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Sullivan Cadillac

Ocala, FL

4.6
1,059 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,059 reviews

July 13, 2023

Ron Rodriguez was fabulous such professional help and courtesy He made the process quick and easy More

by DEANNA6706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
Jul 17, 2023 -

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone, Deanna. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sullivan Cadillac Team

July 13, 2023

As usual, always attentive, professional and helpful. Sullivan Cadillac's Service Dept gets it done. More

by DLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 17, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

July 13, 2023

Very accommodating staff. The waiting area was clean, neat and comfortable to wait for your car being serviced. More

by CHERYLSCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Tucker
Jul 17, 2023 -

Sullivan Cadillac responded

To say thank you is not enough, Cheryl! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Sullivan Cadillac again! Sincerely, The Sullivan Cadillac Team

July 11, 2023

Very pleased with the service But I am not pleased with the vehicle it’s self Drives great but I can’t explain how trash and leaves get in thru the back door. Without the door being open More

by DOUGHUMMEL42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Rodriguez
Jul 13, 2023 -

Sullivan Cadillac responded

Doug, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your vehicle. Sincerely, The Sullivan Cadillac Team

July 10, 2023

The Sullivan dealership is nothing short of top notch. The sales staff went out of their way to make sure we got the best bang for our buck and were very helpful. Also, the service dept. can't be beat w More

by kristan.coolbreezetrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Trott, Ronnie Rodriguez
Jul 12, 2023 -

Sullivan Cadillac responded

Kristan, we really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Sullivan Cadillac looks forward to seeing you again for your next service appointment! Sincerely, The Sullivan Cadillac Team

July 09, 2023

First time buying a Cadillac for my Fiance and I it was a great experience for both of us. Our sales person was very nice and helpful. He checks up on us constantly to see if we need help with anything or w More

by Cheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Sullivan Cadillac Team

July 09, 2023

It was fast, very easy get in for an appointment. Good service! Friendly atmosphere. Will be back! More

by EJEMCNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie Mosley
Jul 11, 2023 -

Sullivan Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sullivan Cadillac Team

July 08, 2023

Very knowledgable sales representative, great customer service, building was clean, beautiful vehicles. One day I’ll have the Escalade, and I know where I’ll be going for it. More

by gross.miranda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz, Ronnie Rodriguez
Jul 11, 2023 -

Sullivan Cadillac responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team

July 06, 2023

The folks are professional and customer service is the best. Strive to please both the purchase and the service bay More

by KWGVERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie Mosley, John Rollin
Jul 07, 2023 -

Sullivan Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Sullivan Cadillac Team

July 06, 2023

Overall a great dealership,I have bought at least 5 vehicles from them and have only good things to say about them. This last purchase was good till did review and was giving all 8 and 9 till a questio More

by wayne_4144
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
Jul 07, 2023 -

Sullivan Cadillac responded

Wayne, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your experience. We hope to talk with you soon. Sincerely, The Sullivan Cadillac Team

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