the ones he did not know he pr More

by jbtwins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Coltellino
Mar 04, 2013 -

Sunrise Toyota responded

You’re welcome! We are thrilled to hear about your great experience at our dealership. We are committed to making your car-buying process informative and simple. Enjoy your new Prius and let us know if we can help you with anything else in the future! Also, check our Facebook and Twitter for trivia, community events, and more. Regards, Mary Young, BDC Manager myoung@sunrisetoyota.com

February 27, 2013

i purchased my 2013 tundra rock warrior from kevin. the truck was everything i wanted, and kevin got me into my dream truck. they worked with me on the price i wanted and my trade in. i would definatly rec More

by rob515000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 28, 2013 -

Sunrise Toyota responded

Thank you for sharing your story. Our goal is to have you leaving our dealership happy and we are elated Kevin was able to work with you to get your dream truck! We also greatly appreciate you taking the time to leave us this feedback. Enjoy your Tundra and please let us know if we can assist you with anything else. When you’re in the market for another car, check out our Facebook and Twitter to see our inventory and exclusive deals! Best, Mary Young, BDC Manager myoung@sunrisetoyota.com

February 25, 2013

Purchased a 2012 Prius Three with Kevin Giron as my salesman. Kevin was a pleasure to deal with and would recommend that everyone ask for him. There were no games or pressure tactics which as everyone More

by colmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 26, 2013 -

Sunrise Toyota responded

Thank you for the 5-star review! Customer service is our top priority and we appreciate you taking the time to give us this valuable feedback. Kevin is a fantastic member of our team and we are happy to hear he helped you find the right deal and car. Enjoy your Prius and let us know if we can assist you with anything else! Also, check out our Facebook and Twitter for news, community events, and special offers. Best, Mary Young, BDC Manager myoung@sunrisetoyota.com

February 02, 2013

This is my 3rd transaction with Sunrise Toyota and second with Greg Wire. I to date I have been very satisfied with the level of service at the dealership and with Greg. I usually find car dealerships not to More

by WJBaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 04, 2013 -

Sunrise Toyota responded

Thank you for the positive feedback regarding your car buying experience. I am happy to hear that you are a returning customer and that Greg was very helpful in your search for a car again. Customer service is very important to us and I'm glad that you felt comfortable and at ease with Greg. We look forward to see you in the future and if you have any questions, please feel free to contact us. Don't forget to check out our Facebook and Twitter page for exclusive deals coming up! Sincerely, Mary Young, BDC Manager myoung@sunrisetoyota.com

February 01, 2013

Kevin is a nice sales person.He was able to find the BEST Kevin is a nice sales person.He was able to find the BEST car for us at a great price. No high pressure sales pitch More

by bobhillman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2013 -

Sunrise Toyota responded

Thank you for providing us with feedback about your experience with Sunrise Toyota. I am glad to see that Kevin was able to help find you a car that suits your needs. Kevin is a great employee and always upholds our expectations of customer service. If you have any questions regarding your new Toyota, feel free to contact us. Please check out our Facebook and Twitter pages for upcoming news and events! Sincerely, Mary Young, BDC Manager myoung@sunrisetoyota.com

January 31, 2013

I was in need of a new family vehicle even though my other Highlander (2001 - 148,000) was still running great. Kevin was the main salesman for my new 2013 Highlander. Kevin was absolutely great. He was More

by pcorrao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 31, 2013 -

Sunrise Toyota responded

Thank you for sharing your story! We are thrilled to hear about your great experience at our dealership. Our staff works hard to provide the best service and we are glad they were able to help you find the best deal. Also, we greatly appreciate you taking the time to give us feedback, as we are always striving to become better. Thank you for your business – we look forward to seeing you again in the future. Best, Mary Young, BDC Manager myoung@sunrisetoyota.com

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