Sunnyside Acura

I bought my 2005 MDX from Sunnyside and have had it serviced there ever since. Which means I get oil changes done there (I've skipped the over-priced "service interval" nonsense and simply choose when serviced there ever since. Which means I get oil changes done there (I've skipped the over-priced "service interval" nonsense and simply choose when to get certain other items attended to, e.g. cabin mirco-filter). Oil changes cost $45 unless I have and use a Sunnyside Acura coupon; then it's $28. Apparently, to access the oil filter, the front-right wheel has to be removed, or maybe it's just the plastic wheel-well guards. In any event, after a recent oil change I noticed a funny scraping sound when ever I turned my front wheel hard left. Well, the cause was that after a recent oil change the service person forgot to snap the plastic wheel well lining back into place. I tried doing that myself, but didn't have the plastic "snap lock." So, another 12-mile visit to the dealer to get that fixed (at no charge, of course). I would expect better attention to detail at a "luxury" dealership. An oil change ain't rocket surgery %^). More

The service department is a suspect. I had an Acura The service department is a suspect. I had an Acura Integra and they recommended I replace a part because there was a crack in the distributor cap an The service department is a suspect. I had an Acura Integra and they recommended I replace a part because there was a crack in the distributor cap and they heard a "clicking" sound. I had this replaced ($400+)and a week later, the exhaust pipe had to be replaced. I questioned if the clicking sound they heard was from the exhaust pipe and not the distributor. Someone from work told me the distributor cap should never have to be replaced. I found the owners manual on the Acura website and found the distributor was under warranty. When I questioned the manager, he diddled and daddled around, made me wait 15 minutes, then finally told me he could not find the document. I showed him the owner's manual that I had and he reluctantly agreed to pay back for the distributor work. So why wasn't I told the distributor was under warranty from the beginning????? Why couldn't the manager find the owner's manual? Very disappointing experience. I would definitely not recommend this place. I traded in my Acura a month later for a Toyota. More

I went here looking to buy an 03 RSX Type S. I found the car I wanted in the color I wanted. The salesman insisted I commit to buying but I told him that I wanted to think about it/shop for a better deal. car I wanted in the color I wanted. The salesman insisted I commit to buying but I told him that I wanted to think about it/shop for a better deal. He was very pushy, so I told hin to hold the car and I put down a small deposit. Turns out I went to another Acura dealer and found the same car and managed to get it at a little over invoice. I had the car at Sunnyside on hold for about 48 hours. My salesman called me and proceeded to yell at my and talk down to me about how he needed me to buy the car now and I was being very rude. I don't think have a car held for 2 days is being rude. So I told him I didn't appreiciate being treated this way and that I got a much better deal. Overall, I was very disatisfied with their pushy and rude customer service. But I did end up getting a hell of a deal at Acura of Avon in CT. More