Sunrise Toyota
Oakdale, NY
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1,171 Reviews of Sunrise Toyota
From the first step through the last step it was like buying a shirt! Everyone couldn't be more helpful or efficient. I would definitely recommend this dealership to my friends and family. buying a shirt! Everyone couldn't be more helpful or efficient. I would definitely recommend this dealership to my friends and family. More
He was very patient and knowledgable with answering my questions. I couldn't be happier with the service but most importantly I couldn't be happier with my Camry. I love it and have already recommended ma questions. I couldn't be happier with the service but most importantly I couldn't be happier with my Camry. I love it and have already recommended many friends and family to buy one from your dealership. More
Kevin and Russ were amazing with us, very patient and took the time to explain every detail of our new car (once we decided we were actually buying a new car lol) and our financing. From the moment Kevin took the time to explain every detail of our new car (once we decided we were actually buying a new car lol) and our financing. From the moment Kevin met us on the lot , til the next day when we actually picked up our new car the experience was warm,friendly and very professional even though we were very pressed for time no one "lost their cool" and got us on the road very happily!! We had been avid Chevy fans and owned many but we are so happy with the professionalism and service at Sunrise Toyota that you have made us converts....and our daughter and son in law are coming in to buy a Camry from Kevin soon!! Thanks so much!! John and Judy Newhoff More
All employees were very friendly and courteous to us at all times. Asdrubal was very knowledgeable about the car we were interested in. I would recommend this dealership. all times. Asdrubal was very knowledgeable about the car we were interested in. I would recommend this dealership. More
I was told by the manager and finance individual I spoke with when buying the car that I would get a loaner when service was required. When I called to make an appointment for the first servicing I was told with when buying the car that I would get a loaner when service was required. When I called to make an appointment for the first servicing I was told the dealership ussually does not provide a loaner for the initial servicing because it takes only 90 minutes. After lots of conversation with the service department I was given an appointment and told I would get a loaner. That appointmant was scheduled for tomorrow, so I thought I would call today and confirm tomorrow's appointment and the avaialability of the loaner. Good thing I did as the service department acted as if they had never agreed to provide the loaner. I contacted my sales consuktant, Sheerie Moustakas, and she not only got me a loaner, but drove it to my place of business to save me the trip. Sheerie was awesome and I certainly appreciate her going the extra mile for me! More
Great dealership and employees. They helped me get a great deal on a new lease. I recommend this Toyota dealership to everyone who is looking to buy or lease! great deal on a new lease. I recommend this Toyota dealership to everyone who is looking to buy or lease! More
I was shocked how easy it was to buy this truck. Rob Lamonica was a straight shooter. Cathy Tufariello was very professional and efficient. Fabian showed me everything about my new truck. I have pur Lamonica was a straight shooter. Cathy Tufariello was very professional and efficient. Fabian showed me everything about my new truck. I have purchased many new vehicles in my life. It has always been a war, not this time. I was at two dealerships before this one. If it's one thing I can't stand is when someone lies to me and car dealerships are at the top of the list in this regard. I don't know why any smart businessperson would constantly lie to their potential clients. Well, I am very happy that this dealership operates the way it does. More
well I have to say I finally got my 2010 Prius back after 2 weeks without being with a car.Linda the service manager has really impressed me with her knowledge and understanding about my situation. Toyota ha 2 weeks without being with a car.Linda the service manager has really impressed me with her knowledge and understanding about my situation. Toyota has gone above and beyond to meet my needs as well as reimbursement of my rental car. I was very upset and determined to never return to Sunrise Toyota- but Linda has truly changed my opinion. Thank you More
The entire staff at this location were exceptionally friendly as soon as we walked in. They were quickly able to locate a car that was exactly what I was looking for, and the entire test drive experienc friendly as soon as we walked in. They were quickly able to locate a car that was exactly what I was looking for, and the entire test drive experience was more like a drive with friends than anything else. Even when we were purchasing the car and had an issue with our insurance company they were extremely polite and understanding, this was the only snag that we had the entire transaction. Overall it was a great experience and I'm definitely suggesting them to anyone else I know in need of a new vehicle. More
Kevin was awesome. He made the entire process pain free and stress free. I never once felt pressured or obligated to buy; I was just informed completely and felt like I was able to make an informed and con and stress free. I never once felt pressured or obligated to buy; I was just informed completely and felt like I was able to make an informed and confident decision. I especially appreciate the time that Kevin took with me to explain everything; especially for the audio and navigation system. I left know exactly how to work the vehicle. (I also had an opportunity to work with Anthony, whom Kevin was training at the time. He was also pleasant and friendly. He and Kevin together were an absolute delight and a considerable factor in my decision to purchase a vehicle from this dealership) Cathy was also great. She too took plenty of time to go over everything and discuss the options I had. I especially appreciate the recommendation for the custom detailing. The suggestion led to touches to the vehicle that I wouldn't have know about otherwise and truly made my vehicle perfect and even better than I could have otherwise imagined. My only complaint would be the delivery process. I was told I could pick the vehicle up at 6pm, and showed up at that time. The vehicle wasn't ready and I didn't get the keys until after 7:30. While I appreciate the time that was taken in getting the vehicle ready, I would have been less upset had I been called in advance to be informed and asked to come in later. Instead, I spend an hour and a half waiting when I could have just as easily gone in at a later time. More