Sunnyside Acura

Alex is a very knowledgeable dealer who truly loves his job and the vehicles he represents. After owning our MDX for less than a week, I brushed into a pole leaving a noticeable scratch. On my way home I job and the vehicles he represents. After owning our MDX for less than a week, I brushed into a pole leaving a noticeable scratch. On my way home I stopped by Acura and Alex had it touched up and returned to me in a matter of minutes. Now that's excellent service! More

I am ashamed to admit that we recently filed bankruptcy due to my cancer. I can't tell you how respectful Sam and Tony were. They even lowered their voices when discussing our finance options. They neve due to my cancer. I can't tell you how respectful Sam and Tony were. They even lowered their voices when discussing our finance options. They never made us feel like we were 2nd rate. Each of them provided the same great customer service, I felt, as one would provide to a customer purchasing a newer more expensive model. For a car under 10k, I was treated like I was purchasing an Acura for 35k. More importantly, I never felt pushed, rushed, or misinformed like some of the other Honda dealerships in our area. Sam even gave me a good luck key charm from India! We picked up the car in a terrible rain storm. Sam held an umbrella for me the entire time we inspected the new car. What a gentleman! I would highly recommend Sunnyside Acura. More

I visited sunnyside just to see and test drive a TL SH-AWD (used) they had on the lot. I had read a lot about the vehicle but had not driven one, and wanted to see if it fit my needs. Long story shor SH-AWD (used) they had on the lot. I had read a lot about the vehicle but had not driven one, and wanted to see if it fit my needs. Long story short, Samet knew what I wanted, what my price range was, and kept me up to date on every used tl sh-awd that came in until we found the right match. Sam was not pushy and always very helpful/friendly. I am very happy with my new purchase/experience. More

Friendly, no pressure service environment. Follow up call in a timely manner with proper explanation of the repair needed and estimate. Work was completed within two days as promised with parts ordered. Than in a timely manner with proper explanation of the repair needed and estimate. Work was completed within two days as promised with parts ordered. Thank you for keeping up the good job. More

I visited this dealership over Columbus day weekend. What originally brought me in was an email that I receive on a regular basis. There was a promotion going on where they were giving out a gift certi What originally brought me in was an email that I receive on a regular basis. There was a promotion going on where they were giving out a gift certificate to a local restaurant. I wasn't looking to buy that day but thought why not go and test drive a car that I'll eventually buy in a few months. I was immediately greeted on the lot by Garfield Hutchinson. I was looking for a 2012 Grigio tech but there were none left. However, Garfield knew his inventory well and said that he might have a "demo" in Grigio. Within a few minutes he had the car I was looking for ready. During the test drive, Garfield pointed out the features and benefits of the vehicle. It was obvious he did his homework on the MDX. His depth of knowledge with Acura and the MDX was superior to other experiences I've had with other dealerships. As I mentioned previously, I wasn't going to buy that day. I fully expected the staff to pressure me into signing that day. arfield listened to me and understood my situation. It's obvious he valued my business and knew that if he treated me right I'd be back when the time was right. This is what separates those who close for one sale vs. those who not only close that one buyer but get many more referrals... If you are looking for a dealership who will treat you right, go to Sunnyside and ask for "Garfield Hutchinson". Job well done, Garfield! I'll be back as soon as I close on that property! -Jeff Peabody, MA More

Purchased MDX on internet and from day one the service was excellent. Dealt mostly with Mike Keane who was extremely helpful in all aspects of the purchase. We picked up the vehicle two weeks after we agr was excellent. Dealt mostly with Mike Keane who was extremely helpful in all aspects of the purchase. We picked up the vehicle two weeks after we agreed on a price and all the documents dealing with the purchase and exportation of the vehicle had been completed. We were very impressed with this dealership and would highly recommend them More

I have been going to Sunnyside Acura for over 12 years and I have purchased 4 vehicles with them. I must say that I have never been disappointed with the level of service that I received. My most recent e and I have purchased 4 vehicles with them. I must say that I have never been disappointed with the level of service that I received. My most recent experience was no exception as I worked with Alex Gad and Nadi on the purchase of a new 2012 MDX Advance. I had purchased a vehicle from Alex in Dec 2011 and I specifically asked for him to help me again. I'm a very particular person and Alex was outstanding in helping make my selection. I spent many hours testing out new Acuras and asking many questions. Throughout the whole day Alex was extremely attentive to my needs and I worked out a fair deal for the vehicle. Nadi Malek was involve during the negotiation period and in the end, I drove away completley satisfied. The people that I have dealt with at Sunnyside have always acted in a professional manner and truely do care about providing the highest possible level of customer service. I highly recommend this dealership as they are way ahead of the competition. More

We were ready (just starting that day) to start looking for a car. We have been very happy with our Acura TL and Sunyside ( bought our TL in Peabody). We figured we would head up to Nashua on Daniel Webs for a car. We have been very happy with our Acura TL and Sunyside ( bought our TL in Peabody). We figured we would head up to Nashua on Daniel Webster highway, and maybe check out Sunyside ( again this was day one and we wanted a new car, but thought a new Acua was going to be a reach...more than we wanted to pay), Driving up Route 3 we decided to head first further up and work our way back down, well 3 hours later we worked our way back but only to go home with a newly purchase car! As we were looking at the cars on the lot a very nice young man approached us and asked if he could help us. Idy Niang helped us tremendously..he is very professional and very knowledgeable on ALL Accura information. I have never enjoyed looking for cars, but both my husband and I felt Idy cared about making sure we were leaving with all our needs and concerns addressed. Idy is by far the most patient man. I love my new car (so much still to learn) and Idy told us he will be available anytime I should need a tutorial (he may regret that! ;). We have never had a bad experience with Sunyside...we may have bought our old TL in Peabody, but all our service ( from oil changes to regular maintence) has been done at Sunyside) ...little did we know it would payoff for us when we ready to buy a new car. When I bring my car in I am greeted in the service area with a big smile and the wait time is always what the say. If they find something that needs addressing, I am informed and they always let me know if it should be done now or if I can wait and have on my next scheduled service. Before we decided to make the new purchased, Idy asked us how we were treated when we came in for service...he was very happy to know our experiences have always been positive! I am happy to say we can now add that our experience with your Sales Department was very Positive and Idy was the biggest part of that. He was professional without being pushy. He was knowledgable without making me/us feel belittled. We planned on buying a car, but never that day! Idy was a big part of why we left Sunyside that day owners of a second TL and that we were happy with our decision. More