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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
785 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 785 reviews

June 21, 2023

Easiest car buying experience ever! Found the truck online everything was done over the phone, drive down signed and was on my way back home. Great people. More

by RAFESLAUGHTER94
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rollin
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Jun 23, 2023 -

Sullivan Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Sullivan Cadillac Team

June 20, 2023

They Service Staff is was great. Quick and efficient with high levels of professionalism. All round great interaction. More

by rajragoonanan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
service department
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Jun 22, 2023 -

Sullivan Cadillac responded

We appreciate your kind words about our service team. Thank you for choosing Sullivan Cadillac for your vehicle needs. Sincerely, The Sullivan Cadillac Team

June 20, 2023

Service was completed in a timely fashion. Service employee were courteous and helpful. All work was completed as instructed More

by ncbock1947
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Jun 22, 2023 -

Sullivan Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Sullivan Cadillac Team

June 17, 2023

Courteous, timely, comfortable waiting area with nice amenities. An easily comfortable hour in which to relax More

by BARBHUDSON101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only the service folks
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Jun 21, 2023 -

Sullivan Cadillac responded

Barb, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Sullivan Cadillac Team

June 16, 2023

Very knowledgeable and helpful staff. Good supply of new vehicles. Willingness to work with the customer to come up solutions beneficial to all parties. More

by DONHUEGERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie Mosley
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Jun 20, 2023 -

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

June 16, 2023

Amazing customer service and service department. They schedule my apt and handled all of my concerns in a prompt manner. More

by SUEMAZZURCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Sullivan Cadillac responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Sullivan Cadillac Team

June 16, 2023

I had a very good experience with the Service Department. Thank you very very much. More

by WLASEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Sullivan Cadillac responded

We appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, The Sullivan Cadillac Team

June 16, 2023

Everyone and everything is first rate. My service visit with Jamie was great and Dennis , the service manager is super. More

by NIRO6670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Sullivan Cadillac responded

Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Sullivan Cadillac Team

June 15, 2023

Service was good Jamie was also good. Service was slower then I expected but other then that things went well More

by Sarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Betancourt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2023 -

Sullivan Cadillac responded

Sarge, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Sullivan Cadillac Team

June 15, 2023

We are in the process of getting an estimate and having the work done by Sullivan at this time. The estimate was totally explained to us and therefore we have decided to have Sullivan proceed. More

by BARBNBOBMEHL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department and the gentleman’s name is Jeff.
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Jun 17, 2023 -

Sullivan Cadillac responded

Thank you for this review! We really appreciate your business. Sincerely, The Sullivan Cadillac Team

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